Find a TenderAwardedContract details notice
Published 28 Sept 2026, 13:54 BST

Official UK procurement notice

Friends for Families — UK public procurement notice

Official notice

Authority: Wiltshire Council (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£352,000≈ £117k / year · £440,000 inc. VAT · 2 value updates
Submissions closed 16 Jul 2025awarded 1 Oct 2025
Awarded to Safe Families
Contract term 3 yrsup to 5 yrs with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

Volunteer support for families with children with SNED needs

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1Lot 1AwardedRenewal 3 yrsSMEVCSEPublished value£352,000
Contract period: 1 Oct 2025 — 1 Oct 2028 (3 yrs) · up to 5 yrs with extensionsEligibility: SME eligibleVCSE eligibleDelivery: South West
Value
£352,000 exc. VAT · £440,000 inc. VAT
Extensions
Extension options published
85300000 Social work and related services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published — the tender pack may add more
How bids were scored
Quality: 100%

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
28 Sept 2026, 13:54 BST
Last source update
28 Sept 2026, 13:54 BST
Award evaluation window
Submission end — 6 Sept 2025, 23:59 BST
Authority reference
CS2243
Latest notice
Contract details notice (UK7)
Classification (CPV)
Social work and related services
Delivery area
South West (UKK15)
Official registry OCID
ocds-h6vhtk-04f7df Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
16 Jul 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

7 published dates · Europe/London
  1. Planning notice published
    24 Mar 2025, 12:39 GMT
  2. Market engagement
    11 Apr 2025, 00:59 BST
    Provision of Volunteer Support Programme for Families with Children with SEND Need in Wiltshire Wiltshire Council has a priority to ensure that families living in Wiltshire get the best start in life, this will be managed by offering early support services. Wiltshire Council are seeking a Supplier more…who will offer early volunteer support to families. The Friends for Families service will support children of primary school age who have identified SEND are at risk of suspension or who have been suspended. The child may have behaviours that challenge in the home setting which impact upon their ability to access education. Families identified will be those without an existing Wiltshire Council keyworker, social worker, SEND worker or Family Hub Practitioner. Access to the service will be agreed through the identification of need by schools. Identified children, who meet the criteria will be triaged by the Early Help Hub and forwarded to the supplier. Children, young people and parents/carers will then access the service directly outside of school hours at a convenient time for the families from a volunteer local to the area. This support will take the form of visits and activities with the child. The Supplier will need to provide the service face to face with young people, where possible, but also use other methods of contact and support – e.g. telephone, video calling
  3. Tender notice published
    14 Jun 2025, 11:48 BST
  4. Submission deadline
    16 Jul 2025, 12:00 BST
  5. Award decision expected by389 days ago
    6 Sept 2025, 23:59 BST
  6. Contract starts365 days ago
    1 Oct 2025, 00:00 BST
  7. Latest notice published2 days ago
    28 Sept 2026, 13:54 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1
Awarded value £352,0001 contract exc. VAT
Contracts signed 1latest 1 Oct 2025
Awarded toValueDateStatus
Safe FamiliesSME——Awarded

Contracts

  • CS2343_Friends for Families · Safe FamiliesSME

    Signed
    1 Oct 2025
    Value
    £352,000
    Period
    1 Oct 2025 — 30 Sept 2028 · up to 30 Sept 2030 with extensions
    Status
    active
    Extensions
    2 year optional extension following the 3 year initial term

    No agreed KPIs: KPIs have been set in the contract but they do not need to be published as the contract value is under £5m

Notice history

11 events · 4 releases on Find a Tender · since 24 Mar 2025
  1. Contract details notice published
    28 Sept 2026, 13:54 BSTUK7
  2. Published value updated
    28 Sept 2026, 13:54 BSTwas £352,000
  3. Status changed to complete
    28 Sept 2026, 13:54 BST
  4. Deadline withdrawn
    28 Sept 2026, 13:54 BST
  5. Tender notice published
    18 Jun 2025, 09:59 BSTUK4
  6. Tender notice published
    14 Jun 2025, 11:48 BSTUK4
  7. Published value updated to £352,000
    14 Jun 2025, 11:48 BSTwas £296,000
  8. Status changed to active
    14 Jun 2025, 11:48 BST
  9. Procurement method changed
    14 Jun 2025, 11:48 BST
  10. Deadline published: 16 Jul 2025, 12:00 BST
    14 Jun 2025, 11:48 BST
  11. Preliminary market engagement notice published
    24 Mar 2025, 12:39 GMTUK2
Routine re-releases (4)
  • 2025-03: 1 release · 24 Mar 2025

Contracting authority & participating public bodies

Wiltshire Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDZR-9968-RYYY County Hall, Trowbridge, South West, BA14 8JN +441225716606

Bidders & participating suppliers

1 commercial party on the notice
  • Safe Families Awarded supplierGB-PPON: PYXY-8494-JRDQ Unit 4 Diamond Court, Newcastle Upon Tyne, North East, NE3 3EN

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

  • Conflict of interest declarationtenderConflict of interest declarationNot published

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender