Official UK procurement notice
HCC024/24- Provision of Carers Breaks Services
Authority: Hertfordshire County Council (Local council)
What is being bought9 lots · detail below
Published requirement description.Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
CPV: Health and social work services · Home-help services · Other community, social and personal services · Social work and related services · Social work services
How this framework works
From the published notice- Bids received
- 79 bids on the busiest of 8 lots · 38 suppliers appointed
Lots and requirements (9)Procurement structure
9 lots · 1 with a published value · same evaluation weights on every lotLot #1On- Going Breaks Services-Watford, Three Rivers and HertsmereCancelledLot estimate not published
On- Going Breaks Services-Watford, Three Rivers and Hertsmere. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
Lot #2On- Going Breaks Services-Stevenage and North HertsCancelledLot estimate not published
On- Going Breaks Services-Stevenage and North Herts. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
Lot #3Preventative Breaks Service-Watford, Three Rivers and HertsmereCancelledLot estimate not published
Preventative Breaks Service-Watford, Three Rivers and Hertsmere. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
Lot #4Provision of Carers Breaks ServicesCancelledPublished value£14,600,000
Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
Lot #5Preventative Breaks Service-Stevenage and North HertsCancelledLot estimate not published
Preventative Breaks Service-Stevenage and North Herts. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
Lot #6On- Going Breaks Services-St Albans and DacorumCancelledLot estimate not published
On- Going Breaks Services-St Albans and Dacorum
Lot #7On- Going Breaks Services-East Herts, Broxbourne and Welwyn & HatfieldCancelledLot estimate not published
On- Going Breaks Services-East Herts, Broxbourne and Welwyn & Hatfield. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
Lot #8Preventative Breaks Service- St Albans and DacorumCancelledLot estimate not published
Preventative Breaks Service- St Albans and Dacorum. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
Lot #9Preventative Breaks Service- East Herts, Broxbourne and Welwyn & HatfieldCancelledLot estimate not published
Preventative Breaks Service- East Herts, Broxbourne and Welwyn & Hatfield. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 60%
- Price: 40%
- Suitability
As stated in the procurement documentation
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- “HCC024/24- Provision of Carers Breaks Services” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 1 May 2024, 15:07 BST
- Last source update
- 12 May 2025, 15:52 BST
- Award evaluation window
- 26 Jun 2024 – …
- Authority reference
HCC2314981- FTS notice number
2025/S 000-020582- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-045698Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
The Contracting Authority will incorporate a minimum 10 calendar day (when using electronic means) standstill period at the point information on the award of the Framework Agreement is communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to award a Framework Agreement before a contract is executed/signed (as appropriate). The Public Contracts Regulations 2015 (‘Regulations’) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly and within the time limits as defined in the above regulations. Where a Framework Agreement has not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the Framework Agreement has been entered into the court has the options to award damages and/or to shorten or order the Framework Agreement ineffective.
Publisher note: Please note Hertfordshire County Council has worked closely with its districts and partners to create a joint procurement portal called supply Hertfordshire. This portal provides an e-Tendering system which is run by In-Tend.To access this procurement opportunity please visit www.supplyhertfordshire.uk and follow the on-screen guidance. In accordance with Regulation 53 of The Public Contracts Regulations 2015, the Council's procurement documents are available within the e-Tendering system.This is a one stage procurement process. Therefore, if you wish to be considered as a tenderer you must complete and submit a tender by the specified closing date and time. Tender submissions cannot be uploaded after this return deadline.If you are experiencing problems In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: [email protected] or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00.The Council reserves the right at any time to cease the procurement process and not award a Framework Agreement or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result.The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council's obligations under the law including the Freedom of Information Act 2000. If the organisation considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.The Council reserves the right to carry out additional financial checks on all organisations bidding for this opportunity at any time during the procurement process. This is to ensure that they continue to meet the Council's requirements and remain financially viable to fulfil the requirements under the Framework Agreement.
How it was run
Official notice- Appointment period ends
- 26 Jun 2024, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 26 Jun 2024, 12:00 BST
Timeline
26 Jun 2024 → 12 May 2025 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown26 Jun 2024, 12:00 BST
- Bids opened26 Jun 2024, 12:00 BST
- Notice published12 May 2025, 15:52 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete12 May 2025, 15:52 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast8 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 4 of these contracts carry the same published figure, £3,500,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Stevenage and North Herts - Preventative
- Signed
- 4 May 2025
- Value
- ceiling above
- Status
- active
East Herts, Broxbourne and Welwyn & Hatfield- Preventative
- Signed
- 4 May 2025
- Value
- ceiling above
- Status
- active
St Albans and Dacorum- Preventative
- Signed
- 4 May 2025
- Value
- ceiling above
- Status
- active
Watford, Three Rivers and Hertsmere- Preventative
- Signed
- 4 May 2025
- Value
- ceiling above
- Status
- active
Stevenage and North Herts - On-Going
- Signed
- 4 May 2025
- Value
- £4,278,000
- Status
- active
East Herts, Broxbourne and Welwyn & Hatfield- On-Going
- Signed
- 4 May 2025
- Value
- £2,467,000
- Status
- active
St Albans and Dacorum- On-Going
- Signed
- 4 May 2025
- Value
- £2,059,000
- Status
- active
Watford, Three Rivers and Hertsmere- On-Going
- Signed
- 4 May 2025
- Value
- £2,471,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · On- Going Breaks Services-Watford, Three Rivers and Hertsmere | 69bids · 69 electronic · 69 from abroad | 68 | — | — |
| 2 · On- Going Breaks Services-Stevenage and North Herts | 72bids · 72 electronic · 72 from abroad | 71 | — | — |
| 3 · Preventative Breaks Service-Watford, Three Rivers and Hertsmere | 35bids · 35 electronic · 35 from abroad | 33 | — | — |
| 5 · Preventative Breaks Service-Stevenage and North Herts | 27bids · 27 electronic · 27 from abroad | 26 | — | — |
| 6 · On- Going Breaks Services-St Albans and Dacorum | 71bids · 71 electronic · 71 from abroad | 69 | — | — |
| 7 · On- Going Breaks Services-East Herts, Broxbourne and Welwyn & Hatfield | 79bids · 79 electronic · 79 from abroad | 77 | — | — |
| 8 · Preventative Breaks Service- St Albans and Dacorum | 32bids · 32 electronic · 32 from abroad | 30 | — | — |
| 9 · Preventative Breaks Service- East Herts, Broxbourne and Welwyn & Hatfield | 40bids · 40 electronic · 40 from abroad | 38 | — | — |
Contracting authority & participating public bodies
Framework contractors & participating bidders
45 commercial parties on the notice- A&A Homecare Ltd T/A My HomecareFramework contractor
- Care 4 You Direct LimitedFramework contractor
- Care By Us Framework contractor
- Care By Us LtdFramework contractor
- Carers in HertfordshireFramework contractor
- Central Care Recruitment LimitedFramework contractor
- Chelmscare LimitedFramework contractor
- Chelmscare LtdFramework contractor
- Cherish Social CareFramework contractor
- Cherish Social Care LtdFramework contractor
Show 35 more suppliers
- Concept Care SolutionsFramework contractor
- Concept Care Solutions LimitedFramework contractor
- Crossroads Caring for Life LtdFramework contractor
- Dependability LimitedFramework contractor
- Destiny Support Care LimitedFramework contractor
- Destiny Support Care limitedFramework contractor
- East Midlands Crossroads-Caring For Carers T A TuVida Framework contractor
- East Midlands Crossroads-Caring For Carers T/A TuVida Framework contractor
- Eastview Healthcare Services LtdFramework contractor
- Etrum Healthcare Services LtdFramework contractor
- Eureka Care Services LimitedFramework contractor
- First Choice Medical Solutions LtdFramework contractor
- Firstpoint Homecare LimitedFramework contractor
- Hatwel LtdFramework contractor
- Hertsmere Valley Care Services LimitedFramework contractor
- Joy Caring Services LtdFramework contractor
- Lima Homecare LimitedFramework contractor
- Luchi Healthcare LimitedFramework contractor
- Nursing Care Personnel LtdFramework contractor
- Oaktree Homecare Services LimitedFramework contractor
- OnecareFramework contractor
- Onecare-UK LtdFramework contractor
- PHC Health Care LtdFramework contractor
- Pine Health Care Services LimitedFramework contractor
- Pine Health Care Services LimitedFramework contractor
- Quality of Life Homecare LimitedFramework contractor
- Roch 2 Limited T A Bluebird Care (East Herts)Framework contractor
- SKL Professional Recruitment Agency LimitedFramework contractor
- SSA Quality Care LimitedFramework contractor
- Salyx Care Limited T A Walfinch Welwyn & Bishop's StortfordFramework contractor
- Serve Home LtdFramework contractor
- Smartlinks Care Services UK LtdFramework contractor
- Sodark Care LtdFramework contractor
- Total Care And Compliance Services LtdFramework contractor
- Total Care and Compliance Services Ltd (UK)Framework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria