GP IT Document Management

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) (NHS & healthcare)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: Scotland (UKM)

Awarded value£15,000,000published contract · exc. VAT

Awarded 29 Sept 2023no call for competition

Awarded to Advanced Health and Care

What is being bought

Published requirement description

NSS is required to upgrade the document management and workflow software services for all General Practices in Scotland (and primary care provision in the Scottish Prison Service). The current contract ends 31 March 2024. The current solution Docman 7 is no longer fit for purpose and is an end-of-life product provided by Advanced Health and Care Limited. The Docman 7 product will no longer be supported from January 2026. The upgrade to the Docman 10 product will take an estimated 27 months to migrate all data and implement the new software services in 900 practices.

The new Docman 10 services continue to support the existing GP2GP clinical record transfer process. They provide a centralised cloud hosted solution which integrates effectively with current GP IT Clinical Systems. Integrated Electronic Data Transfer [EDT Hub] and SCI Gateway functionality continues to be fully supported in the new upgraded services.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1A contract has been negotiated with the current supplier for new cloud hosted…Awarded

A contract has been negotiated with the current supplier for new cloud hosted services, including migration from current locally hosted services. No compliant framework agreement exists.

Delivery: Scotland · Scotland

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 27 Oct 2023, 12:12 BST
Last source update: 27 Oct 2023, 12:12 BST
Authority reference: NP606321
FTS notice number: 2023/S 000-031782
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: Scotland (UKM)
Official registry OCID: ocds-h6vhtk-040f9e Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: NSS awards this contract under Regulation 33.(1)(b)(ii). No other supplier can provide the required services under the current technical environment for GP IT systems in Scotland.

Review and risk notes

Review procedure: Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: (SC Ref:748133)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £15,000,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 29 Sept 2023

Awarded to	Value	Date	Status
Advanced Health and Care	£15,000,000 †	—	Awarded

Contracts

Contract 031782-2023-NP606321-1 · Advanced Health and Care
Signed
29 Sept 2023
Value
£15,000,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 1 electronic · 1 from abroad	0	—	—

Contracting authority & participating public bodies

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact name, email, phone

Dispute resolution & review bodies

Edinburgh Sheriff CourtReview body EdinburghContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

Advanced Health and Care LimitedAwarded supplier The Mailbox, 101 Wharfside Street, Birmingham, UK, B1 1RFContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.