Official UK procurement notice
HAC6143 Community Equipment Purchases
Authority: Tower Hamlets
What is being bought
Published requirement descriptionThe London Borough of Tower Hamlets intends to enter into a Service Level Agreement with the London Borough of Newham for the purchase and supply of community equipment through Newham's membership of the Croydon Integrated Procurement Hub (IPH) Community Equipment Framework. The requirement forms part of the Council's community equipment service arrangements following the collapse of the previous provider, NRS Healthcare, in July 2025. This element of the service has been separated from the wider Community Equipment Service project and relates solely to the procurement and supply of community equipment stock. Community equipment supports adults and children with assessed care and support needs to live safely and independently within their own homes. Equipment includes, but is not limited to, moving and handling equipment, daily living aids, pressure care equipment, bathing and toileting equipment, and other specialist community equipment prescribed by health and social care professionals. The proposed arrangement will allow Tower Hamlets to access equipment supplied through the Croydon IPH Framework, ensuring continuity of supply, value for money, and compliance with procurement requirements. The arrangement will support the Council's statutory duties in relation to adult social care, children's services, hospital discharge, prevention of admissions, and promoting independence. The anticipated spend on community equipment purchases is approximately £1.9 million per annum, with the proposed arrangement operating for an initial term of 2 years with an option to extend for a further 1 year (2 + 1 years). The direct award route is being utilised through the existing framework access arrangements available via the London Borough of Newham and Croydon IPH Framework, enabling the Council to secure a sustainable and resilient supply chain for community equipment whilst longer-term commissioning options continue to be explored. Contract Details Procurement Route: Direct Award Framework: Croydon Integrated Procurement Hub (IPH) Community Equipment Framework Lead Authority: London Borough of Newham Contracting Authority: London Borough of Tower Hamlets Estimated Annual Value: £1.9 million Contract Term: 2 years plus 1-year extension option (2 + 1) Service Area: Community Equipment Purchasing and Supply Beneficiaries: Adults and children requiring community equipment across the London Borough of Tower Hamlets.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Cancelled
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 12 Aug 2026, 10:57 BST
- Last source update
- 8 Sept 2026, 12:14 BST
- Authority reference
HAC6143- FTS notice number
2026/S 000-084836- Latest notice
- Procurement termination notice (UK12)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06e238Find a Tender
- Why no open competition
- Urgency
- Published justification
The original extreme urgency caused by the dissolution of NRS still exists and there would not be enough time to complete a tender of this complexity in the foreseeable future. Therefore, section 13 of Schedule 5 to the Procurement Act 2023 applies to the direct award to Enabled Living Healthcare
This direct award is justified under Schedule 5, Section 13 of the Procurement Act 2023 (Extreme and Unavoidable Urgency). Following the insolvency of NRS Healthcare on 1 August 2025, there is an urgent requirement to maintain continuity of a critical statutory community equipment service supporting vulnerable adults and children, independent living, hospital discharge and prevention of hospital admissions. There is insufficient time to undertake a competitive procurement without risking interruption to essential health and social care services.
- Risks
The contract supports delivery of a critical statutory service for adults and children requiring community equipment to maintain independence and support safe discharge from hospital. Key risks to contract performance include supply chain disruption affecting equipment availability, failure to meet delivery and installation timescales, inadequate servicing and maintenance of equipment, workforce capacity pressures, data protection breaches, and business continuity issues. There is also a risk of increased demand leading to service pressures and delays in provision. Robust contract management, KPI monitoring, escalation procedures, business continuity arrangements, equipment stock controls, and regular performance reviews will be implemented to mitigate these risks.
The market has recently experienced significant disruption following the insolvency of the previous provider, creating a risk of reduced market capacity and supply resilience. The proposed provider has existing infrastructure, workforce and operational arrangements in place to support continuity of service delivery.
Notice history
4 events · 3 releases on Find a Tender · since 12 Aug 2026- Transparency notice published12 Aug 2026, 10:57 BSTUK5
- Contract award notice published12 Aug 2026, 11:11 BSTUK6
- Contract signature expected21 Aug 2026, 23:59 BSTscheduled
- Procurement termination notice published8 Sept 2026, 12:14 BSTUK12
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Enabled Living HealthcareSME22 Aug 2026 – 21 Aug 2028 · up to 21 Aug 2029Extensions: 2+1 | £6,322,896 | 28 Jan 2026 | Awarded |
Contracts
Contract 1 · Enabled Living HealthcareSME
- Signed
- date not published
- Value
- —
- Status
- cancelled (12 Aug 2026), Following publication of the Contract Award Notice, the contracting authority identified that the notice had been published in error. The notice contained incorrect information regarding the intended supplier and contract value. As the published notice does not accurately reflect the contracting authority's award decision, the authority has decided not to proceed on the basis of that notice and is terminating the associated procurement record. A new notice containing the correct supplier and contract value will be published separately. The error was administrative and relates to the published notice, not a change in procurement strategy or a decision not to direct award altogether.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Enabled Living Healthcare LimitedAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender