Official UK procurement notice
Future Customer Information System (CIS)
Authority: Transport for Wales Rail Limited (Utility Buyer) (Public body)
What is being bought
Published requirement descriptionFuture Customer Information System (CIS)
CPV: IT services: consulting, software development, Internet and support · Information systems · Passenger information system · Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1Procurement of a Future Customer Information System (CIS)AwardedRenewal
Procurement of a Future Customer Information System (CIS). Please refer to procurement documents for full Scope of Works
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 3 Nov 2023, 16:22 GMT
- Last source update
- 31 Jan 2025, 09:34 GMT
- Award evaluation window
- 9 Feb 2024 – …
- Authority reference
TEN075- FTS notice number
2025/S 000-003209- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0415d1Find a Tender
Publisher note: (WA Ref:147775)
How it was run
Official notice- Submission deadline
- 23 Feb 2024, 16:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 9 Feb 2024, 16:30 GMT
Timeline
9 Feb 2024 → 31 Jan 2025 · 3 dates- Bids opened9 Feb 2024, 16:30 GMT
- Submission deadline23 Feb 2024, 16:00 GMT
- Notice published31 Jan 2025, 09:34 GMT
Notice history
2 events · 3 releases on Find a Tender · since 19 Jan 2024- Deadline moved to 23 Feb 2024, 16:00 GMT19 Jan 2024, 14:32 GMT+14 days · was 9 Feb 2024, 16:00 GMT
- Status changed to complete31 Jan 2025, 09:34 GMT
Published amendments (2 · 2 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit · IV.2.2 | 9 Feb 2024 | 23 Feb 2024 | +14 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 9 Feb 2024 | 23 Feb 2024 | +14 d |
| — | DeadlineTime limit · IV.2.2 | 9 Feb 2024 | 23 Feb 2024 | +14 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 9 Feb 2024 | 23 Feb 2024 | +14 d |
Extension of deadline granted due to Christmas Holidays
Extension of deadline granted due to Christmas Holidays
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Worldline IT Services UK Limited | — | — | Awarded |
Contracts
Contract 003209-2025-1 · Worldline IT Services UK Limited
- Signed
- 25 Nov 2024
- Value
- —
- Status
- active
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- WORLDLINE IT SERVICES UK LIMITEDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria
- Economic and financial selection criteria
- Technical selection criteria