Find a TenderAwardedContract details notice
Published 10 Jun 2025, 08:18 BST

Official UK procurement notice

HMRC Vaping Duty Stamps Scheme

Official notice

Authority: HM Revenue & Customs (Central government)

ServicesCompetitive flexible procedureAbove thresholdConcessionSME suitable
Concession value (operator's revenue)£32,000,000operator revenue, not the authority's budget · 1 value update
Submissions closed 12 Aug 2025awarded 8 Jan 2026
Awarded to CARTOR SECURITY PRINTERS LIMITED
Contract term 5 yrsends 14 Jan 2031 · up to 14 Jan 2032 with extensions · starts 15 Jan 2026

What is being bought

Published requirement description

At Autumn Budget 2024, the Government confirmed Vaping Products Duty (VPD) would be introduced from 1 October 2026. Following further technical consultation, the Government announced a Vaping Duty Stamps Scheme (VDS) to be implemented alongside the VPD.

The response to the consultation is available on GOV.UK.

HM Revenue & Customs (HMRC) has conducted a competitive flexible procurement exercise to appoint a Vaping Duty Stamp supplier via a concession contract.

The duration of the contract will be 5 years with an optional one (1) year extension period at the sole discretion of the Authority. The estimated total contract value (inclusive of any options) is £32 million (excluding VAT). This value has been calculated based on the indicative volumes provided within the Specification and using existing information on stamp duty costs, including engagement with International Tax Stamp Association (ITSA). The Authority anticipates that a third of the contract value is associated with delivery charges, which are a non-profitable element of the contract. This assumption is based on average delivery costs of UK postal providers, for National, European and International mail.

The Supplier will support the implementation of the Vaping Duty Stamp (VDS) Scheme. Under the scheme, businesses will purchase duty stamps directly from the appointed Supplier.

The stamp will be a physical product incorporating digital features for traceability and authentication and will also capture data; including information about the manufacturer or business who affixes the stamp, product details and product journey through the supply chain.

The scheme will be managed by the appointed Supplier, who will be responsible for production and supply, as well as providing the system for businesses to order, make payment, manage their stamps and collect data for HMRC relating to vaping products and the journey through the supply chain.

The stamp must be applied before the product is released for consumption, and associated data will be recorded in the Supplier's system.

  • How the procedure runs: Further to the publication of the Planned Procurement Notice and undertaking Preliminary Market Engagement, HMRC is conducting this procurement process via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023. The stages of this Competitive Flexible Procedure are as follows; - Stage 1 Invitation to Participate (ITP): Suppliers must meet the Conditions of Participation in order to proceed to Stage 2 of the process. There is no limit to the numbers of Suppliers who can proceed to Stage 2. Any Supplier who fails to meet these conditions will be excluded from participating in the process and will not be invited to Stage 2. - Stage 2 Invitation to Dialogue (ITPD): Suppliers successful at Stage 1 are invited to participate in dialogue sessions to develop the requirements and contractual terms for the scheme. - Stage 3 Invitation to Tender (ITT): Suppliers who have participated in dialogue are invited to submit tenders detailing their proposed solution. - Stage 4 Demonstration: Suppliers who have submitted compliant tenders will be invited to a Demonstration session to enable the Authority to test and verify that the requirements and proposed solution can be delivered. - Stage 5 Preferred Supplier Stage (optional): The supplier who has been identified as offering the Most Advantageous Tender (MAT) maybe invited to engage in further discussion. This stage will be used to conduct any further due diligence as required, to confirm that commitments made can be satisfied, and to finalise the draft Contract terms and conditions, in accordance with the limitations set out in the Procurement Act 2023. The Award Criteria provided is indicative at this stage and further details will be provided within the Invitation to Tender (ITT). The Authority may refine award criteria as part of this Competitive Flexible procedure in accordance with Section 24 of the Procurement Act 2023.

CPV: Printing and delivery services · Stamps, cheque forms, banknotes, stock certificates, trade advertising material, catalogues and manuals

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsPublished value£32,000,000
Contract period: 15 Jan 2026 – 14 Jan 2031 (5 yrs) · up to 14 Jan 2032 with extensionsValue: £32,000,000 exc. VAT · £38,400,000 inc. VAT
Delivery: UK
Extensions: The following optional services have been identified, allowing HMRC to adapt the system as policy or operational needs evolve, anticipating future developments in compliance, enforcement or technology; - Decoupling Digital Elements from the Physical Stamp; To support innovation in digital compliance. - Expansion of Scanning Events; To enhance traceability, support enforcement and improve data across the supply chain. - Reporting; New or modified reports accessible via the graphical interface. - Alerts; New or modified alerts triggered by changes to HMRC defined 'events of interest'. Optional services are defined as services that are not part of the core deliverables and will only be implemented at HMRC' s discretion, subject to the appropriate contract modification process, and in-line with Procurement Act 2023. · The duration of the contract will be 5-years with an optional 1-year extension period at the sole discretion of the Authority.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Assessment of Financial Capacity

    Suppliers will be assessed against financial metrics to assess the suppliers financial capacity to perform the contract.

    Where the Authority assessed a Supplier to be 'high risk' against any of the Metrics (as detailed in Appendix II of the Cabinet Office Guidance on 'Assessing and Monitoring the Economic and Financial Standing of Suppliers'), the Authority shall request an explanation from the Supplier to seek to understand the risk mitigation in place.

    The Authority shall undertake a financial viability assessment against the following metrics;

    1 Turnover Ratio - Assesses whether winning the contract could have a material impact on the organisation that it might struggle to deliver the contract (Metric 1) .

    2 Operating Margin - Measures what proportion of revenues remain after deducting operating expenses (Metric 2) .

    3 Net Debt to EBITDA Ratio - Shows how many years it would take to repay net debt if EBITDA remained constant and was used in full to repay financial debt (Metric 3(B)).

    4 Acid Ratio - A liquidity ratio which measures an organisation's ability to use cash and other assets it can quickly translate into cash to meet short term liabilities falling due (Metric 6).

    To assess Suppliers against these metrics, the Authority will undertake due diligence on your documentary evidence of economic and financial standing normally provided through your accounts filed with Companies House where applicable.

    Where these are not available, you may submit one or more of the following to demonstrate your economic and financial standing; including but not limited to:

    • Details of annual company turnover and the applicable financial year based on your latest filed accounts;
    • Financial Statements or extracts from Financial Statements;
    • Statement of overall turnover, and where appropriate of turnover in the areas covered by the contract for a maximum of the last three (3) financial years available;
    • Any other appropriate statements from banks, management accounts etc.

    Where the Authority assessed a Supplier to be 'high risk' against any of the Metrics (full details of the metrics are provided within the Procurement Specific Questionnaire (PSQ)), the Authority shall request an explanation from the Supplier to seek to understand the risk mitigation in place.

  • Technical & professional ability

    Technical Ability:

    Suppliers are required to provide up to 3 contract examples that demonstrate experience of delivering similar contracts, or where this is not possible (e.g. your organisation is a new start up, or you have provided services in the past but not under a contract) you may provide a 500 word statement providing an explanation for this and how you meet the Conditions of Participation relating to technical ability.

    HMRC reserves the right to contact the clients named in the case studies to validate the information provided. Failure to provide any or all of the information requested for each case study may result in your tender being rejected.

    It will be at HMRC's discretion to determine whether the contract examples demonstrate a suitable level of experience and ability to deliver the contract envisaged from this procurement exercise. A Supplier's tender will be rejected where HMRC deem the contract examples do not demonstrate a sufficient level of experience and ability.

    Demonstration of Technical Ability:

    Suppliers are required to demonstrate their technical experience and ability of delivering similar requirements to those set out in the Specification.

    Suppliers are required to provide a response to each of the questions below, in no more than 500 words per question:

    1 Details of your experience and / or capability of secure production and distribution of physical secure products;

    2 Details of your experience and / or capability of delivering a digital platform for the purposes of user / business registration, ordering and data capture;

    3 Details of your experience and / or capability of delivering a secure, high volume data repository with real time access and reporting capabilities.

    Responses will be scored in accordance with the methodology outlined within Section 12.7 of the 'Invitation to Participate' Document.

    Suppliers must score a minimum of 60 in every question to progress. Suppliers who do not achieve the minimum score of 60 in every question will be excluded and will not be invited to the next stage of the process.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 20%Social value: 10%
Published sub-criteria (9)
  • Physical Stamp: 12%
  • IT Solution: 22%
  • Service Delivery: 4%
  • Mobilisation of the Contract: 9%
  • Added Value: 4%
  • Relationship Management: 4%
  • Supplier Demonstration: 15%
  • Cost: 20%
  • Social Value: 10%
Published award criteria (9)
  • Physical Stamp
  • IT Solution
  • Service Delivery
  • Mobilisation of the Contract
  • Added Value
  • Relationship Management
  • Social Value
  • Supplier Demonstration: Suppliers will be invited to participate in a Demonstration. This stage is designed to assess the practical functionality, usability and compliance of the proposed solution, against the requirements detailed in the Specification. Suppliers' demonstrations must align to the solution detailed within the responses to the Award Questionnaire. The demonstration forms part of the evaluation process and will contribute 15% of the overall quality score.
  • Cost
Conditions of participation2
  • Economic & financial standing

    Assessment of Financial Capacity

    Suppliers will be assessed against financial metrics to assess the suppliers financial capacity to perform the contract.

    Where the Authority assessed a Supplier to be 'high risk' against any of the Metrics (as detailed in Appendix II of the Cabinet Office Guidance on 'Assessing and Monitoring the Economic and Financial Standing of Suppliers'), the Authority shall request an explanation from the Supplier to seek to understand the risk mitigation in place.

    The Authority shall undertake a financial viability assessment against the following metrics;

    1 Turnover Ratio - Assesses whether winning the contract could have a material impact on the organisation that it might struggle to deliver the contract (Metric 1) .

    2 Operating Margin - Measures what proportion of revenues remain after deducting operating expenses (Metric 2) .

    3 Net Debt to EBITDA Ratio - Shows how many years it would take to repay net debt if EBITDA remained constant and was used in full to repay financial debt (Metric 3(B)).

    4 Acid Ratio - A liquidity ratio which measures an organisation's ability to use cash and other assets it can quickly translate into cash to meet short term liabilities falling due (Metric 6).

    To assess Suppliers against these metrics, the Authority will undertake due diligence on your documentary evidence of economic and financial standing normally provided through your accounts filed with Companies House where applicable.

    Where these are not avail…

  • Technical & professional ability

    Technical Ability:

    Suppliers are required to provide up to 3 contract examples that demonstrate experience of delivering similar contracts, or where this is not possible (e.g. your organisation is a new start up, or you have provided services in the past but not under a contract) you may provide a 500 word statement providing an explanation for this and how you meet the Conditions of Participation relating to technical ability.

    HMRC reserves the right to contact the clients named in the case studies to validate the information provided. Failure to provide any or all of the information requested for each case study may result in your tender being rejected.

    It will be at HMRC's discretion to determine whether the contract examples demonstrate a suitable level of experience and ability to deliver the contract envisaged from this procurement exercise. A Supplier's tender will be rejected where HMRC deem the contract examples do not demonstrate a sufficient level of experience and ability.

    Demonstration of Technical Ability:

    Suppliers are required to demonstrate their technical experience and ability of delivering similar requirements to those set out in the Specification.

    Suppliers are required to provide a response to each of the questions below, in no more than 500 words per question:

    1 Details of your experience and / or capability of secure production and distribution of physical secure products;

    2 Details of your experience and / or capability of delivering a digital pl…

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Concession
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
10 Jun 2025, 08:18 BST
Last source update
20 May 2026, 08:16 BST
Award evaluation window
Submission end – 2 Jan 2026
Authority reference
SR2327849201
FTS notice number
2025/S 000-044009
Latest notice
Contract details notice (UK7)
Classification (CPV)
Printing and delivery servicesStamps, cheque forms, banknotes, stock certificates, trade advertising material, catalogues and manuals
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0545bc Find a Tender
How it runs

Further to the publication of the Planned Procurement Notice and undertaking Preliminary Market Engagement, HMRC is conducting this procurement process via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023.

The stages of this Competitive Flexible Procedure are as follows;

  • Stage 1 Invitation to Participate (ITP): Suppliers must meet the Conditions of Participation in order to proceed to Stage 2 of the process. There is no limit to the numbers of Suppliers who can proceed to Stage 2. Any Supplier who fails to meet these conditions will be excluded from participating in the process and will not be invited to Stage 2.
  • Stage 2 Invitation to Dialogue (ITPD): Suppliers successful at Stage 1 are invited to participate in dialogue sessions to develop the requirements and contractual terms for the scheme.
  • Stage 3 Invitation to Tender (ITT): Suppliers who have participated in dialogue are invited to submit tenders detailing their proposed solution.
  • Stage 4 Demonstration: Suppliers who have submitted compliant tenders will be invited to a Demonstration session to enable the Authority to test and verify that the requirements and proposed solution can be delivered.
  • Stage 5 Preferred Supplier Stage (optional): The supplier who has been identified as offering the Most Advantageous Tender (MAT) maybe invited to engage in further discussion. This stage will be used to conduct any further due diligence as required, to confirm that commitments made can be satisfied, and to finalise the draft Contract terms and conditions, in accordance with the limitations set out in the Procurement Act 2023.

The Award Criteria provided is indicative at this stage and further details will be provided within the Invitation to Tender (ITT). The Authority may refine award criteria as part of this Competitive Flexible procedure in accordance with Section 24 of the Procurement Act 2023.

Review and risk notes
Risks

Known Unknown Risks: These are risks that a contracting authority can identify upfront prior to commencing a procurement process, but where the likelihood of that risk materialising, or the impact if it did materialise, are not quantifiable.

i. Risk: Unauthorised creation, duplication, or manipulation of Duty Stamps or their digital elements, which could enable illicit trade, duty evasion or undermine the integrity of the Vaping Duty (VDS) Scheme. Includes both physical and digital elements that could be exploited by fraudulent actors.

ii. Risk: Global Supply Chain Delivery / Shipping. Potential disruption, delay or failure in the timely, secure and accurate delivery of the physical duty stamps across domestic and international supply chains.

iii. Risk: Cyber Attack. Potential for malicious digital actions that compromise the confidentiality, integrity or availability of the VDS System.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
12 Aug 2025, 14:00 BST
Submission deadline
12 Aug 2025, 14:00 BST
Clarification deadline
5 Aug 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Suppliers who wish to participate in public procurements are required to register on the Government's Central Digital Platform (CDP). Suppliers can submit their core supplier information and, where a procurement opportunity arises, share this information with HMRC via the CDP. It is free to use and will mean you should no longer have to re-enter your core supplier information for each public procurement, but simply ensure it is up to date and subsequently share as needed. The CDP is available at www.gov.uk/find-tender ↗.

This procurement will be conducted by way of an e-Sourcing event using HMRC's SAP Ariba e-Sourcing portal. You must ensure you are registered with the e-Sourcing portal to gain access to the procurement documentation when it is released, which will contain full details of the requirement.

If you are not already registered, the registration link is;

hmrc.sourcing-eu.ariba.com/ad/selfRegistration ↗

As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact; [email protected] (after first checking your spam in-box) notifying them of non-receipt and confirming the date when your registration request was first made.

Once you have obtained 'your organisation's account ID' number, please email [email protected] and [email protected] and copy in [email protected] with the following information:

  • Contract title and Reference
  • Your organisation's HMRC SAP Ariba account ID
  • Your organisation name
  • Your name
  • Your email address
  • Your telephone number

Once you have complied with the above, you will receive an email confirming access to the procurement event once it is built.

Additionally, should HMRC have any questions for interested Suppliers prior to the event being published (in terms of market engagement and requirement development), the above provided contact details will be used.

Further information about HMRC's procurement tool SAP Ariba, a suppliers guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm ↗

If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba to be added to this event.

Timeline

10 Jun 2025 → 20 May 2026 · 11 dates
  1. Planning notice published
    10 Jun 2025, 08:18 BST
  2. Market engagement
    7 Jul 2025, 23:59 BST

    The purpose of this preliminary market engagement notice is to:

    a) Provide notice that HMRC is seeking to undertake formal market engagement for the VDS requirement;

    b) Summarise any market engagement undertaken to date; and

    c) Invite potential providers to register for the upcoming market engagement exercise through HMRC's eSourcing system.

    Market engagement undertaken to date:

    HMRC undertook informal market engagement in August / September 2024 to explore the capabilities of the market and options for designing and delivering a duty stamps scheme to meet HMRC's objectives, including the time required for mobilisation. Further engagement was also undertaken in February 2025 as part of the policy consultation process (www.gov.uk/government/consultat… ↗). These exercises helped HMRC consider how duty stamps are used globally, available market technology, potential delivery models and timescales. Businesses were also informed that HMRC were considering duty stamps as a compliance tool.

    Market engagement objectives:

    HMRC intends to conduct a short additional formal market engagement exercise. The objectives of this market engagement are to:

    a) Request information from the market on the indicative VDS requirements and proposed commercial approach; and

    b) Provide the opportunity for the market to raise any clarifications ahead of the formal tender process launching.

    Market engagement activities and timescales:

    The market engagement exercise will be undertaken through launching a Request for Information (RFI) to gain further market insight on the indicative requirements and proposed procurement approach.

    The RFI will open from 17/06/2025 and close at 12pm on 7/07/2025. Interested participants should register with HMRC's eSourcing tool (Ariba), using the below instructions.

    Once registered, participants will be able to access a supporting information document, providing further information on the outline VDS requirements and proposed procurement, and the RFI questions. There will also be the ability to seek clarifications via the messaging tool. We endeavour to answer questions as promptly as possible.

    Furthermore, we intend to hold a virtual "RFI information session" at 2:30pm on 24/06/2025 via MS Teams to provide a verbal overview of the VDS requirements, RFI objectives and answer any questions. Please indicate your interest in attending this session upon completing your registration to Ariba and joining instructions will be shared in advance of the session.

    Registration process:

    Market engagement will be conducted through HMRC's SAP Ariba e-Sourcing portal. You must ensure you are registered with the e-Sourcing portal to gain access to the RFI documentation.

    If you are not already registered, use our supplier self-registration request form to register: hmrc.sourcing-eu.ariba.com/ad/selfRegistration ↗

    As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.

    Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number.

    If an email response from HMRC is not received within one working day of your request, please re-contact; [email protected] (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made.

    Once you have obtained 'your organisation's account ID' number, please email [email protected] and copy in [email protected] with:

    • Contract title and Reference
    • Your organisation's HMRC SAP Ariba account ID
    • Your organisation name
    • Your name
    • Your email address
    • Your telephone number

    Once you have complied with the above, you will receive an email confirming access to the procurement event once it is built.

    Additionally, should HMRC have any questions for interested bidders prior to the event being published (in terms of market engagement and requirement development), the above provided contact details will be used.

    Further information about HMRC's procurement tool SAP Ariba, a supplier's guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm ↗

    If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to this event.

  3. Next notice expected
    14 Jul 2025, 23:59 BST
  4. Tender notice published
    29 Jul 2025, 16:48 BST
  5. Clarification questions by
    5 Aug 2025, 23:59 BST
  6. Submission deadline
    12 Aug 2025, 14:00 BST
  7. Award decision expected by297 days ago
    2 Jan 2026, 23:59 GMT
  8. Assessment summaries sent291 days ago
    9 Jan 2026
  9. Contract starts285 days ago
    15 Jan 2026
  10. Standstill ends279 days ago
    20 Jan 2026, 23:59 GMT
  11. Latest notice published160 days ago
    20 May 2026, 08:16 BST

Notice history

10 events · 6 releases on Find a Tender · since 10 Jun 2025
  1. Planned procurement notice published
    10 Jun 2025, 08:18 BST
    UK3
  2. Preliminary market engagement notice published
    17 Jun 2025, 17:09 BST
    UK2
  3. Tender notice published
    29 Jul 2025, 16:48 BST
    UK4
  4. Published value published: £32,000,000
    29 Jul 2025, 16:48 BST
  5. Status changed to active
    29 Jul 2025, 16:48 BST
  6. Contract award notice published
    9 Jan 2026, 10:53 GMT
    UK6
  7. Status changed to complete
    9 Jan 2026, 10:53 GMT
  8. Contract signature expected
    21 Jan 2026, 23:59 GMT
    scheduled
  9. Contract details notice published
    10 Feb 2026, 10:04 GMT
    UK7
  10. Contract details notice published
    20 May 2026, 08:16 BST
    UK7
Routine re-releases (6)
  • 2025-07: 1 release · 29 Jul 2025
  • 2025-06: 2 releases · 10 Jun 2025, 17 Jun 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £32,000,0001 award exc. VAT
Bids received 31 from SMEs
Named bidders 3published on the award notice
Contracts signed 1latest 4 Feb 2026
Awarded toValueDateStatus
CARTOR SECURITY PRINTERS LIMITED22 Jan 2026 – 21 Jan 2031 · up to 21 Jan 2032Extensions: The duration of the contract will be 5-years with an optional 1-year extension period at the sole discretion of the Authority. · Options: The following optional services have been identified, allowing HMRC to adapt the system as policy or operational needs evolve, anticipating future developments in compliance, enforcement or technology; - Decoupling Digital Elements from the Physical Stamp; To support innovation in digital compliance. - Expansion of Scanning Events; To enhance traceability, support enforcement and improve data across the supply chain. - Reporting; New or modified reports accessible via the graphical interface. - Alerts; New or modified alerts triggered by changes to HMRC defined 'events of interest'. Optional services are defined as services that are not part of the core deliverables and will only be implemented at HMRC' s discretion, subject to the appropriate contract modification process, and in-line with Procurement Act 2023.£32,000,0008 Jan 2026Awarded

Contracts

  • Contract 1 · CARTOR SECURITY PRINTERS LIMITED

    Signed
    4 Feb 2026
    Value
    £32,000,000
    Period
    4 Feb 2026 – 3 Feb 2031 · up to 3 Feb 2032 with extensions
    Status
    active
    Extensions
    The duration of the contract will be 5-years with an optional 1-year extension period at the sole discretion of the Authority.
    Options
    The following optional services have been identified, allowing HMRC to adapt the system as policy or operational needs evolve, anticipating future developments in compliance, enforcement or technology; - Decoupling Digital Elements from the Physical Stamp; To support innovation in digital compliance. - Expansion of Scanning Events; To enhance traceability, support enforcement and improve data across the supply chain. - Reporting; New or modified reports accessible via the graphical interface. - Alerts; New or modified alerts triggered by changes to HMRC defined 'events of interest'. Optional services are defined as services that are not part of the core deliverables and will only be implemented at HMRC' s discretion, subject to the appropriate contract modification process, and in-line with Procurement Act 2023.
    4 agreed KPIs: KPI 3 (Loss/ Theft of VDS in Transit) · KPI6 (Complaints - Acknowledgment) · KPI7 (Complaints - Resolution); …
    • KPI 3 (Loss/ Theft of VDS in Transit)
    • KPI6 (Complaints - Acknowledgment)
    • KPI7 (Complaints - Resolution);
    • KPI9 (Graphical Interface Availability)

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 4 at stage one10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

HM Revenue & Customs

Contracting authorityPublic authority - central government GB-PPON: PVMW-8599-JZNJ 100 Parliament Street, London, London, SW1A 2BQContact name, email

Bidders & participating suppliers

3 commercial parties on the notice · 1 awarded

Official documents & specifications (18)

Official links; attachments are not copied

Tender pack and attachments

Show 4 more documents

Notices published for this procedure