Find a TenderAwardedContract award notice
Published 23 May 2025, 12:23 BST

Official UK procurement notice

HCC- Oct/25 - The Provision of Residential Placements for Children and Young People aged 7 years and Above with Complex Needs across four sites – Brickendon, Cassiobury, Clothall and Melbourn

Official notice

Authority: Hertfordshire County Council (Local council)

4 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£39,887,100total for 4 lots · £47,864,520 inc. VAT · 1 value update
Submissions closed 14 Nov 2025awarded 11 Aug 2026
Awarded to 1st Class Support and Housing Ltd, Frontline Social Care Ltd3 awards
Contract term 3 yrsends 2 Aug 2029 · up to 3 Aug 2031 with extensions · starts 3 Aug 2026

What is being bought4 lots · detail below

Published requirement description

This is an Award Notice. Hertfordshire County Council went out to procurement for the Provision of Residential Placements for Children and Young People aged 7 years and Above with Complex Needs across four sites – Brickendon, Cassiobury, Clothall and Melbourn.

The Council wishes to procure separate ‘Block Contract’ arrangements to provide Ofsted registered residential homes for Children and Young People aged 7 to 18 with complex needs. This will be divided into four Lots .

The Council procured this contract using the Open Procedure as defined in the Procurement Act 2023.

The Council reserves the right at any time to cease the procurement process and not award a Contract or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result.

Lot 2 - Melbourn and Lot 4 - Brickendon have not been awarded.

Lot 2 - Melbourn

The decision has been made not to proceed with the award of this contract as per section 3.5 of the ITT. This is due to a change in requirement to the original contract that was not known at the time of tender. We appreciate the time and effort put in by tenderers, and understand this will be disappointing, however the Council anticipates re-tendering this alongside an additional property within the next few months.

Lot 4 - Brickendon

The decision has been made not to proceed with the award of this contract as per section 3.5 of the ITT. This is due to a change in requirement to the original contract that was not known at the time of the tender. We appreciate the time and effort put in by tenderers, and understand this will be disappointing, however the Council intends to re-issue a tender opportunity for this Lot within the next few months.

The Council regrets the necessity for this action, but revised requirements are essential in ensuring the delivery of the right outcomes.

You will be notified on In-Tend of any future procurement for this service. The Council’s current intention is that a new procurement for the Services may be commenced, once the Council have been able to review and revise the requirements.

CPV: Health and social work services · Social work and related services · Social work services · Social work services with accommodation · Welfare services for children and young people

Lots and requirements (4)Procurement structure

4 lots · all with a published value (£39,887,100 together) · same conditions of participation on every lot
Lot #1Contract for the Provision of Residential Placements for up to Two (2) Children and Young People aged 7 years and Above with Complex Needs – Lot 1 ClothallAwardedRenewal 3 yrsSMEVCSEPublished value£10,949,400

The source published no individual description for this lot.

Contract period: 3 Aug 2026 – 2 Aug 2029 (3 yrs) · up to 3 Aug 2031 with extensionsValue: £10,949,400 exc. VAT · £13,139,280 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The extension is subject to funding being available and satisfactory performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

Lot #2Contract for the Provision of Residential Placements for up to Four (4) Children and Young People aged 7 years and Above with Complex Needs – Lot 2 MelbournAwardedRenewal 3 yrsSMEVCSEPublished value£8,603,100

The source published no individual description for this lot.

Contract period: 3 Aug 2026 – 2 Aug 2029 (3 yrs) · up to 3 Aug 2031 with extensionsValue: £8,603,100 exc. VAT · £10,323,720 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The extension is subject to funding being available and satisfactory performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

Lot #3Contract for the Provision of Residential Placements for up to Three (3) Children and Young People aged 7 years and Above with Complex Needs – Lot 3 CassioburyAwardedRenewal 3 yrsSMEVCSEPublished value£9,385,200

The source published no individual description for this lot.

Contract period: 3 Aug 2026 – 2 Aug 2029 (3 yrs) · up to 3 Aug 2031 with extensionsValue: £9,385,200 exc. VAT · £11,262,240 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The extension is subject to funding being available and satisfactory performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

Lot #4Contract for the Provision of Residential Placements for up to Four (4) Children and Young People aged 7 years and Above with Complex Needs – Lot 4 BrickendonAwardedRenewal 3 yrsSMEVCSEPublished value£10,949,400

The source published no individual description for this lot.

Contract period: 3 Aug 2026 – 2 Aug 2029 (3 yrs) · up to 3 Aug 2031 with extensionsValue: £10,949,400 exc. VAT · £13,139,280 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The extension is subject to funding being available and satisfactory performance.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Please refer to the Instructions to Tenderers document

  • Technical & professional ability

    Please refer to the Instructions to Tenderers document

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 May 2025, 12:23 BST
Last source update
11 Aug 2026, 16:16 BST
Award evaluation window
Submission end – 29 Jan 2026
Authority reference
HCC2516958 to HCC2516961
FTS notice number
2025/S 000-064380
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work servicesSocial work and related servicesSocial work servicesSocial work services with accommodationWelfare services for children and young people
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-052218 Find a Tender
Contract terms summary

Invoices are to be submitted to the Council, in accordance with the Prices and Payment clause in the Conditions of Contract. Payment will normally be made within thirty (30) days of receipt of a correct invoice.

Review and risk notes
Risks

The Contract will be based on the Council’s standard terms.

In furtherance of the UK Government’s plans for English devolution, Hertfordshire County Council (HCC) is consulting on plans for the reorganisation of local government structures in its county. This reorganisation may result in the county, district and borough councils of Hertfordshire being re-organised into a multi tiered unitary authority. HCC is required to submit its full plan for re-organisation to UK Government by November 2025, and any changes are estimated to take effect in April 2028 (although this is subject to change). Such changes could directly affect the structure, scope, or continuation of the contract beyond 1st April 2028. Whilst it is anticipated that existing contracts will be novated to the replacement authority, HCC can offer no guarantee at this stage.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
14 Nov 2025, 12:00 GMT
Clarification deadline
31 Oct 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

23 May 2025 → 21 Aug 2026 · 10 dates
  1. Planning notice published
    23 May 2025, 12:23 BST
  2. Next notice expected
    15 Sept 2025, 23:59 BST
  3. Tender notice published376 days ago
    10 Oct 2025, 17:18 BST
  4. Clarification questions by355 days ago
    31 Oct 2025, 12:00 GMT
  5. Submission deadline341 days ago
    14 Nov 2025, 12:00 GMT
  6. Award decision expected by265 days ago
    29 Jan 2026, 23:59 GMT
  7. Contract starts80 days ago
    3 Aug 2026, 00:00 BST
  8. Assessment summaries sent72 days ago
    11 Aug 2026, 00:00 BST
  9. Latest notice published71 days ago
    11 Aug 2026, 16:16 BST
  10. Standstill ends61 days ago
    21 Aug 2026, 23:59 BST

Notice history

11 events · 5 releases on Find a Tender · since 23 May 2025
  1. Pipeline notice published
    23 May 2025, 12:23 BST
    UK1
  2. Pipeline notice published
    30 Jun 2025, 14:02 BST
    UK1
  3. Tender notice published
    10 Oct 2025, 17:18 BST
    UK4
  4. Published value published: £39,887,100
    10 Oct 2025, 17:18 BST
  5. Status changed to active
    10 Oct 2025, 17:18 BST
  6. Procurement method changed
    10 Oct 2025, 17:18 BST
  7. Deadline published: 14 Nov 2025, 12:00 GMT
    10 Oct 2025, 17:18 BST
  8. Tender notice published
    13 Oct 2025, 11:50 BST
    UK4
  9. Contract award notice published
    11 Aug 2026, 16:16 BST
    UK6
  10. Status changed to complete
    11 Aug 2026, 16:16 BST
  11. Contract signature expected
    1 Sept 2026, 23:59 BST
    scheduled
Published amendments (1)

The proposed Contract associated with this Pipeline Notice has been included in the Pipeline Notice for 'The Provision of Residential Placements for Children and Young People aged 7 years and Above with Challenging Behaviour and Complex Needs across four sites - Brickendon, Cassiobury, Clothall and Melbourne.' Therefore this Pipeline Notice has been replaced with Pipeline Notice for 'The Provision…

Routine re-releases (5)
  • 2025-06: 1 release · 30 Jun 2025
  • 2025-05: 1 release · 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £17,206,2002 awards exc. VAT
Bids received 22 from SMEs
Named bidders 2published on the award notice
Awarded toValueDateStatus
Lot 1 · Contract for the Provision of Residential Placements for up to Two (2) Children and Young People aged 7 years and Above with Complex Needs – Lot 1 Clothall1 award
1st Class Support and Housing LtdSMELot 1 - Clothall14 Sept 2026 – 13 Aug 2029 · up to 13 Aug 2031Extensions: There is an option to extend the contract up to a further two (2) years. Therefore the maximum duration of this contract could be five (5) years. · Options: There may be an opportunity within the Contract to create additional bed(s) as part of the overall Clothall registration. The Council will decide at its absolute discretion, whether to extend the Contract to include additional bed(s) and such decision is dependent on successful delivery of the existing Service, and the identification of suitable property locally to the Clothall property (within 20-30 minutes travel by vehicle). Any Contract amendment will not exceed the maximum bed registration for a single Registered Manager.£9,228,78010 Aug 2026standstill to 21 Aug 2026Standstill
Lot 3 · Contract for the Provision of Residential Placements for up to Three (3) Children and Young People aged 7 years and Above with Complex Needs – Lot 3 Cassiobury1 award
Frontline Social Care LtdSMELot 3 - Cassiobury14 Sept 2026 – 13 Aug 2029 · up to 13 Aug 2031Extensions: There is the option to extend up to a further two (2) years. Therefore the maximum duration of this contract could be five (5) years. · Options: There may be an opportunity within the Contract to create additional bed(s) as part of the overall Cassiobury registration. The Council will decide at its absolute discretion, whether to extend the Contract to include additional bed(s) and such decision is dependent on successful delivery of the existing Service, and the identification of suitable property locally to the Cassiobury property (within 20-30 minutes travel by vehicle). Any Contract amendment will not exceed the maximum bed registration for a single Registered Manager.£7,977,42010 Aug 2026standstill to 21 Aug 2026Standstill
Across several lots1 award
supplier not published—11 Aug 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Contract for the Provision of Residential Placements for up to Two (2) Children and Young People aged 7 years and Above with Complex Needs – Lot 1 Clothall1final-stage tenders · 4 at stage one10—
2 · Contract for the Provision of Residential Placements for up to Four (4) Children and Young People aged 7 years and Above with Complex Needs – Lot 2 Melbourn0final-stage tenders00—
3 · Contract for the Provision of Residential Placements for up to Three (3) Children and Young People aged 7 years and Above with Complex Needs – Lot 3 Cassiobury1final-stage tenders · 4 at stage one10—
4 · Contract for the Provision of Residential Placements for up to Four (4) Children and Young People aged 7 years and Above with Complex Needs – Lot 4 Brickendon0final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Hertfordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWJT-5264-WYMY Robertson House, Six Hills Way, Stevenage, East of England, SG1 2FQContact email

Bidders & participating suppliers

2 commercial parties on the notice
  • 1st Class Support and Housing LtdAwarded supplierGB-PPON: PJRZ-4558-QVWG 8 Realgar Court,, Sittingbourne, South East, ME10 5JZContact email
  • Frontline Social Care LtdAwarded supplierGB-COH: 15049900 Sopers House, Sopers Road, Cuffley,, Potters Bar, Hertfordshire, East of England, EN6 4RYContact email

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPlease either register or log in to the above web address, and then 'express interest' and 'opt in' in order to view the full set of documentation relating to this tender opportunity

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender