Frequent Callers Management System

Official notice

Authority: South Western Ambulance Service NHS Foundation Trust (Central government)

Below threshold - without competition

Sectors: Software Packages & ERP (48) Delivery: South West (UKK)

Awarded value£19,268published contract · exc. VAT

Awarded 18 Dec 2025no call for competition

Awarded to Iridium Consulting Ltd

What is being bought

Published requirement description

Frequent Callers Management System - maintenance and support

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: South West

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 4 Feb 2026, 10:36 GMT
Last source update: 4 Feb 2026, 10:36 GMT
Authority reference: SWAST-3181-DDaT
FTS notice number: 2026/S 000-009835
Latest notice: Contract details notice (UK7)
Delivery area: South West (UKK)
Official registry OCID: ocds-h6vhtk-064697 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
4 Feb 2026, 10:36 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £19,2681 contract exc. VAT

Contracts signed 1latest 18 Dec 2025

Awarded to	Value	Date	Status
Iridium Consulting LtdSME	£19,268 †	—	Awarded

Contracts

Frequent Callers Management System · Iridium Consulting LtdSME
Signed
18 Dec 2025
Value
£19,268
Period
1 Jan 2026 – 31 Dec 2026
Status
active

Contracting authority & participating public bodies

SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST

Contracting authorityPublic authority - central government GB-NHS: RYF · GB-PPON: PQXD-1311-BRXL Abbey Court, Eagle Way, Sowton Industrial Estate, Exeter, South West, EX2 7HYContact email

Bidders & participating suppliers

1 commercial party on the notice

Iridium Consulting LtdAwarded supplier 2 Alba Court, Exeter, South West, EX1 3QSContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender4 Feb 2026, 10:36 GMT