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Published 18 Sept 2025, 11:15 BST

Official UK procurement notice

Framework Agreement for Taxi and Private Hire Provision

Official notice

Authority: North Lanarkshire Council (Local council)

Framework agreement2 lotsServicesOpen procedureSME suitableMax 2 lots per supplier

Sectors: Transport & Passenger Services (60) Delivery: Scotland (UKM84)

Framework ceiling (notional)£4,000,000total for 2 lots · framework ceiling, not attributable revenue

Submissions closed 27 Feb 2026awarded 17 Jun 2026

Lots 2max 2 won per supplier

What is being bought2 lots · detail below

Published requirement description

North Lanarkshire Council (the “Council”) requires the provision of passenger transport services to supplement its existing arrangements managed by Strathclyde Passenger Transport (SPT) for school pupil transport (drop-offs and pickups before and after the school day), and transport for pupils with Additional Support Needs (ASN).

To meet this need, the council intends to establish a multi-lot, multi-supplier framework agreement for taxi and private hire services that shall support a range of transport requirements, including (but not limited to) services for Integrated Day Services, wider social care provision, housing, education, corporate and elected members for staff-related travel.

Further information on the Lots, including applied Sub-Lots is detailed below.

Full information on the Details of Requirements to be applied within the framework agreement are detailed in ITT Annex 1 available via PCS-Tender.

This procurement procedure is a replacement to the one referenced NLC-CPT-25-076 that was abandoned in December 2025. Tenderers are therefore required to submit a new Tender in accordance with the conditions stated within this procurement procedure as previously submitted tenders will not be considered.

Recurrence: The framework agreement will be awarded for a maximum total period of 48 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

CPV: Hire of passenger cars with driver · Hire of passenger transport vehicles with driver · Non-scheduled passenger transport · Road transport services · Taxi services

How this framework works

From the published notice

Places: up to 18 suppliers · 10 bids on the busiest of 2 lots (0.6 per place) · 4 appointed

Lots and requirements (2)Procurement structure

2 lots · no lot values published · win at most 2 of them · same evaluation weights on every lot

Lot #1Integrated Day Support (IDS) Transport ServicesCancelledRenewal

In addition to Description detailed above in this Contract Notice, Lot 1 – Integrated Day Support (IDS) Transport Services shall be used to facilitate the transport of Service Users from defined pick up points to the Councils older adult day service centres.

Lot 1 of the framework agreement is further broken down across five (5) Sub-Lots as detailed below:

Lot 1A – IDS Transport Services – Airdrie Locality

Lot 1B – IDS Transport Services – Bellshill and Motherwell Locality

Lot 1C – IDS Transport Services – Coatbridge Locality

Lot 1D – IDS Transport Services – Cumbernauld Locality

Lot 1E – IDS Transport Services – Wishaw Locality

Tenderers are free to bid for all five (5) Sub-Lots however may only be appointed to a maximum of two (2) Sub-Lots.

Lot 1 shall operate via the appointment of a single Contractor to each of the six Sub-Lots.

Full information on the Details of Requirements, Lot approach etc. for Lot 1 of the framework agreement is detailed in the tender pack, response envelopes etc. located in PCS-Tender.

Delivery: Scotland · North Lanarkshire

Extensions: The framework agreement will be awarded for a maximum total period of 48 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.Variant bids: not allowed

60100000 Road transport services 60120000 Taxi services 60140000 Non-scheduled passenger transport 60170000 Hire of passenger transport vehicles with driver 60171000 Hire of passenger cars with driver

Lot #2Ad-hoc Taxi and Private Hire ProvisionCancelledRenewal

Lot 2 – Ad-hoc Taxi and Private Hire Provision of the Framework Agreement shall be used to facilitate transport of service users in areas including (but not limited to) social care provision, education pupils and staff, housing / homelessness, elected members, Council personnel etc.

Lot 2 of the arrangement is further broken down across three (3) Sub-Lots as detailed below:

Lot 2A – Ad-hoc Taxi and Private Hire – Northern Zone

Lot 2B – Ad-hoc Taxi and Private Hire – Central Zone

Lot 2C – Ad-hoc Taxi and Private Hire – Southern Zone

Tenderers are free to bid for all three (3) Sub-Lots and con be appointed to a maximum of two (2) Sub-lots..

Lot 2 shall operate via the appointment of no more than four (4) Contractors to each of the three Sub-Lots.

Full information on the Details of Requirements, Lot approach etc. for Lot 2 of the framework agreement is detailed in the tender pack, response envelopes etc.

Delivery: Scotland

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 2 lots

Quality: 97%Environmental: 3%

Published sub-criteria (10)

Service Delivery Approach: 20%
Accessibility and Inclusion: 20%
Booking and Communication Systems: 20%
Protection and Safeguarding: 10%
Training: 10%
Contingency Planning: 10%
Fair Work First: 3%
Community Benefits (CB) Methodology: 2%
Sub-Lot Specific CB Menu: 2%
Carbon Reduction / Net Zero: 3%

Published award criteria (11)

Service Delivery Approach: 20
Accessibility and Inclusion: 20
Booking and Communication Systems: 20
Protection and Safeguarding: 10
Training: 10
Contingency Planning: 10
Carbon Reduction / Net Zero: 3
Fair Work First: 3
Community Benefits (CB) Methodology: 2
Sub-Lot Specific CB Menu: 2
Price: 0

Conditions of participation1

Technical & professional ability
Tenderers are required to hold an appropriate “Booking Office License” (or suitable / acceptable equivalent). It is for the Council solely to consider what is and isn’t a suitable / acceptable equivalent licence and the Councils decision shall be final.
All Services to be delivered under the framework agreement for both Lots 1 and 2 shall be delivered in strict accordance with the Councils Taxi and Private Hire licensing and specification conditions

What this means for your bid

“Framework Agreement for Taxi and Private Hire Provision” is a framework: the contest is a place on its panel, up to 18 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Yes · The framework agreement will be awarded for a maximum total period of 48 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.
First published: 18 Sept 2025, 11:15 BST
Last source update: 7 Jul 2026, 09:00 BST
Award evaluation window: 27 Feb 2026 – …
Authority reference: NLC-CPT-25-131
FTS notice number: 2026/S 000-063411
Classification (CPV): Hire of passenger cars with driverHire of passenger transport vehicles with driverNon-scheduled passenger transportRoad transport servicesTaxi services
Delivery area: Scotland (UKM84)
Official registry OCID: ocds-h6vhtk-059cea Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic ordering · electronic payment
Performance terms: Further information on contract performance conditions is located within Annex 7 of the ITT document within the PCS-Tender System.

Review and risk notes

Review procedure: An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Cours or the Court of Session.

Publisher note: This Framework Agreement was split in to two Lots as advised above. Furthermore, the two Lots advised were further broken down in to Sub-Lots as advised below: Lot 1A – IDS Transport Services – Airdrie Locality (125k) - Airdrie Taxis Lot 1B – IDS Transport Services – Bellshill and Motherwell Locality (325k) - No Award Made Lot 1C – IDS Transport Services – Coatbridge Locality (200k) - Airdrie Taxis Lot 1D – IDS Transport Services – Cumbernauld Locality ( 350k) - Central Cab Lot 1E – IDS Transport Services – Wishaw Locality (300k) - United Maxis Lot 2A – Ad-hoc Taxi and Private Hire – Northern Zone (900k) - Central Cab and Penny Cars Lot 2B – Ad-hoc Taxi and Private Hire – Central Zone (900k) - Airdrie Taxis and Penny Cars Lot 2C – Ad-hoc Taxi and Private Hire – Southern Zone (900k) - United Maxis (SC Ref:836611)

How it was run

Official notice

Run through: Public Contracts Scotland · Who buys & how to bid on PCS

Supplier login requiredLanguage: EN

Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Appointment period ends: 27 Feb 2026, 12:00 GMT
Submission channel: {"electronicSubmission"}
Accepted languages: en
Bid validity: 150 days from the deadline
Bids opened: 27 Feb 2026, 12:00 GMT

Detailed submission instructions & authority contactsFrom official release

www.publictendersscotland.publiccontractsscotland.gov.uk ↗

Timeline

24 Oct 2025 → 7 Jul 2026 · 4 dates

Next notice expected362 days ago
24 Oct 2025, 00:00 BST
Admission / appointment period ends236 days ago · period end, not a bid countdown
27 Feb 2026, 12:00 GMT
Bids opened236 days ago
27 Feb 2026, 12:00 GMT
Notice published106 days ago
7 Jul 2026, 09:00 BST

Notice history

7 events · 5 releases on Find a Tender · since 30 Oct 2025

Status changed to active
30 Oct 2025, 15:25 GMT
Procurement method changed
30 Oct 2025, 15:25 GMT
Deadline published: 3 Dec 2025, 12:00 GMT
30 Oct 2025, 15:25 GMT
Status changed to cancelled
19 Dec 2025, 09:24 GMT
Status changed to active
22 Jan 2026, 12:11 GMT
Deadline moved to 27 Feb 2026, 12:00 GMT
22 Jan 2026, 12:11 GMT
+86 days · was 3 Dec 2025, 12:00 GMT
Status changed to complete
7 Jul 2026, 09:00 BST

Routine re-releases (5)

2025-10: 1 release · 30 Oct 2025
2025-09: 1 release · 18 Sept 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 4admitted to the panel · see the list ↓

Bids received 1010 from SMEs · busiest of 2 lots

Contracts signed 2latest 17 Jun 2026

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Integrated Day Support (IDS) Transport Services
Signed
17 Jun 2026
Value
£975,000
Status
active
Ad-hoc Taxi and Private Hire Provision
Signed
17 Jun 2026
Value
£2,700,000
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Integrated Day Support (IDS) Transport Services	7bids · 7 electronic · 7 from abroad	7	—	—
2 · Ad-hoc Taxi and Private Hire Provision	10bids · 10 electronic · 10 from abroad	10	—	—

Contracting authority & participating public bodies

North Lanarkshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Centre, Windmillhill Street, Motherwell, Scotland, ML1 1ABContact email Published organisation website ↗

Dispute resolution & review bodies

Scottish CourtsReview body Edinburgh

Framework contractors & participating bidders

4 commercial parties on the notice

Airdrie TaxisFramework contractor 28b Hallcraig Street, Airdrie, Airdrie, Scotland, ML6 6AH
Central Cab CompanyFramework contractor Town Centre South, Cumbernauld, Cumbernauld, Scotland, G67 1EW
Lanarkshire Private Hire Ltd (t/a Penny Cars)Framework contractor Woodhall Street, Chapellhall, Scotland, ML6 8RR
Unitedmaxis Taxis Wishaw LtdFramework contractor 6b Netherdale road, Netherton, Wishaw, Scotland, ML2 0ER

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria
Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria