Hard Facilities Management Services

1.5 Business Objectives The Universities key operational objectives are currently: • Appoint a single Facilities Management provider that will deliver a hard facilities management service for the University's property portfolio; • Enhance the user experience of the buildings and services; • Provide a safe and compliant campus for staff students and visitors of the University; • Maximise the value of the University estate by ensuring all elements are competently maintained in accordance with best practice to maximise their use and efficiency. • Achieve a performance driven contractual arrangement that will incentivise the service provider to deliver a standard of service and ongoing continuous improvement, which can flex according to the service needs required, including the introduction of new ways of working; • Provide a consistent high quality of service that delivers value for money. • Deliver an arrangement that will interface effectively with the University Maintenance Team and other teams within both within the Estate and Facilities Management Department and wider university. Additional information: This is a contract award notice, this is not an invitation to tender