Greater Manchester Restricted Eligibility Support Service

The Greater Manchester Combined Authority is seeking suitable organisations to deliver a

Greater Manchester Restricted Eligibility Support Service, which will provide person-centred

and joined-up support and advice to people with restricted eligibility in Greater Manchester

who are facing, or at risk of, homelessness. Providers will also be expected to work with

GMCA to facilitate system change, supporting the improvement of mainstream

homelessness provision for people with restricted eligibility and contributing to GMCA’s

policy change priorities. The programme will be procured as two separate–but closely

interconnected– Lots:

• Lot 1: Immigration and Legal Advice. Provider(s) will deliver immigration and other legal

advice and casework to support people with restricted eligibility to regularise their status

and/or gain access to welfare benefits, where possible, in order to prevent and/or support

move-on from homelessness. Provider(s) will work collaboratively in partnership with other

support providers in the Service, to deliver a holistic offer for the client. Through training,

collection and sharing of data, good practice and intelligence, Provider(s) under this Lot will

also facilitate wider system change, to improve the accessibility and effectiveness of public

and voluntary services across Greater Manchester for people with restricted eligibility.

• Lot 2: Practical Support, Advice and Co-production. Provider(s) will deliver an integrated

and flexible support service, alongside Provider(s) in Lot 1, that helps people with restricted

eligibility to overcome practical barriers and gain access to the specialist support they mightneed. This should include a Homelessness Prevention Floating Support service, working in

communities and with other agencies to identify and support people with restricted eligibility

who are at risk of homelessness, as well as accessible support for people in ABEN

accommodation or waiting to enter. Provider(s) under this Lot will also work with people with

lived experience of restricted eligibility to develop and deliver training and advocacy aimed

at wider system and policy change.