Find a TenderCancelledProcurement termination notice
Published 12 Aug 2026, 10:57 BST

Official UK procurement notice

HAC6143 Community Equipment Purchases

Official notice

Authority: Tower Hamlets

Direct awardSME suitableVCSE suitable
Budget not disclosedValue not published
Submission deadline 28 Jan 2026

What is being bought

Published requirement description

The London Borough of Tower Hamlets intends to enter into a Service Level Agreement with the London Borough of Newham for the purchase and supply of community equipment through Newham's membership of the Croydon Integrated Procurement Hub (IPH) Community Equipment Framework. The requirement forms part of the Council's community equipment service arrangements following the collapse of the previous provider, NRS Healthcare, in July 2025. This element of the service has been separated from the wider Community Equipment Service project and relates solely to the procurement and supply of community equipment stock. Community equipment supports adults and children with assessed care and support needs to live safely and independently within their own homes. Equipment includes, but is not limited to, moving and handling equipment, daily living aids, pressure care equipment, bathing and toileting equipment, and other specialist community equipment prescribed by health and social care professionals. The proposed arrangement will allow Tower Hamlets to access equipment supplied through the Croydon IPH Framework, ensuring continuity of supply, value for money, and compliance with procurement requirements. The arrangement will support the Council's statutory duties in relation to adult social care, children's services, hospital discharge, prevention of admissions, and promoting independence. The anticipated spend on community equipment purchases is approximately £1.9 million per annum, with the proposed arrangement operating for an initial term of 2 years with an option to extend for a further 1 year (2 + 1 years). The direct award route is being utilised through the existing framework access arrangements available via the London Borough of Newham and Croydon IPH Framework, enabling the Council to secure a sustainable and resilient supply chain for community equipment whilst longer-term commissioning options continue to be explored. Contract Details Procurement Route: Direct Award Framework: Croydon Integrated Procurement Hub (IPH) Community Equipment Framework Lead Authority: London Borough of Newham Contracting Authority: London Borough of Tower Hamlets Estimated Annual Value: £1.9 million Contract Term: 2 years plus 1-year extension option (2 + 1) Service Area: Community Equipment Purchasing and Supply Beneficiaries: Adults and children requiring community equipment across the London Borough of Tower Hamlets.

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedSMEVCSE

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 Aug 2026, 10:57 BST
Last source update
8 Sept 2026, 12:14 BST
Authority reference
HAC6143
FTS notice number
2026/S 000-084836
Latest notice
Procurement termination notice (UK12)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06e238 Find a Tender
Why no open competition
Urgency
Published justification

The original extreme urgency caused by the dissolution of NRS still exists and there would not be enough time to complete a tender of this complexity in the foreseeable future. Therefore, section 13 of Schedule 5 to the Procurement Act 2023 applies to the direct award to Enabled Living Healthcare

This direct award is justified under Schedule 5, Section 13 of the Procurement Act 2023 (Extreme and Unavoidable Urgency). Following the insolvency of NRS Healthcare on 1 August 2025, there is an urgent requirement to maintain continuity of a critical statutory community equipment service supporting vulnerable adults and children, independent living, hospital discharge and prevention of hospital admissions. There is insufficient time to undertake a competitive procurement without risking interruption to essential health and social care services.

Review and risk notes
Risks

The contract supports delivery of a critical statutory service for adults and children requiring community equipment to maintain independence and support safe discharge from hospital. Key risks to contract performance include supply chain disruption affecting equipment availability, failure to meet delivery and installation timescales, inadequate servicing and maintenance of equipment, workforce capacity pressures, data protection breaches, and business continuity issues. There is also a risk of increased demand leading to service pressures and delays in provision. Robust contract management, KPI monitoring, escalation procedures, business continuity arrangements, equipment stock controls, and regular performance reviews will be implemented to mitigate these risks.

The market has recently experienced significant disruption following the insolvency of the previous provider, creating a risk of reduced market capacity and supply resilience. The proposed provider has existing infrastructure, workforce and operational arrangements in place to support continuity of service delivery.

Notice history

4 events · 3 releases on Find a Tender · since 12 Aug 2026
  1. Transparency notice published
    12 Aug 2026, 10:57 BST
    UK5
  2. Contract award notice published
    12 Aug 2026, 11:11 BST
    UK6
  3. Contract signature expected
    21 Aug 2026, 23:59 BST
    scheduled
  4. Procurement termination notice published
    8 Sept 2026, 12:14 BST
    UK12

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £6,322,8961 award exc. VAT
Contracts signed 1
Awarded toValueDateStatus
Enabled Living HealthcareSME22 Aug 2026 – 21 Aug 2028 · up to 21 Aug 2029Extensions: 2+1£6,322,89628 Jan 2026Awarded

Contracts

  • Contract 1 · Enabled Living HealthcareSME

    Signed
    date not published
    Value
    —
    Status
    cancelled (12 Aug 2026), Following publication of the Contract Award Notice, the contracting authority identified that the notice had been published in error. The notice contained incorrect information regarding the intended supplier and contract value. As the published notice does not accurately reflect the contracting authority's award decision, the authority has decided not to proceed on the basis of that notice and is terminating the associated procurement record. A new notice containing the correct supplier and contract value will be published separately. The error was administrative and relates to the published notice, not a change in procurement strategy or a decision not to direct award altogether.

Contracting authority & participating public bodies

Tower Hamlets

Contracting authorityPublic authority - sub-central government GB-PPON: PQBL-2673-MVYG Tower Hamlets Town Hall, London, London, E1 1BJContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure