Find a TenderAwardedContract details notice
Published 16 May 2025, 15:33 BST

Official UK procurement notice

HCC - 05/25 - The Provision of an Applicant Tracking System

Official notice

Authority: Hertfordshire County Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£450,000≈ £180k / year · £540,000 inc. VAT55.6% below published estimate
Submissions closed 27 Jun 2025awarded 18 Aug 2025
Awarded to Tribepad Limited
Contract term 2 yrs 6 moends 1 Apr 2028 · up to 1 Apr 2030 with extensions · starts 30 Sept 2025

What is being bought

Published requirement description

Hertfordshire County Council went out to Procurement for the Provision of an Applicant Tracking System. This is a UK7 Contract Details Notice and this opportunity has now closed.

  • How the procedure runs: The Council will procure this contract using the Competitive Flexible Procedure as defined in the Procurement Act 2023, which will allow us to run a multistage procurement process, the process will be in 2 Stages as follows: Stage 1 - Tenderers will complete the Response Document (including the pricing schedule) and submit in line with the deadlines outlined in section 2 of the Instructions to Tenderers document. All Tenderers are required to pass Part 1 (Registration on FTS (CDP) and Exclusions Information) and Part 2 (Conditions of Participation and Project Specific Questions) (Bid Forms 1 – 12) before proceeding to be evaluated and moderated at Part 3 – Award Criteria. Stage 2 - The top three Tenderers based on scores from Bid Forms 13 to 19 (Part 3 - Award Criteria) will advance to Stage 2, where they will be invited to demonstrate their system and provide access to a test site for user evaluation. Tenderers should be aware that the Council may raise clarifications based on your quality response before the top scoring Tenderers are invited to Stage 2. Once Stage 2 is completed, the Council will collate all scores for stages 1 and 2 and the Council will award the Contract to the highest scoring organisation in terms of the stated award criteria. Full details of the requirement and context of the procurement can be found in the Service Specification which is in Schedule 8 of the SAAS Contract Document. For the full breakdown of the award criteria please refer to the Instructions to Tenderers document (Section 4)

CPV: Computer-related services · IT services: consulting, software development, Internet and support · Miscellaneous software package and computer systems · Recruitment services · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrs 6 moSMEVCSEPublished value£450,000
Contract period: 30 Sept 2025 – 1 Apr 2028 (2 yrs 6 mo) · up to 1 Apr 2030 with extensionsValue: £450,000 exc. VAT · £540,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The core Contract Periods is two (2) years and six (6) months with the option to extend for up to two (2) further years

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Please refer to Section 4 of the Instructions to Tenderers for a full breakdown of the Award Criteria Stage 1 - Part 1 and 2 consists of Pass/Fail criteria as listed in Section 4 Table A of the Instructions to Tenderers Stage 1 - Part 3 - Award Tier 1 - Price - 40% Tier 2 - Pricing Schedule - 100% Tier 1 - Quality - 60% Tier 2 - System Capabilities and Features, core functionalities of an end-to-end automated process - 20% Tier 2 - Implementation and Mobilisation - 10% Tier 2 - Contract Management/ Governance - 5% Tier 2 - Innovation & Continuous improvement - 15% Tier 2 - Reporting - 15% Tier 2 - Approach to Local Government Reform - 5% Stage 2 – User Demonstration and Test Site The top 3 Scoring Tenderers from Stage 1, Bid Forms 13 to 19 will proceed to Stage 2 User Demonstration - 20% Test Site – 10%

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 May 2025, 15:33 BST
Last source update
23 Sept 2025, 09:25 BST
Award evaluation window
Submission end – 20 Aug 2025
Authority reference
HCC2516611
FTS notice number
2025/S 000-022334
Latest notice
Contract details notice (UK7)
Classification (CPV)
Computer-related servicesIT services: consulting, software development, Internet and supportMiscellaneous software package and computer systemsRecruitment servicesSoftware package and information systems
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-051622 Find a Tender
Contract terms summary

Invoices are to be submitted to the Council, in accordance with the Prices and Payment clause in the Conditions of Contract. Payment will normally be made within thirty (30) days of receipt of a correct invoice.

How it runs

The Council will procure this contract using the Competitive Flexible Procedure as defined in the Procurement Act 2023, which will allow us to run a multistage procurement process, the process will be in 2 Stages as follows:

Stage 1 - Tenderers will complete the Response Document (including the pricing schedule) and submit in line with the deadlines outlined in section 2 of the Instructions to Tenderers document.

All Tenderers are required to pass Part 1 (Registration on FTS (CDP) and Exclusions Information) and Part 2 (Conditions of Participation and Project Specific Questions) (Bid Forms 1 – 12) before proceeding to be evaluated and moderated at Part 3 – Award Criteria.

Stage 2 - The top three Tenderers based on scores from Bid Forms 13 to 19 (Part 3 - Award Criteria) will advance to Stage 2, where they will be invited to demonstrate their system and provide access to a test site for user evaluation.

Tenderers should be aware that the Council may raise clarifications based on your quality response before the top scoring Tenderers are invited to Stage 2.

Once Stage 2 is completed, the Council will collate all scores for stages 1 and 2 and the Council will award the Contract to the highest scoring organisation in terms of the stated award criteria.

Full details of the requirement and context of the procurement can be found in the Service Specification which is in Schedule 8 of the SAAS Contract Document.

For the full breakdown of the award criteria please refer to the Instructions to Tenderers document (Section 4)

Review and risk notes
Risks

The Contract will be based on the Council’s standard terms. There are no known immediate risks to performance during the initial two-year fixed term of this contract. However, a key strategic risk relates to potential future policy changes surrounding devolution and governance arrangements. Such changes could directly affect the structure, scope, or continuation of the contract beyond the fixed term. While no decisions have been made at this stage, the contracting authority is actively monitoring the evolving landscape. Suppliers should be aware that any resulting implications will be managed in accordance with applicable legislation and clear communication will be provided should any material change arise. Such changes will be agreed between both parties in writing with a variation.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
27 Jun 2025, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 May 2025 → 30 Sept 2025 · 7 dates
  1. Tender notice published
    16 May 2025, 15:33 BST
  2. Submission deadline
    27 Jun 2025, 13:00 BST
  3. Assessment summaries sent
    18 Aug 2025, 00:00 BST
  4. Award decision expected by
    20 Aug 2025, 00:59 BST
  5. Standstill ends
    28 Aug 2025, 23:59 BST
  6. Latest notice published396 days ago
    23 Sept 2025, 09:25 BST
  7. Contract starts390 days ago
    30 Sept 2025

Notice history

13 events · 8 releases on Find a Tender · since 16 May 2025
  1. Tender notice published
    16 May 2025, 15:33 BST
    UK4
  2. Tender notice published
    16 May 2025, 16:27 BST
    UK4
  3. Deadline moved to 20 Jun 2025, 12:00 BST
    16 May 2025, 16:27 BST
    +0 days · was 20 Jun 2025, 13:00 BST
  4. Tender notice published
    11 Jun 2025, 18:08 BST
    UK4
  5. Deadline moved to 27 Jun 2025, 13:00 BST
    11 Jun 2025, 18:08 BST
    +7 days · was 20 Jun 2025, 12:00 BST
  6. Tender notice published
    12 Jun 2025, 16:30 BST
    UK4
  7. Tender notice published
    13 Jun 2025, 11:46 BST
    UK4
  8. Contract award notice published
    18 Aug 2025, 16:28 BST
    UK6
  9. Status changed to complete
    18 Aug 2025, 16:28 BST
  10. Procurement method changed
    18 Aug 2025, 16:28 BST
  11. Contract award notice published
    21 Aug 2025, 15:54 BST
    UK6
  12. Contract signature expected
    8 Sept 2025, 23:59 BST
    scheduled
  13. Contract details notice published
    23 Sept 2025, 09:25 BST
    UK7
Routine re-releases (8)
  • 2025-06: 3 releases · 11 Jun 2025, 13 Jun 2025
  • 2025-05: 2 releases · 16 May 2025, 16 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £200,0001 award exc. VAT
Bids received 11 from SMEs
Named bidders 1published on the award notice
Contracts signed 1latest 19 Sept 2025
Awarded toValueDateStatus
Tribepad LimitedSME30 Sept 2025 – 1 Apr 2028 · up to 1 Apr 2030Extensions: The core Contract Periods is two (2) years and six (6) months with the option to extend for up to two (2) further years · Amended: Amended Contract Value£200,00018 Aug 2025Awarded

Contracts

  • HCC - 05/25 - The Provision of an Applicant Tracking System · Tribepad LimitedSME

    Signed
    19 Sept 2025
    Value
    £450,000
    Period
    30 Sept 2025 – 1 Apr 2028 · up to 1 Apr 2030 with extensions
    Status
    active
    Extensions
    The core Contract Periods is two (2) years and six (6) months with the option to extend for up to two (2) further years

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 7 at stage one10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Hertfordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWJT-5264-WYMY County Hall, Hertford, East of England, SG13 8DQContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Tribepad LimitedAwarded supplierGB-PPON: PMLL-2435-RYTR The Innovation Centre, 217 Portobello, Sheffield, Yorkshire & Humber, S1 4DPContact email, phone

Official documents & specifications (9)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPlease either register or log in to the above web address, and then 'express interest' and 'opt in' in order to view the full set of documentation relating to this tender opportunity

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender