Official UK procurement notice
Group Medical Insurance for Country Based Staff (& their Dependants) of the British High Commission in Islamabad and British Deputy High Commission in Karachi, Pakistan
Authority: Foreign, Commonwealth and Development Office (Central government)
What is being bought
Published requirement descriptionThe British High Commission in Islamabad and British Deputy High Commission in Karachi (Pakistan) intends to implement a Group Medical Insurance scheme covering its country based staff members, their spouses and all children. The insurance policy shall provide cover for 1730 lives in BHC Islamabad and 323 lives in BDHC Karachi.
The Contract will be initially for the duration of One (01) year, with an option to extend additional Two (02) extensions of 12 months each, based on satisfactory performance provided by the seleced Insurance Agency and conitued business requirement at the BHC Islamabad and BDHC Karachi. The contract/Insurance policy is to start on 1st December 2025 and shall expire on 30 November 2026 (the initial phase). For coverage details please refer documentation in the tender pack.
- The authority expects to re-tender this requirement around 1 Jun 2028, 23:59 BST.
CPV: Medical insurance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,300,000
- Economic & financial standing
Suppliers/Bidders for this tender should be legally registered in Pakistan with relevant trade and government bodies to operate in Pakistan. Registered businesses should be compliant with various laws and regulations, including taxations, labour laws and other relevant laws/acts.
- Technical & professional ability
Please refer the documentation in the Tender Pack
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 60%
- Commercial: 40%
Published award criteria (2)
- Technical: Technical Weightage of this lot is alloted 60% to technical and 40% to commercial
- Commercial: Technical Weightage of this lot is alloted 60% to technical and 40% to commercial
- Economic & financial standing
Suppliers/Bidders for this tender should be legally registered in Pakistan with relevant trade and government bodies to operate in Pakistan. Registered businesses should be compliant with various laws and regulations, including taxations, labour laws and other relevant laws/acts.
- Technical & professional ability
Please refer the documentation in the Tender Pack
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 Jun 2028
- First published
- 27 May 2025, 11:51 BST
- Last source update
- 7 Jan 2026, 09:37 GMT
- Award evaluation window
- Submission end – 3 Oct 2025
- Authority reference
CPG-12299-2025- FTS notice number
2025/S 000-045465- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0526daFind a Tender- Contract terms summary
The total premium amount payable to the selected Insurance Agency will be paid in advance before starting of the medical policy after signing off the contract.
How it was run
Official notice- Submission deadline
- 4 Sept 2025, 17:00 BST
- Clarification deadline
- 20 Aug 2025, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Your tender must be submitted via the FCDO's e-sourcing portal (fcdo.bravosolution.co.uk/web/login.html ↗) in accordance with the attached ITT Instructions. Tenders submitted by any other means will not be accepted. Please also note the requirement to register and submit commonly used information on the Central Digital Platform as described in the instructions for completing the invitation to tender.
Important information for all Potential Suppliers: In order to participate and gain access to the Invitation To Tender documentation in relation to this procurement, potential suppliers should access the FCDO's e-sourcing portal (link provided above). Once logged in, search for Project Refrence No. 12299. If a potential supplier is not registered on the portal, click the 'Click here to register!' button, and follow the on-screen instructions to complete registration. Please note the portal operates a Two-Factor Authentication (2FA) login process and unregistered suppliers should read the guidance document available on the portal home page.
Registration take approximately 5 minutes and is free or charge.
Timeline
27 May 2025 → 7 Jan 2026 · 11 dates- Planning notice published27 May 2025, 11:51 BST
- Market engagement17 Jun 2025, 23:59 BST
An Early Market engagement is being planned on 17th June 2025. Suitable and interested suppliers are invited to participate in the virtual market engagement session. The prime objective of organising this session is to share our tentative requirements and gain understanding of what can be provided or achieved by the players in the Local Market. A presentation will be shared with suppliers which will include FCDO’s procurement procedures, possible bid evaluation criteria and overall project timelines Interested suppliers should register their interest in participating this event by filling this form
forms.office.com/e/AsmC3CHva1 ↗
A joining link to this virtual market engagement will be shared with suppliers who have completed this form, please ensure your details are shared with us (via the form) by 9th June 2025.
- Next notice expected1 Jul 2025, 23:59 BST
- Tender notice published4 Aug 2025, 08:18 BST
- Clarification questions by20 Aug 2025, 17:00 BST
- Submission deadline4 Sept 2025, 17:00 BST
- Award decision expected by376 days ago3 Oct 2025, 23:59 BST
- Assessment summaries sent324 days ago25 Nov 2025
- Contract starts318 days ago1 Dec 2025
- Standstill ends313 days ago5 Dec 2025, 23:59 GMT
- Latest notice published281 days ago7 Jan 2026, 09:37 GMT
Notice history
9 events · 4 releases on Find a Tender · since 27 May 2025- Preliminary market engagement notice published27 May 2025, 11:51 BSTUK2
- Tender notice published4 Aug 2025, 08:18 BSTUK4
- Status changed to active4 Aug 2025, 08:18 BST
- Procurement method changed4 Aug 2025, 08:18 BST
- Deadline published: 4 Sept 2025, 17:00 BST4 Aug 2025, 08:18 BST
- Contract award notice published25 Nov 2025, 05:19 GMTUK6
- Status changed to complete25 Nov 2025, 05:19 GMT
- Contract signature expected5 Dec 2025, 23:59 GMTscheduled
- Contract details notice published7 Jan 2026, 09:37 GMTUK7
Routine re-releases (4)
- 2025-05: 1 release · 27 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ADAMJEE INSURANCE COMPANY LIMITEDSMEGroup Medical Insurance for Country Based Staff & their Dependents of British High Commission Islamabad & British Deputy High Commission Karachi5 Dec 2025 – 30 Nov 2026 · up to 30 Nov 2028Extensions: The Contract will be initially for the duration of One (01) year, with an option to extend additional Two (02) extensions of 12 months each, based on satisfactory performance provided by the seleced Insurance Agency and conitnued business requirement at the BHC Islamabad and BDHC Karachi. | £354,347 | 25 Nov 2025 | Awarded |
Contracts
Group Medical Insurance for Country Based Staff & their Dependents of British High Commission Islamabad & British Deputy High Commission Karachi · ADAMJEE INSURANCE COMPANY LIMITEDSME
- Signed
- 1 Dec 2025
- Value
- £354,347
- Period
- 1 Dec 2025 – 30 Nov 2026 · up to 30 Nov 2028 with extensions
- Status
- active
- Extensions
- The Contract Period begins on 1 December 2025 and ends on 30 November 2026 (the “Term”). The Authority may elect to extend the term by 1+1 years by providing the Contractor with 10 days’ notice before the end of the Term. Any extensions to the Contract Period shall be mutually agreed between Authority and Contractor and confirmed in writing in accordance with Condition F3 of the Contract.
3 agreed KPIs: Claim Cycle Time and Accuracy · Innovation adaptation and continuous improvements · Customer satisfaction
- Claim Cycle Time and Accuracy, Turnaround time of claims handled and processed (1 week) Claim accuracy where claims are paid correctly without errors, overpayments, or underpayments, for reliability and consistency of claims processing quality
- Innovation adaptation and continuous improvements, Number of official tie-ups with various hospitals within Pakistan (including outside Islamabad and Karachi) for cashless insurance facility Number of tie-ups with various hospitals outside Pakistan Introduction/Promotion of new features or enhancements to BHC & BDHC
- Customer satisfaction, Initiate regular feedback gathering mechanisms from BHC & BDHC to gauge satisfaction level with the services provided. Provide helpful resolutions to BHC & BDHC inquiries and meet service level agreements. Offering periodic refresher sessions to guide BHC staffs about the benefits (4 sessions per year)
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 0 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ADAMJEE INSURANCE COMPANY LTDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender