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Official procurement procedure

Hertfordshire Telecare Response Service

Welfare services for the elderly
East of England (UKH)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NORTH HERTFORDSHIRE DISTRICT COUNCIL: "Hertfordshire Telecare Response Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNORTH HERTFORDSHIRE DISTRICT COUNCILScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NORTH HERTFORDSHIRE DISTRICT COUNCIL
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NORTH HERTFORDSHIRE DISTRICT COUNCIL. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 2 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNORTH HERTFORDSHIRE DISTRICT COUNCIL
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published16 May 2023, 15:30 BST
Last source update16 May 2023, 15:30 BST
Recurring procurementNot published
ClassificationWelfare services for the elderly
Delivery area
East of England (UKH)
OCIDocds-h6vhtk-03c939
What is being bought
The Supply of a Response Service to Telecare Service Users.
What changed
From the official release history
  1. Status changed to complete
    16 May 2023, 15:30 BST
  2. Official notice release published
    16 May 2023, 15:30 BST
  3. Buyer information updated
    16 May 2023, 15:30 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    Status not published
    Published valueNot published
    Provision of a Hertfordshire county-wide Response Service for monitored service users on the Hertfordshire Tele-healthcare service within the entirety of Hertfordshire.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    16 May 2023, 15:30 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 15 May 2023, 00:00 BST · £2,374,000
Commercial outcome and competition
Awards
British Red Cross
Not published · Not published · active
Contracts
Contract
£2,374,000 · signed 15 May 2023, 00:00 BST · active
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

NORTH HERTFORDSHIRE DISTRICT COUNCIL

Contracting authority GB-FTS-71609
View buyer profile

  • NORTH HERTFORDSHIRE DISTRICT COUNCIL
    buyer

    Gernon Road, LETCHWORTH, UKH23, SG63JF
    procurement.team@north-herts.gov.uk
    +44 1462474000

  • British Red Cross
    supplier

    GB-CHC: 220949
    44 Moorfields, London, UKH, EC2Y 9AL

  • Centre for effective dispute resolution
    mediationBody

    100 St Pauls' Churchyard, London, EC4M8BU
    info@cedr.com
    +44 2075366000

  • North Hertfordshire District Council
    reviewBody

    Council Offices, Gernon Road, Letchworth Garden City, SG6JF
    +44 1462474000
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleFor unforeseeable events and for reasons of extreme urgency: An open tender procurement was carried out in October 2022, however this was unsuccessful, with no acceptable bids received. The option of running a second procurement exercise was discounted due to time constraints. The reason for the extreme urgency was due to a contract start date of January 2023 being required in order to ensure sufficient mobilisation time before the existing contract expired on 31/03/2023. In addition, the likelihood of a second procurement exercise resulting in a positive outcome was low given the limited interest in the original tender. Negotiations were undertaken with 3 existing providers. 2 suppliers either failed to produce a service delivery option within the budget envelope, or failed to engage with the process to the degree necessary to demonstrate Best Value for Money. Only one existing provider offered to perform the service within the Budget Envelope and at the Quality Level required.