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Published 18 Oct 2024, 14:20 BST

Official UK procurement notice

Healthwatch Suffolk Services · UK public procurement notice

Official notice

Authority: Suffolk County Council (Local council)

ServicesOpen procedureSME suitable
Sectors: Health & Social Care (85) Delivery: East of England (UKH)
Published estimate£1,955,000≈ £391k / year
Submissions closed 18 Nov 2024awarded 16 Apr 2025
Awarded to Healthwatch Suffolk CIC
Contract term 5 yrsends 31 Mar 2030 · starts 1 Apr 2025

What is being bought

Published requirement description

Suffolk County Council (SCC) is seeking to procure a provider for the statutory provision of Healthwatch Suffolk services, in accordance with the Health and Social Care Act 2012, as amended in June 2022.The Act mandates the establishment of Local Healthwatch to empower citizens and communities in influencing and challenging the provision of health and social care services. SCC is obligated under the Local Government and Public Involvement in Health Act 2007 to ensure effective operation of Local Healthwatch within its jurisdiction.Local Healthwatch plays a crucial role in improving health and social care outcomes by engaging with the community to influence and monitor services. It helps people maintain employment, stability in their homes, social activity and education, while also reducing pressure on carers.By addressing health inequalities, Local Healthwatch contributes to reducing demand on healthcare services.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Awarded 5 yrsPublished value£1,955,000
Contract period: 1 Apr 2025 – 31 Mar 2030 (5 yrs)
Delivery: East of England
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Price: 10%
Published sub-criteria (2)
  • Quality: 90%
  • Charges (Finance): 10%
Published award criteria (2)
  • Quality: 90%
  • Charges (Finance): 10%
Conditions of participation1
  • Suitability

    As stated in the procurement documents.

What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
18 Oct 2024, 14:20 BST
Last source update
16 May 2025, 10:31 BST
Award evaluation window
18 Nov 2024 – …
Authority reference
CD1432
FTS notice number
2025/S 000-022081
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH)
Official registry OCID
ocds-h6vhtk-04adc8 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Suffolk County Council incorporates a minimum 10 calendar day standstill period from the point at which information on the award of contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. If an appeal regarding the award of contract has not been successfully resolved: The Public Contracts Regulations 2015 as amended provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules, to take action in the High Court (England, Wales and Northern Ireland) Any such action must be brought promptly)

How it was run

Official notice
Submission deadline
18 Nov 2024, 12:00 GMT
Submission channel
{"written"}
Accepted languages
en
Bids opened
18 Nov 2024, 12:00 GMT

Timeline

18 Nov 2024 → 16 May 2025 · 5 dates
  1. Submission deadline
    18 Nov 2024, 12:00 GMT
  2. Bids opened
    18 Nov 2024, 12:00 GMT
  3. Contract starts
    1 Apr 2025, 00:00 BST
  4. Bids must remain valid until
    1 Apr 2025, 23:59 BST
  5. Notice published
    16 May 2025, 10:31 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    16 May 2025, 10:31 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,955,0001 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 16 Apr 2025
Awarded toValueDateStatus
Healthwatch Suffolk CICSME£1,955,000 †—Awarded

Contracts

  • Healthwatch Suffolk Services · Healthwatch Suffolk CICSME

    Signed
    16 Apr 2025
    Value
    £1,955,000
    Period
    … – 31 Mar 2030
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic1——

Contracting authority & participating public bodies

Suffolk County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Endeavour House, Russell Road, IPSWICH, East of England, IP1 2BXContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • Healthwatch Suffolk CICAwarded supplier Unit 2, Norfolk House, Lion Barn Industrial Estate, Needham Market, East of England, IP6 8RW

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria