Find a TenderAwarded
Published 19 Aug 2021, 22:45 BST

Official UK procurement notice

Generic Identity Verification Service

Official notice

Authority: Home Office (Central government)·Consortium: 3 public authorities

ServicesRestricted procedure
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£91,000,000exc. VAT · 1 value update
Submissions closed 17 Jan 2022awarded 8 Jun 2022
Awarded to Entrust Corporation

What is being bought

Published requirement description

Personal device based, generic identity verification (GIDV), document verification and facial biometric enrolment, identity capture

  • Recurrence: 48 months

CPV: Application service providers · IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1Provision of a mobile device application and functional service wrapper necessary to…AwardedRenewalPublished value£91,000,000

Provision of a mobile device application and functional service wrapper necessary to capture and verify applicant identities:

  • Scanning or reading documents (passport)
  • Identity capture including facial biometric enrolment
  • Document verification
  • Real-time facial matching
  • Liveness assessment
  • Integration (Home Office application and case working systems)
  • Personal information and data must be secure
  • Continuous improvement
Delivery: UK
Extensions: The contract will be for a period of two years with the option to extend for a further 12 months plus a further 12 months (2+1+1).Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60.00000000000001%Price: 30%Social value: 10%
Published sub-criteria (10)
  • Implementation Planning: 9.8%
  • Technical Solution: 21%
  • Operating the Service: 7.7%
  • Managing Change: 5.6%
  • Ongoing Development: 5.6%
  • Maintaining a quality and performant service: 5.6%
  • Security: 2.6%
  • Exit Management: 2.1%
  • Commercial: 30%
  • Social Value: 10%
Published award criteria (10)
  • Implementation Planning: 9.8
  • Technical Solution: 21
  • Operating the Service: 7.7
  • Managing Change: 5.6
  • Ongoing Development: 5.6
  • Maintaining a quality and performant service: 5.6
  • Security: 2.6
  • Exit Management: 2.1
  • Social Value: 10
  • Commercial: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 48 months
First published
19 Aug 2021, 22:45 BST
Last source update
27 Feb 2023, 11:16 GMT
Authority reference
C21545
FTS notice number
2023/S 000-005657
Classification (CPV)
Application service providersIT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02d719 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Bidders must register for the Home Office e-tendering portal homeoffice.app.jaggaer.com AND register interest by email to gain access to the procurement system

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
17 Jan 2022, 23:59 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Participation fee
document
Bid validity
1800 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Oct 2021 → 27 Feb 2023 · 4 dates
  1. Next notice expected
    28 Oct 2021, 00:00 BST
  2. Submission deadline
    17 Jan 2022, 23:59 GMT
  3. Invitations to tender expected
    7 Feb 2022
  4. Notice published
    27 Feb 2023, 11:16 GMT

Notice history

7 events · 3 releases on Find a Tender · since 21 Dec 2021
  1. Published value updated to £91,000,000
    21 Dec 2021, 22:45 GMT
    was £100,000,000
  2. Status changed to active
    21 Dec 2021, 22:45 GMT
  3. Procurement method changed
    21 Dec 2021, 22:45 GMT
  4. Deadline published: 17 Jan 2022, 23:59 GMT
    21 Dec 2021, 22:45 GMT
  5. Buyer details updated
    21 Dec 2021, 22:45 GMT
  6. Status changed to complete
    27 Feb 2023, 11:16 GMT
  7. Buyer details updated
    27 Feb 2023, 11:16 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £18,300,0001 contract exc. VAT
Bids received 17
Contracts signed 1latest 8 Jun 2022
Awarded toValueDateStatus
Entrust Corporation£18,300,000 †—Awarded

Contracts

  • Generic Identity Verification Service · Entrust Corporation

    Signed
    8 Jun 2022
    Value
    £18,300,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
17bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Home Office

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsPublic order and safety 2 Marsham Street, London, UK, SW1P 4DFContact email

Consortium members and other public bodies

  • Secretary of State for the Home Department (acting through the Home Office )Contracting authorityincluding public order and safetyincluding public order and safety London, UKContact email Published organisation website ↗

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria