Find a TenderAwardedContract details notice
Published 7 Oct 2025, 14:39 BST

Official UK procurement notice

Healthy Households Support Service

Official notice

Authority: Cheshire East Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£836,725≈ £418k / year · £1,004,070 inc. VAT0% below published estimate
Submissions closed 7 Nov 2025awarded 15 Dec 2025
Awarded to ST PAUL'S CENTRE
Contract term 2 yrsends 31 Mar 2028 · up to 31 Jan 2030 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Hospitals continue to see, in line with the national picture a surge in demand leading to hospital corridors being transformed into temporary bed space with a knock-on effect to supporting appropriate but speedy discharge of patients who were medically fit. In a response to the system wide pressure Cheshire East Council directed its Community Connectors to work collaboratively with the two NHS trusts at Leighton and Macclesfield Hospital and its Adult Social Care Team to reduce the impact on these two areas. This service specification covers all service users of the Cheshire East Council Community

Support Connectors Hospital Discharge and Adult Social Care workstreams. All service users will be adults (18+), be Cheshire East residents who are patients at Leighton or Macclesfield Hospital, or for Adult Social Care Referrals, fall in the scope of Cheshire East Councils Adult Social Care team. The core service provision required as part of this commission are as follows:

  • Provide dedicated additional capacity to support Cheshire

East Council's Community Support Connectors Team and its partners in admission avoidance, discharge and wrap around support to people leaving hospital, for 7 days.

(Wrap around support refers to a holistic, person-centred approach that coordinates multiple services around an individual's needs-covering areas like housing, health, education, and emotional wellbeing-to ensure consistent, tailored support.)

  • Provide wrap around support to people known to Cheshire East Councils Adult Social Care teams for 7 days in conjunction with Cheshire East Council's Community Support Connectors Team

and its partners.

  • The service will be available across Cheshire East Monday to Friday during business hours. Whilst demand may require resource diverting to a targeted area, it is expected that capacity and availability will be equitable across the entirety of Cheshire

East.

  • No preliminary market engagement: No market engagement carried out

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£836,725
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Jan 2030 with extensionsValue: £836,725 exc. VAT · £1,004,070 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: There are 2 x 12 months optional extensions to be exercised at the discretion of the Council
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Insurance requirements for this contract on award are as follows: -

    Employer’s Liability Insurance = £10million. Is required in respect of each and every claim.

    Public Liability Insurance = £10million. Is required in respect of each and every claim

  • Technical & professional ability

    Bidders must answer Yes to point 1 below and 3 other points to pass this section.

    Essential Project Specific Requirements;

    1. Supported people accessing Adult Social Care first points of contact or being discharged from hospital.
    2. Transported patients from hospital to their place of residence.
    3. Transported people to appointments.
    4. Removed large items from the persons residence e.g. sofa, bed, table
    5. Repositioned household items in the persons residence e.g. sofa, bed, table

    In order to pass, the Supplier must demonstrate:

    1. At least one contract performed in the past 3 years that demonstrates relevant experience which includes 4 out of 5 of the characteristics outlined above in Essential Project Specific Requirements; one of which must be experience supporting people accessing Adult Social Care first points of contact or being discharged from hospital.

    OR

    1. If you cannot provide at least one example of previous contracts that are relevant to our requirement, in no more than 500 words (Arial, font size 12), please provide an explanation for this and how you meet the conditions of participation relating to technical and professional ability (e.g., your organisation is a new start-up or you have provided services in the past but not under a contract).

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 10%Social value: 10%
Published sub-criteria (6)
  • Delivery: 40%
  • Partnership working: 20%
  • Recruitment & Training: 10%
  • Value for money: 10%
  • Price: 10%
  • Social Value: 10%
Published award criteria (6)
  • Delivery
  • Partnership working
  • Recruitment & Training
  • Value for money
  • Social Value
  • Price: Price is evaluated as pass/fail and 10%
Conditions of participation2
  • Economic & financial standing

    Insurance requirements for this contract on award are as follows: -

    Employer’s Liability Insurance = £10million. Is required in respect of each and every claim.

    Public Liability Insurance = £10million. Is required in respect of each and every claim

  • Technical & professional ability

    Bidders must answer Yes to point 1 below and 3 other points to pass this section.

    Essential Project Specific Requirements;

    1. Supported people accessing Adult Social Care first points of contact or being discharged from hospital.
    2. Transported patients from hospital to their place of residence.
    3. Transported people to appointments.
    4. Removed large items from the persons residence e.g. sofa, bed, table
    5. Repositioned household items in the persons residence e.g. sofa, bed, table

    In order to pass, the Supplier must demonstrate:

    1. At least one contract performed in the past 3 years that demonstrates relevant experience which includes 4 out of 5 of the characteristics outlined above in Essential Project Specific Requirements; one of which must be experience supporting people accessing Adult Social Care first points of contact or being discharged from hospital.

    OR

    1. If you cannot provide at least one example of previous contracts that are relevant to our requirement, in no more than 500 words (Arial, font size 12), please provide an explanation for this and how you meet the conditions of participation relating to technical and professional ability (e.g., your organisation is a new start-up or you have provided services in the past but not under a contract).
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
7 Oct 2025, 14:39 BST
Last source update
26 Mar 2026, 09:20 GMT
Award evaluation window
Submission end – 19 Dec 2025
Authority reference
C3534
FTS notice number
2025/S 000-062913
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
North West (UKD62)
Official registry OCID
ocds-h6vhtk-05a9a4 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
7 Nov 2025, 12:00 GMT
Clarification deadline
31 Oct 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically via the Chest at www.the-chest.org.uk ↗

Project Reference: DN791905

You must registered on the Chest. Registration is free at procontract.due-north.com/register ↗

Timeline

7 Oct 2025 → 1 Apr 2026 · 8 dates
  1. Tender notice published385 days ago
    7 Oct 2025, 14:39 BST
  2. Clarification questions by361 days ago
    31 Oct 2025, 12:00 GMT
  3. Submission deadline354 days ago
    7 Nov 2025, 12:00 GMT
  4. Assessment summaries sent317 days ago
    15 Dec 2025
  5. Award decision expected by312 days ago
    19 Dec 2025, 23:59 GMT
  6. Standstill ends292 days ago
    8 Jan 2026, 23:59 GMT
  7. Latest notice published215 days ago
    26 Mar 2026, 09:20 GMT
  8. Contract starts210 days ago
    1 Apr 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 7 Oct 2025
  1. Tender notice published
    7 Oct 2025, 14:39 BST
    UK4
  2. Contract award notice published
    19 Dec 2025, 11:46 GMT
    UK6
  3. Status changed to complete
    19 Dec 2025, 11:46 GMT
  4. Contract signature expected
    16 Jan 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    26 Mar 2026, 09:20 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £836,5491 award exc. VAT
Bids received 32 from SMEs
Contracts signed 1latest 11 Mar 2026
Awarded toValueDateStatus
ST PAUL'S CENTREVCSE1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030Extensions: 2 x 12 months optional extensions to be exercised at the discretion of the Council£836,54915 Dec 2025Awarded

Contracts

  • Healthy Households Support Service · ST PAUL'S CENTREVCSE

    Signed
    11 Mar 2026
    Value
    £836,549
    Period
    1 Apr 2026 – 31 Mar 2028 · up to 31 Jan 2030 with extensions
    Status
    active
    Extensions
    There are 2 x 12 months optional extensions to be exercised at the discretion of the Council

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 4 at stage one22—

Contracting authority & participating public bodies

Cheshire East Council

Contracting authorityPublic authority - sub-central government GB-PPON: PTWR-7124-XZXQ Delamere House, Delamere Street, Crewe, North West, CW12JZContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ST PAUL'S CENTREAwarded supplierGB-CHC: 1001566GB-PPON: PHCQ-4523-GJLQ HIGHTOWN, CREWE, North West, CW1 3BYContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender