Find a TenderAwarded
Published 10 Aug 2021, 17:14 BST

Official UK procurement notice

Gas Maintenance and Repair service to domestic properties

Official notice

Authority: Cassiltoun Housing Association Ltd. (Housing)

ServicesRestricted procedureSME suitable
Awarded value£554,618published contract · exc. VAT
Submissions closed 17 Sept 2021awarded 16 Feb 2022
Awarded to City Technical Services UK Ltd

What is being bought

Published requirement description

Repair, maintenance and servicing of domestic gas-fired heating systems in Castlemilk, Glasgow (approximately 1,00Nr)

  • Recurrence: 2025

CPV: Repair and maintenance services of central heating

The lotProcurement structure

single lot · no lot value published
Lot #1Cassiltoun Housing Association plans to engage a highly experienced and competent…AwardedRenewal

Cassiltoun Housing Association plans to engage a highly experienced and competent contractor to carry out servicing, maintenance and repairs to gas-fired central heating systems at the stock it owns in the Castlemilk area of Glasgow.

This will include

Annual Gas Servicing and safety checks and smoke/heat detector tests in accordance with the specification

Reactive Maintenance in accordance with specification for any combination of Emergency, Urgent, and Routine Repairs, during the contract period

Planned Gas Maintenance in accordance with specification during the contract period - Full/partial heating installations / associated repairs Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Delivery: Scotland · Castlemilk, Glasgow
Extensions: + 2 yearsSecond stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 30%Social value: 25%
Published sub-criteria (4)
  • Proposed approach to delivering high levels of tenant satisfaction for CHA: 25%
  • Proposed approach to achieving and maintaining high standards within the realm of Health and Safety when delivering contract: 20%
  • price: 30%
  • Proposed approach to communication, management and delivery of contract within the social rented sector, including supply chain management: 25%
Published award criteria (4)
  • Proposed approach to communication, management and delivery of contract within the social rented sector, including supply chain management: 25
  • Proposed approach to delivering high levels of tenant satisfaction for CHA: 25
  • Proposed approach to achieving and maintaining high standards within the realm of Health and Safety when delivering contract: 20
  • Price: 30
Conditions of participation2
  • Suitability

    Gas Safe registered, relevant to the requirements of this contract, at both company and operative level;

    Gas Engineers delivering the services must be GasSafe registered and hold the Full Domestic ACS qualification;

    All operatives delivering the services must be UKATA [or equal] asbestos awareness trained;

    Detector installers delivering the services must be certified Aico 'Expert Installer LD2 CPD trained' or equivalent

  • Technical & professional ability

    Gas Safe registered, relevant to the requirements of this contract, at both company and operative level;

    Gas Engineers delivering the services must be GasSafe registered and hold the Full Domestic ACS qualification;

    All operatives delivering the services must be UKATA [or equal] asbestos awareness trained;

    Detector installers delivering the services must be certified Aico 'Expert Installer LD2 CPD trained' or equivalent

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 2025
First published
10 Aug 2021, 17:14 BST
Last source update
17 Feb 2022, 11:25 GMT
FTS notice number
2022/S 000-004507
Classification (CPV)
Repair and maintenance services of central heating
Delivery area
Scotland (UKM82)
Official registry OCID
ocds-h6vhtk-02d31e Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Your company must have an Equal Opportunities Policy which is actively promoted and adhered to

Publisher note: Applicants must be able to certify to having, or committing to secure prior to contract being place, the following: a. Operation of a management database system which includes: access to e-mail facilities; electronic communication with engineers and the Employer; access to the contractor’s database for reviewing property details, job history and job progress in real time; electronic documentation and real time CP12 issue; reports on no-access, repairs progress/ completion in Microsoft excel format; financial/ payment applications in a format to facilitate component accounting; record photographs; reports on no-access, progress/ completion; regular measurement/ reporting of KPIs; and providing reports that meet the requirements of the Social Housing Charter; particularly surrounding emergencies, non-emergencies, appointments and jobs complete right first time; reports on customer satisfaction levels; and an appointments-based repairs system, all in.xlsx or .csv format as agreed with the Employer; b. accreditation for compliance in accordance with ISO 9001&14001 or demonstrate you operate an effective Quality Management system to ensure there is a single, clearly identified local point of contact/ quality controller and that quality is managed effectively; c. accreditation with BS OHSAS 18001 or 45001 or have successfully met the assessment requirements of a construction-related scheme with registered membership of Safety Schemes in Procurement (SSIP) d. a management system to ensure there is a single, clearly identified local point of contact/ quality controller and that quality is managed effectively. e. an Equal Opportunities Policy which is actively promoted and adhered to (SC Ref:683541)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
17 Sept 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Sept 2021 → 1 Apr 2022 · 4 dates
  1. Submission deadline
    17 Sept 2021, 12:00 BST
  2. Invitations to tender expected
    22 Oct 2021, 00:00 BST
  3. Notice published
    17 Feb 2022, 11:25 GMT
  4. Bids must remain valid until
    1 Apr 2022, 23:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    17 Feb 2022, 11:25 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £554,6181 contract exc. VAT
Bids received 21 from SMEs
Contracts signed 1latest 16 Feb 2022
Awarded toValueDateStatus
City Technical Services UK LtdSME£554,618 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic · 2 from abroad1——

Contracting authority & participating public bodies

Cassiltoun Housing Association Ltd.

Contracting authorityHousingHousing AssociationHousing and community amenities Castlemilk Stables, 59 Machrie Road, Glasgow, Scotland, G45 0AZContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff CourtReview body Glasgow

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria