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Published 10 Sept 2026, 11:41 BST
Official UK Procurement Procedure
HCC - 09/26 - Provision of Reablement Services
Local Council
services
SME eligible
VCSE eligible
Above threshold
Open procedure
Special Regime: {"lightTouch"}
Health and social work services
Social services
Social work and related services
+2 more
Published value
£44,092,982
Submission deadline
8 Oct 2026, 12:00 BST
Clarification Cut-Off
25 Sept 2026, 12:00 BST
Contract duration
3 yrs (with extension options)
Registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Instructions: https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home
What is being bought & procurement scope
Procurement Scope & Specification
Executive Summary: Hertfordshire County Council: "HCC - 09/26 - Provision of Reablement Services". Published status: active. Published value: £44,092,982. 11 published lots. Recorded submission deadline: 8 Oct 2026, 12:00 BST. Published submission portal: in-tendhost.co.uk.
Official Requirement Description:
Hertfordshire County Council is currently out to procurement for the Provision of Reablement Services.
Reablement Services provide short-term support to Individuals in their homes. This can be following hospital discharge, illness, or acute episode, or for people who are new to care. Reablement Services aim to restore confidence and independence. The Council takes a “Reablement First” approach meaning that everyone new to care is considered for the service and should only be opted out where Reablement is not deemed to be the appropriate service. These services are provided for up to four weeks (six in exceptional circumstances), are non-chargeable and are delivered without a Care Act eligibility assessment, helping to prevent long-term dependency.
There will be one Reablement Provider for each lot area. A maximum of 4 lots will be awarded to a single Reablement Provider.
These Services are being tendered under 11 lots in line with the Unitary Authority boundaries as outlined in the table below:
Lot number Lot Title
Lot 1 Central 1 (Welwyn Hatfield)
Lot 2 Central 2 (Stevenage)
Lot 3 East Brox 1 (Broxbourne)
Lot 4 East Brox 2 (East Herts)
Lot 5 SW 1 (Three Rivers)
Lot 6 SW 2 (Watford)
Lot 7 SW 3 (Hertsmere)
Lot 8 West 1 (Dacorum West)
Lot 9 West 2 (Dacorum East)
Lot 10 West 3 (St Albans South)
Lot 11 West 4 (St Albans North)
Full details are in the Specification, Schedule 1 of the Contract document.
This procurement is an open process. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system.
To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 8th October 2026
Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline.
Please ensure that where possible documents are uploaded as a PDF and that file names are succinct.
Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.
Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate.
Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home
Please Note: The TUPE Employee Liability Information has been provided along with other documentation for this procurement. TUPE related information must be protected as personal data in accordance with the requirements of Data Protection legislation and must also be kept confidential. By clicking on the View Details button and accessing the documentation for this procurement, Tenderers agree:
a) To undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party .
b) That under no circumstances will any of the information be disclosed by your organisation to any third party without the Council's prior consent in writing.
c) That the information supplied will be stored securely and destroyed or returned to the Council, after your Organisation's bid has been submitted or you decide not to proceed with a tender submission.
d) That you will indemnify the Council for any losses, arising from your breach or breach by any of your personnel of these confidentiality requirements specified above and data protection requirements in relation to TUPE Employee Liability Information.
e) The requirements above apply whether the supplier uploads a tender response to this procurement or not.
Lots and requirements (11)
Procurement Structure
- Lot 1 · #1Central 1 - Welwyn HatfieldactiveRenewalPublished value£4,372,339Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 1Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 2 · #10West 3 - St Albans SouthactiveRenewalPublished value£4,444,809Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 10Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 3 · #11West 4 – St Albans NorthactiveRenewalPublished value£3,942,352Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 11Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 4 · #2Central 2 – StevenageactiveRenewalPublished value£3,019,571Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 2Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 5 · #3East Brox 1 – BroxbourneactiveRenewalPublished value£4,420,652Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 3Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 6 · #4East Brox 2 - East HertsactiveRenewalPublished value£4,072,797Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 4Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 7 · #5SW 1 - Three RiversactiveRenewalPublished value£3,480,961Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 5Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 8 · #6SW 2 – WatfordactiveRenewalPublished value£6,191,328Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 6Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 9 · #7SW 3 – HertsmereactiveRenewalPublished value£4,080,044Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 7Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 10 · #8West 1 - Dacorum WestactiveRenewalPublished value£1,517,032Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 8Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
- Lot 11 · #9West 2 - Dacorum EastactiveRenewalPublished value£4,551,097Please refer to Schedule 1 (Specification) of the Contract Document for full details of the service for Lot 9Contract period:1 Apr 2027 — 31 Mar 2030 (3 yrs)Eligibility:SME eligibleVCSE eligibleOptions / extension:The Contract Period for this Contract is an initial period three years with the option to extend up to a further two years. Therefore, the maximum duration of this Contract could be five years.Pre-Qualification & Selection Criteria (PQQ)
- Economic & FinancialPlease refer to the Instructions to Tenderers document Section 4 for full details
- Technical CapacityPlease refer to the Instructions to Tenderers document Section 4 for full details
Qualification snapshot & criteria
Go / No-Go Decision Box
Evaluation weighting
Price: 20%
Quality: 80%
Incumbent & Market Position
Top Retained Vendor (Authority Spend)One YMCAHolds 32.1% of historical attributable spend
Moderate ConcentrationEntry requirements & qualification
Turnover Benchmark
Insurance Commitments (No Upfront Purchase Needed)
Accreditations & Security Vetting
Contract Duration & Term OptionsExpected duration: 3 yrs (with extension options)
Published track record for Hertfordshire County Council. These figures describe a rolling 24-month window, not a forecast of bids or a measure of buyer bias.
Avg price drop
-0.5%Indicative
Competition Density
6Bids / Report (median)
Supplier Concentration
Published spend
£188,491,231Historical spend
Typical award value
£1,118,460Robust (n=38)
Awarded spend by half-year
2024-H2
2025-H1
2025-H2
2026-H1
2026-H2
Methodology & coverage notes (58 active published awards)
Coverage: 58 active published awards; 46 bid reports (which may be per lot); 38 valued awards. Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Every figure carries an evidence level: Robust (5+ observations), Moderate (3–4), Indicative (1–2). Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers in this Category (CPV 85):
Supplier Name | Historic Awards | Attributable Value | Avg. Price Discount |
|---|---|---|---|
| One YMCA | 1 win | £60,545,156 | No published budget |
| Care By Us Ltd | 6 wins | £37,800,880 | No published budget |
| Kelwel Care Homes Limited | 1 win | £16,943,414 | No published budget |
| Refuge | 1 win | £13,322,839 | +0.9% above budget |
| MACINTYRE CARE | 1 win | £13,100,000 | No published budget |
Sector Market Benchmark & Opportunity Radar
CPV 85 · UK Sector Analysis
Observed CPV-sector evidence
Suitable for SMEs
Prepared 10 Sept 2026, 17:55 BST
Observed CPV-sector evidence where it exists, with clearly labelled UK all-sector context for sparse fields; this is market context, not a bid forecast.
Median Winning Discount
0%
Typical Bids Received
1reported bids
Decision Velocity
~54 days
Notice Stability
5 updates
Historical Incumbency: Care By Us Ltd has won 20 previous contracts with this contracting authority in this sector.
Procurement history indicates repeat engagement with this buyer in this sector. All public competitions remain open to qualifying tenderers under UK procurement regulations.
Top Contenders in this Sector (CPV 85)
Supplier | Awards won | Total awarded value | Avg. winning discount |
|---|---|---|---|
ATOS IT SERVICES UK LIMITEDCRN: 01245534 | 13 contracts | £12,096,084,526 | At ceiling / not disclosed |
Eville and Jones (GB) LimitedCRN: PHXH-2391-YMLX | 59 contracts | £9,613,913,059 | At ceiling / not disclosed |
| 13 contracts | £5,537,708,775 | At ceiling / not disclosed | |
| 11 contracts | £3,595,302,069 | At ceiling / not disclosed | |
Barts Health NHS TrustCRN: N/A – NHS Trust | 16 contracts | £3,453,013,003 | At ceiling / not disclosed |
| 16 contracts | £2,933,363,592 | At ceiling / not disclosed | |
MAXIMUS UK SERVICES LIMITEDCRN: 09072343 | 39 contracts | £2,893,246,280 | At ceiling / not disclosed |
| 6 contracts | £2,711,962,948 | At ceiling / not disclosed | |
| 17 contracts | £2,505,604,267 | At ceiling / not disclosed | |
| 15 contracts | £2,375,960,101 | At ceiling / not disclosed |
Comparable Published Opportunities & Re-tender Precedents
Historic records ranked from matching published evidence. They serve as research precedents for contract scoping, specifications, and previous awardees.
Published procedure | Published value | Matching evidence |
|---|---|---|
HCC - 09/26 - Provision of Support at Home Lead Provider ServicesHertfordshire County Council · 10 Sept 2026, 12:35 BST | £119,025,044 | same CPV family same authority same region similar value band |
National Homicide ServiceMinistry of Justice · 8 Sept 2026, 15:39 BST | £24,442,000 | same CPV family similar value band |
All Age Service Substance MisuseMedway Council · 8 Sept 2026, 18:11 BST | £26,011,695 | same CPV family similar value band |
Working Age Adults Care Home ServicesCarmarthenshire County Council · 8 Sept 2026, 14:40 BST | £470,000,000 | same CPV family similar value band |
Cumbria Substance Use - Treatment ServiceCumberland Council · 4 Sept 2026, 15:49 BST | £56,000,000 | same CPV family similar value band |
Method: tender-intelligence-v1. Empirical OCDS facts and cross-sector percentiles; missing fields remain unrecorded.SME Friendly Qualification Criteria
Procedure terms & legal framework
| Procedure method | Open procedure | Legal basis | UKPGA · 2023/54 Procurement Act 2023 | Procurement category | services |
|---|---|---|---|---|---|
| Notice status | active | Procurement threshold | Above threshold (FTS publication) | Regulatory regime | {"lightTouch"} |
| Commercial structure | Stand-alone contract (No framework) | Competition type | Competitive procedure | GPA WTO covered | Unspecified in notice |
| Recurring procurement | No (One-off requirement) | First published | 10 Sept 2026, 11:41 BST | Last source update | 10 Sept 2026, 11:41 BST |
| Award evaluation window | Submission end — 4 Jan 2027, 23:59 GMT | Estimated future notice | 8 Sept 2026, 23:59 BST | Contract terms summary | Payment: Invoices are to be submitted to the Council, in accordance with the Prices and Payment clause in the Conditions of Contract. Payment will normally be made within thirty (30) days of receipt of a correct invoice. |
| Classification (CPV) | Health and social work services, Social services, Social work and related services, Social work services, Social work services without accommodation | ||||
| Delivery area | |||||
| Official Registry OCID | ocds-h6vhtk-0652ec | ||||
How to participate & submission route
Authorized E-Sourcing Portal
Supplier login required
Online submission allowed
Language: EN
Access & Registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
| Expression of interest (EOI) | — | Tender submission deadline | 8 Oct 2026, 12:00 BST | Clarification deadline | 25 Sept 2026, 12:00 BST |
|---|---|---|---|---|---|
| Submission channel | Official e-sourcing portal | Electronic submission | Allowed | Accepted languages | en |
| Participation fee | Free of charge (Open access) | ||||
Detailed Submission Instructions & Authority Contacts
Timeline
- Pipeline notice
2 Jun 2026, 10:56 BST - Pipeline notice
22 May 2026, 10:30 BST - Pipeline notice
12 Feb 2026, 15:21 GMT - Pipeline notice
12 Feb 2026, 15:06 GMT - Procedure published
10 Sept 2026, 11:41 BST - engagement
31 May 2026, 23:59 BST · scheduledHertfordshire County Council's Commissioning for Older People Team is undertaking preliminary market engagement (PME) in relation to Lead Provider contracts delivered across Hertfordshire for Reablement and Support at Home. The current contracts are due to expire on 31 March 2027, and the Council intends to undertake a full procurement process during 2026. The purpose of this PME activity is to provide organisations with relevant expertise and experience the opportunity to: • Offer initial views and ideas regarding the service model, desired outcomes, scope • Engage with the Council to gain a clearer understanding of its priorities, challenges, and intended outcomes • Inform the Council of current market trends, innovations and developments • Support the Council in shaping and refining future requirements to ensure they can be effectively developed and delivered • Explore potential options and approaches collaboratively with the Council The Council will consider the input and responses received as part of this pre-procurement market engagement to help inform the Council's options and further decision making Click one of the below sessions to book your place. • Monday 23rd February 10:00-12:00 Click here to book • Monday 23rd February 14:00-16:00 Click here to book Please note you only need to attend one session as they will be the same. If you have issues clicking the booking links please contact [email protected] - Clarification deadline
25 Sept 2026, 12:00 BST - Submission deadline
8 Oct 2026, 12:00 BST
Commercial outcome and contract awards
Awards (0)No award published |
Contracts (0)No contract published |
Bid statisticsNo aggregate bid statistics published |
Notice history
From official release and amendment events
- Published value updated to £44,092,982
10 Sept 2026, 11:41 BST - Status changed to active
10 Sept 2026, 11:41 BST - Official notice release published
10 Sept 2026, 11:41 BST - procurement method changed
10 Sept 2026, 11:41 BST - Submission deadline changed to 8 Oct 2026, 12:00 BST
10 Sept 2026, 11:41 BST - Official notice release published
2 Jun 2026, 10:56 BST - tender value changed
22 May 2026, 10:30 BST - Status changed to planned
22 May 2026, 10:30 BST - Official notice release published
22 May 2026, 10:30 BST - Official notice release published
12 Feb 2026, 15:21 GMT - Official notice release published
12 Feb 2026, 15:06 GMT - Published tender amendment
Not publishedPlease note the CPV codes have been corrected
Buyer and organisations in this procedure
Hertfordshire County Council
Contracting authority
Local Council
Official Documents & Specifications (7)
Official links; attachments are not copied
- 10 Sept 2026, 11:41 BST
- 2 Jun 2026, 10:56 BST
- 22 May 2026, 10:30 BST
- 12 Feb 2026, 15:21 GMT
- 12 Feb 2026, 15:06 GMT