Official UK procurement notice
GSS24061 - Travel Assistance Centre
Authority: UK Research and Innovation (Central government)
The final date and time for the submission of bids is Monday 15th April 2024 at 11:00hrs GMT. DO NOT apply directly to the buyer. All tender information MUST be submitted through the Jaggaer eSourcing Portal. This contract is being Established for a term of 3 years + 1 year + 1 year (31st July 2027 with the option to extend for two further years 31st July 2028 and 31st July 2029)
What is being bought
Published requirement descriptionThe final date and time for the submission of bids is Monday 15th April 2024 at 11:00hrs GMT.
DO NOT apply directly to the buyer.
All tender information MUST be submitted through the Jaggaer eSourcing Portal.
Please note that this is a Services Contract.
UK Research and Innovation (UKRI) brings together the seven Research Councils (AHRC, BBSRC, EPSRC, ESRC, MRC, NERC, STFC) plus Innovate UK and a new organisation, Research England.
UKRI requires a Travel Assistance Centre (TAC) to support UKRI travellers assess and achieve preparedness requirements prior to travel and provides security and medical advice and assistance to travellers when undertaking travel globally.
The TAC service provides a resource and support platform for all UKRI travel risk management requirements.
This contract is being Established for a term of 3 years + 1 year + 1 year (31st July 2027 with the option to extend for two further years 31st July 2028 and 31st July 2029)
Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found within Jaggaer Sourcing Portal.
This contract will be awarded based on the evaluation criteria as set out in the RFP document.
How to Apply
UK Shared Business Services Ltd (UK SBS) will be using the Jaggaer eSourcing Portal for this procurement.
To register on the Jaggaer eSourcing portal please use the link beisgroup.ukp.app.jaggaer.com ↗ and follow the instructions to register as a supplier.
If you are already registered on the Jaggaer eSourcing Portal and wish to participate in this procurement, please use the link: beisgroup.ukp.app.jaggaer.com ↗.
Once you are logged into the system you will be able to locate the Procurement you wish to leave a bid on by clicking the ITTs Open to All Suppliers and searching for the ITT reference number: itt_1460 or search using the procurement reference: GSS24061
CPV: Business travel services
The lotProcurement structure
single lot · value publishedLot #1Provision of TAC support globally on the following basis:RenewalPublished value£500,000
Provision of TAC support globally on the following basis:
- Full TAC support for all international travellers as per the technical specification, other than those travelling past the gateway points into Antarctica or Arctic regions.
- Support for UK travellers with limited provision of travel advice, alerting of threats and use of the track service for check-ins following a national critical incident.
- Provision of in-country personnel security support and consultancy service as described in the TAC additional service section.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 8 Mar 2024, 09:28 GMT
- Last source update
- 8 Mar 2024, 09:28 GMT
- Award evaluation window
- 15 Apr 2024 – …
- Authority reference
GSS24061- FTS notice number
2024/S 000-007444- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0446a2Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Procurement Regulations that apply to this opportunity. Responses must be received by the date and time in the tender documentation; responses received outside of the deadline or not sent via the Jaggaer eSourcing portal will not be accepted or considered by the Contracting Authority further for this opportunity, unless a system outage is experienced, to which the Contracting Authority will advise upon accordingly. Interested organisations should ensure that they allow a sufficiency of time, prior to the deadline to allow all sections to be completed in full and any attachments to be uploaded. As a user of the Jaggaer eSourcing Portal you will have access to the Jaggaer messaging service which facilitates all messages sent to you and from you, as well as other messages and updates in relation to any specific tender event. Please note that any and all information secured outside of the messaging service, shall have no Legal Standing, merit or worth and should not be relied upon by any organisation submitting a tender response. Please note it is your organisations responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. The Contracting Authority expressly reserves the right: i. not to award any contract as a result of the procurement process commenced by publication of this notice; and ii. to make whatever changes it may see fit to the content and structure of the procurement; and under no circumstances as part of your organisations participation in this opportunity, will the Contracting Authority be liable for any costs incurred by any organisation as a result. If the Contracting Authority decides to enter into a contract with any successful organisation(s), this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of your organisation in doing so. About UK Shared Business Services UK Shared Business Services Ltd (UKSBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise. Where UKSBS is not named as the Contracting Authority within the documentation, UKSBS will be acting as an agent on behalf of the Contracting Authority. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. For full details of our partner base please review the following link: https://www.uksbs.co.uk/clients/
How it was run
Official notice- Submission deadline
- 15 Apr 2024, 10:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 15 Apr 2024, 11:00 BST
Timeline
8 Mar 2024 → 18 May 2024 · 4 dates- Notice published8 Mar 2024, 09:28 GMT
- Submission deadline15 Apr 2024, 10:00 BST
- Bids opened15 Apr 2024, 11:00 BST
- Contract starts18 May 2024, 00:00 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- UK Shared Business Services LtdProcess contact pointReview bodyReview contact point
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria