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Official procurement procedure

GoldSTAR Season Ticket Database

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Transport for Wales Rail Limited (Utility Buyer): "GoldSTAR Season Ticket Database". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTransport for Wales Rail Limited (Utility Buyer)Scope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Transport for Wales Rail Limited (Utility Buyer)
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Transport for Wales Rail Limited (Utility Buyer). These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
19.5Bids / Report
9.1% of reports have one bid
Supplier ConcentrationHigh Concentration
RTSTop vendor: 67% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 41 active published awards; 11 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
RTS1 win£1,660,943
Involve Rail Ltd1 win£225,926
Journeycall Limited1 win£166,400
FirstClass Safety and Control Ltd1 win£154,086
Orbis Environmental Ltd 1 win£90,823
Procedure terms
Contracting AuthorityTransport for Wales Rail Limited (Utility Buyer)
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published4 Aug 2026, 18:24 BST
Last source update4 Aug 2026, 18:24 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06dbc4
What is being bought
Transport for Wales (TfW) intends to award a contract directly to Team Tech for the provision of the GoldSTAR Season Ticket Database, a specialist system used to manage season ticket customer records, products, travel entitlements and associated lifecycle activities across the TfW rail network. The system supports a range of critical operational functions, including customer service, retail operations, business processes and management reporting. The proposed contract will be awarded for an initial term of four years, with options to extend for up to a further two years (1+1 years). GoldSTAR has been identified as a unique and established solution that is fully integrated within TfW's existing ticketing and rail retail environment.The direct award is to ensure continuity of service, maintain interoperability with the wider rail retail ecosystem. It will also mitigate the operational, financial and implementation risks that could arise from migration to an alternative solution, including potential service disruption, loss of functionality and additional transition costs.
What changed
From the official release history
  1. Official notice release published
    4 Aug 2026, 18:24 BST
  2. Official notice release published
    4 Aug 2026, 18:15 BST
  3. Status changed to complete
    4 Aug 2026, 17:37 BST
  4. Official notice release published
    4 Aug 2026, 17:37 BST
  5. Buyer information updated
    4 Aug 2026, 17:37 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    4 Aug 2026, 18:24 BST
  2. Award pending
    4 Aug 2026, 00:00 BST · £727,500
Commercial outcome and competition
Awards
Team Technologies Limited
£727,500 · 4 Aug 2026, 00:00 BST · pending
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Transport for Wales Rail Limited (Utility Buyer)

Contracting authority GB-PPON-PVJP-5451-JYWQ
View buyer profile

  • Transport for Wales Rail Limited (Utility Buyer)
    buyer

    GB-PPON: PVJP-5451-JYWQ
    3 Llys Cadwyn, Pontypridd, UKL15, CF374TH, GB
    procurement.help@tfwrail.wales

  • Team Technologies Limited
    supplier

    GB-PPON: PVYL-8428-JJXQ
    6 Turnpike Road, Newbury, Berkshire, UKJ11, RG14 2NA, GB
    fiona.fletcher@teamtech.co.uk
Award and contract changes
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published