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Published 21 May 2024, 16:45 BST

Official UK procurement notice

Framework for Home Support Providers for West and North Norfolk

Official notice

Authority: Norfolk County Council (Local council)·Consortium: 2 public authorities

Framework agreement7 lotsServicesOpen procedureSME suitable
Sectors: Health & Social Care (85)Community & Cultural Services (98) Delivery: East of England (UKH16)
Framework ceiling (notional)£56,000,000total for 7 lots · framework ceiling, not attributable revenue
Submissions closed 20 Jun 2024awarded 16 Dec 2024
Lots 7see the lot list below

What is being bought7 lots · detail below

Published requirement description

Nature of SpecificationNorfolk requires home support solutions which enable users of services to maximise their independence and lead a fulfilling lifestyle. Home support is the delivery of an agreed package of care for adults in their own home, who have been assessed as having a social care need because of a physical or mental impairment or illness. The care may be arranged on behalf of the individual and funded through several routes: fully funded care, partially funded care, direct payment, and/or as a self-funded arrangement. There are 7 lots for this ProcurementLot 1 CostalLot 2 Kings LynnLot 3 Fens and BrecksLot 4 Swaffham and DownhamLot 5 North Norfolk 1Lot 6 North Norfolk 2Lot 7 North Norfolk 3See full Specification and Tender Documents

CPV: Health and social work services · Home-help services

How this framework works

From the published notice
Places
up to 1 suppliers · 38 bids on the busiest of 7 lots (38.0 per place) · 6 appointed (full)

Lots and requirements (7)Procurement structure

7 lots · no lot values published · same evaluation weights on every lot
Lot #11. CoastalAwarded

as per the Specification & ITT Documents. Additional information: Different areas may have a different contract start dates

Delivery: East of England · West Norfolk
Variant bids: not allowed
85000000 Health and social work services98513310 Home-help services
Lot #22. Kings LynnAwarded

as per the Specification & ITT Documents. Additional information: Different areas may have a different contract start dates

Delivery: East of England · Kings Lynn
Variant bids: not allowed
85000000 Health and social work services98513310 Home-help services
Lot #33. Fens and BrecksAwarded

as per the specification & ITT documents. Additional information: Different areas may have a different contract start dates

Delivery: East of England
Variant bids: not allowed
85000000 Health and social work services98513310 Home-help services
Lot #44. Swaffham and DownhamAwarded

as per the Specification and ITT documents. Additional information: Different areas may have a different contract start dates

Delivery: East of England
Variant bids: not allowed
85000000 Health and social work services98513310 Home-help services
Lot #55. North Norfolk 1Awarded

as per the specification and ITT documents. Additional information: Different areas may have a different contract start dates

Delivery: East of England
Variant bids: not allowed
85000000 Health and social work services98513310 Home-help services
Lot #66. North Norfolk 2Awarded

as per the Specification and ITT Documents. Additional information: Different areas may have a different contract start dates

Delivery: East of England
Variant bids: not allowed
85000000 Health and social work services98513310 Home-help services
Lot #77. North Norfolk 3Awarded

as per the Specification & ITT Documents. Additional information: Different areas may have a different contract start dates

Delivery: East of England
Variant bids: not allowed
85000000 Health and social work services98513310 Home-help services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 7 lots
Quality: 100%
Published award criteria (2)
  • Quality: 100
  • Price: 0
Conditions of participation3
  • Suitability

    as per the Invitation to Tender Documentation

  • Economic & financial standing

    Selection criteria as stated in the procurement documents

    Minimum: Selection criteria as stated in the procurement documents
  • Technical & professional ability

    Selection criteria as stated in the procurement documents

    Minimum: Selection criteria as stated in the procurement documents
What this means for your bid
  • “Framework for Home Support Providers for West and North Norfolk” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 May 2024, 16:45 BST
Last source update
9 Jan 2025, 10:46 GMT
Award evaluation window
20 Jun 2024 – …
Authority reference
NCCT42880
FTS notice number
2025/S 000-000628
Classification (CPV)
Health and social work servicesHome-help services
Delivery area
East of England (UKH16)
Official registry OCID
ocds-h6vhtk-04696a Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.

Publisher note: Please note the initial estimated total value of the contract in Section V of this notice has not been broken down per lot. It represents the estimated total value of all lots during the duration of the framework.

How it was run

Official notice
Appointment period ends
20 Jun 2024, 14:00 BST
Submission channel
{"written"}
Accepted languages
en
Bids opened
20 Jun 2024, 00:00 BST

Timeline

20 Jun 2024 → 9 Jan 2025 · 3 dates
  1. Bids opened
    20 Jun 2024, 00:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    20 Jun 2024, 14:00 BST
  3. Notice published
    9 Jan 2025, 10:46 GMT

Notice history

2 events · 2 releases on Find a Tender · since 9 Jan 2025
  1. Status changed to complete
    9 Jan 2025, 10:46 GMT
  2. Buyer details updated
    9 Jan 2025, 10:46 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 6admitted to the panel · see the list ↓
Bids received 3832 from SMEs · busiest of 7 lots
Contracts signed 7latest 16 Dec 2024

7 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 6 of these contracts carry the same published figure, £56,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Western PCN - Coastal

    Signed
    16 Dec 2024
    Value
    £5,600,000
    Status
    active

  • Western PCN - Kings Lynn

    Signed
    1 Nov 2024
    Value
    ceiling above
    Status
    active

  • Western PCN - Fens & Brecks

    Signed
    1 Nov 2024
    Value
    ceiling above
    Status
    active

  • Western PCN - Swaffham & Downham

    Signed
    1 Nov 2024
    Value
    ceiling above
    Status
    active

  • Northern PCN - North Norfolk 1

    Signed
    1 Nov 2024
    Value
    ceiling above
    Status
    active

  • Northern PCN - North Norfolk 2

    Signed
    1 Nov 2024
    Value
    ceiling above
    Status
    active

  • Northern PCN - North Norfolk 3

    Signed
    1 Nov 2024
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · 1. Coastal38bids · 38 electronic32——
2 · 2. Kings Lynn38bids · 38 electronic32——
3 · 3. Fens and Brecks38bids · 38 electronic32——
4 · 4. Swaffham and Downham38bids · 38 electronic32——
5 · 5. North Norfolk 138bids · 38 electronic32——
6 · 6. North Norfolk 238bids · 38 electronic32——
7 · 7. North Norfolk 338bids · 38 electronic32——

Contracting authority & participating public bodies

2 public bodies on the notice

Norfolk County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall Martineau Lane Norwich , NR1 1DH, East of EnglandContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • NP Law - Norfolk NorwichMediation body Norfolk
  • Norfolk County Council - Head of Sourcing NorwichReview body Norwich

Framework contractors & participating bidders

8 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.