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AwardedFind a Tender · award
BuyerThe Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
StatusAwarded
DeadlineNot published
ValueValue not published
Published27 Oct 2023

What is being bought

NSS is required to upgrade the document management and workflow software services for all General Practices in Scotland (and primary care provision in the Scottish Prison Service). The current contract ends 31 March 2024. The current solution Docman 7 is no longer fit for purpose and is an end-of-life product provided by Advanced Health and Care Limited. The Docman 7 product will no longer be supported from January 2026. The upgrade to the Docman 10 product will take an estimated 27 months to migrate all data and implement the new software services in 900 practices. The new Docman 10 services continue to support the existing GP2GP clinical record transfer process. They provide a centralised cloud hosted solution which integrates effectively with current GP IT Clinical Systems. Integrated Electronic Data Transfer [EDT Hub] and SCI Gateway functionality continues to be fully supported in the new upgraded services.

Delivery location

UKM

Categories

IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

A contract has been negotiated with the current supplier for new cloud hosted services, including migration from current locally hosted services. No compliant framework agreement exists.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,161 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer81.5 median · 2.3 average (6 of 8 with a bid count)1 average (6 of 8 with named award suppliers)Not published
Delivery region: UKM5962 median · 6.3 average (330 of 596 with a bid count)1.5 average (371 of 596 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNSS awards this contract under Regulation 33.(1)(b)(ii). No other supplier can provide the required services under the current technical environment for GP IT systems in Scotland.
Rationale classificationsThe works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

031782-2023-NP606321-1

Statusactive
Value£15,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-040f9e
Latest release ID031782-2023
Latest release timestampFri Oct 27 2023 11:12:40 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
27 Oct 2023award, contract031782-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "tag": [
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    "contract"
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  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 1,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-10-27T12:12:40+01:00",
  "ocid": "ocds-h6vhtk-040f9e",
  "buyer": {
    "id": "GB-FTS-91922",
    "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)"
  },
  "links": [
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          "name": "Advanced Health and Care Limited"
        }
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  ],
  "tender": {
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        "hasOptions": false,
        "description": "A contract has been negotiated with the current supplier for new cloud hosted services, including migration from current locally hosted services. No compliant framework agreement exists.",
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        "deliveryLocation": {
          "description": "Scotland"
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        "deliveryAddresses": [
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            "region": "UKM"
          }
        ]
      }
    ],
    "title": "GP IT Document Management",
    "status": "complete",
    "coveredBy": [
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    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NSS is required to upgrade the document management and workflow software services for all General Practices in Scotland  (and primary care provision in the Scottish Prison Service). The current contract ends 31 March 2024. The current solution Docman 7 is no longer fit for purpose and is an end-of-life product provided by Advanced Health and Care Limited. The Docman 7 product will no longer be supported from January 2026. The upgrade to the Docman 10 product will take an estimated 27 months to migrate all data and implement the new software services in 900 practices.\nThe new Docman 10 services continue to support the existing GP2GP clinical record transfer process. They provide a centralised cloud hosted solution which integrates effectively with current GP IT Clinical Systems. Integrated Electronic Data Transfer [EDT Hub] and SCI Gateway functionality continues to be fully supported in the new upgraded services.",
    "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:\nAn economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
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    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "NSS awards this contract under Regulation 33.(1)(b)(ii). No other supplier can provide the required services under the current technical environment for GP IT systems in Scotland.",
    "procurementMethodRationaleClassifications": [
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        "postalCode": "EH12 9EB",
        "countryName": "United Kingdom",
        "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent"
      },
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        "telephone": "+44 7798870171"
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    },
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      "name": "Advanced Health and Care Limited",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "Birmingham",
        "postalCode": "B1 1RF",
        "countryName": "United Kingdom",
        "streetAddress": "The Mailbox, 101 Wharfside Street"
      },
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      "contactPoint": {
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    },
    {
      "id": "GB-FTS-809",
      "name": "Edinburgh Sheriff Court",
      "roles": [
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      ],
      "address": {
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        "streetAddress": "Sheriff Court House, 27 Chambers Street"
      },
      "identifier": {
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  ],
  "language": "en",
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      "awardID": "031782-2023-NP606321-1",
      "dateSigned": "2023-09-29T00:00:00+01:00"
    }
  ],
  "description": "(SC Ref:748133)",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
27 Oct 2023 · 031782-2023 · award, contract
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      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
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      {
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        "id": "5",
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    "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)"
  },
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    },
    "description": "NSS is required to upgrade the document management and workflow software services for all General Practices in Scotland  (and primary care provision in the Scottish Prison Service). The current contract ends 31 March 2024. The current solution Docman 7 is no longer fit for purpose and is an end-of-life product provided by Advanced Health and Care Limited. The Docman 7 product will no longer be supported from January 2026. The upgrade to the Docman 10 product will take an estimated 27 months to migrate all data and implement the new software services in 900 practices.\nThe new Docman 10 services continue to support the existing GP2GP clinical record transfer process. They provide a centralised cloud hosted solution which integrates effectively with current GP IT Clinical Systems. Integrated Electronic Data Transfer [EDT Hub] and SCI Gateway functionality continues to be fully supported in the new upgraded services.",
    "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:\nAn economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "NSS awards this contract under Regulation 33.(1)(b)(ii). No other supplier can provide the required services under the current technical environment for GP IT systems in Scotland.",
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      },
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}