Find a TenderAwardedContract details notice
Published 6 Mar 2025, 12:46 GMT

Official UK procurement notice

Framework Agreement for Car Hire Services for the Foreign, Commonwealth and Development Offices in India

Official notice

Authority: Foreign, Commonwealth and Development Office (Central government)

Framework agreementServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Transport & Passenger Services (60) Delivery listed: India (IN)
Framework ceiling (notional)£350,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 9 Jul 2025awarded 7 Nov 2025
Awarded to AUTORIDERS INTERNATIONAL LIMITED +3 more
Framework period 2 yrsends 31 Aug 2027 · up to 31 Aug 2029 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

The objective of this tender is to empanel competent supplier(s) and have Framework agreements for providing Car Hire Services to FCDO and 1HMG partners in India. Staff members of British High Commission, British Deputy High Commissions, visiting officials from the UK and Staff will be the potential service recipients of these Framework Agreements.

The contractors are expected to provide 24x7 support and should have the capacity to meet additional requirements (on request, as detailed in the SOSR) throughout the contract performance period. The Framework Agreements will be with multiple suppliers without having the need of run individual RFQs. The contract shall be valid initially for a period of 2 years starting from 1 December 2025, with a provision for an extension of 2 more years, subject to satisfactory performance by selected supplier(s) and continued business requirement at FCDO.

  • The authority expects to re-tender this requirement around 1 Jul 2027, 23:59 BST.

CPV: Hire of passenger cars with driver

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Places
up to 7 suppliers · 8 bids received (1.1 per place) · 4 appointed
Framework period
2 yrs · up to 4 yrs from 1 Sept 2025
Buyer regions
IN
Who may buy through it

Other FCDO Department (1HMG)

Published description of the framework

Successful service provider will work within a Framework Agreement. As and when a downstream work is required, a detailed Terms of Reference for that specific assignment will be sent to all Contractors/suppliers listed in the framework. Selection of a supplier will be based on mini competition among framework suppliers. Also, any travel cost within £3K will be direct award with suitable framework supplier and any travel above £3K will be award basis on mini competition within contracted suppliers. The Framework will also allow for Direct Award based on urgency or other defined needs based on rates provided in the Schedule of Prices agreed with the supplier in the framework agreement.

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£350,000
Contract period: 1 Sept 2025 – 31 Aug 2027 (2 yrs) · up to 31 Aug 2029 with extensionsValue: £350,000 exc. VAT · £350,000 inc. VAT
Delivery listed: India (IN)Eligibility: SME eligibleVCSE eligible
Extensions: We will take revised quotes from the selected suppliers after 2 years for the the services to assess the market trend and to achieve VFM.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Ability to operate in India and adhere to Insurances proposed in tender.

  • Technical & professional ability

    Ability to operate in India

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical Evaluation 60%: 60%
  • Commercial 40%: 40%
Published award criteria (2)
  • Technical Evaluation 60%: Technical Evaluation 60% & Commercial 40%
  • Commercial 40%: Technical Evaluation 60% & Commercial 40%
Conditions of participation2
  • Economic & financial standing

    Ability to operate in India and adhere to Insurances proposed in tender.

  • Technical & professional ability

    Ability to operate in India

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Framework Agreement for Car Hire Services for the Foreign,…” is a framework: the contest is a place on its panel, up to 7 suppliers, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Other FCDO Department (1HMG)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Jul 2027
First published
6 Mar 2025, 12:46 GMT
Last source update
5 Dec 2025, 11:40 GMT
Award evaluation window
Submission end – 20 Aug 2025
Authority reference
CPG-12148-2025
FTS notice number
2025/S 000-031508
Latest notice
Contract details notice (UK7)
Classification (CPV)
Hire of passenger cars with driver
Delivery area in notice
India (IN)
Official registry OCID
ocds-h6vhtk-04ea15 Find a Tender
Contract terms summary

PAYMENT TERMS

Payment will made monthly against valid invoices. Authority ensures payment to contractor within 30 days of receipt of invoice and other relevant document (if required). All payments will be electronically transferred to bank account against the services delivered or via Global Procurement card (GPC) Card.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
9 Jul 2025, 17:00 BST
Clarification deadline
24 Jun 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

fcdo.bravosolution.co.uk/web/login.html ↗

Tenders submitted by any other means will not be accepted. Please also note the requirement to register and submit commonly used information on the Central Digital Platform as described in the instructions for completing the invitation to tender.

Important information for all Potential Suppliers: In order to participate and gain access to the Invitation To Tender documentation in relation to this procurement, potential suppliers should access the FCDO's e-sourcing portal (link provided above). Once logged in, search for Project Refrence No. 12148. If a potential supplier is not registered on the portal, click the 'Click here to register!' button, and follow the on-screen instructions to complete registration. Please note the portal operates a Two-Factor Authentication (2FA) login process and unregistered suppliers should read the guidance document available on the portal home page.

Registration take approximately 5 minutes and is free or charge.

Timeline

6 Mar 2025 → 5 Dec 2025 · 10 dates
  1. Planning notice published
    6 Mar 2025, 12:46 GMT
  2. Market engagement
    21 Mar 2025, 23:59 GMT

    The objective of this tender is to empanel competent suppliers to provide Car Hire Services to FCDO in India. The contractor to ensure that their Firms should be duly incorporated under the law of India to provide vehicle transportation services. Staff members in British High Commission, British Deputy High Commission, Visiting Officials from the UK and non-Staff will be the potential service recipients of this Corporate Agreement.

    The contracted company is expected to own their vehicles and not to have them franchised or rented through third parties.

    The contractor will also be expected to provide to 24x7 support and should have the capacity to meet additional requirements on request as detailed, in the SOSR, throughout the contract performance period.

    A pre-engagement session shall be conducted on 25th March 2025.

  3. Tender notice published
    11 Jun 2025, 12:29 BST
  4. Clarification questions by
    24 Jun 2025, 17:00 BST
  5. Admission / appointment period endsperiod end, not a bid countdown
    9 Jul 2025, 17:00 BST
  6. Award decision expected by
    20 Aug 2025, 23:59 BST
  7. Contract starts
    1 Sept 2025, 00:00 BST
  8. Assessment summaries sent348 days ago
    7 Nov 2025
  9. Standstill ends336 days ago
    18 Nov 2025, 23:59 GMT
  10. Latest notice published320 days ago
    5 Dec 2025, 11:40 GMT

Notice history

10 events · 4 releases on Find a Tender · since 6 Mar 2025
  1. Preliminary market engagement notice published
    6 Mar 2025, 12:46 GMT
    UK2
  2. Tender notice published
    11 Jun 2025, 12:29 BST
    UK4
  3. Published value updated to £350,000
    11 Jun 2025, 12:29 BST
    was £246,000
  4. Status changed to active
    11 Jun 2025, 12:29 BST
  5. Procurement method changed
    11 Jun 2025, 12:29 BST
  6. Deadline published: 9 Jul 2025, 17:00 BST
    11 Jun 2025, 12:29 BST
  7. Contract award notice published
    7 Nov 2025, 13:44 GMT
    UK6
  8. Status changed to complete
    7 Nov 2025, 13:44 GMT
  9. Contract signature expected
    26 Nov 2025, 23:59 GMT
    scheduled
  10. Contract details notice published
    5 Dec 2025, 11:40 GMT
    UK7
Routine re-releases (4)
  • 2025-03: 1 release · 6 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 41 award · see the list ↓
Bids received 8
Contracts signed 1latest 28 Nov 2025
Awarded toValueDateStatus
AUTORIDERS INTERNATIONAL LIMITED, AVIS INDIA MOBILITY SOLUTIONS PRIVATE LIMITED, FAB CARS PRIVATE LIMITED, K.T.C. (INDIA) LIMITEDFramework Agreement for Car Hire Services for the Foreign, Commonwealth and Development Office in India1 Dec 2025 – 30 Nov 2027 · up to 30 Nov 2029Extensions: The contract will come effective from 01st December 2025 and will be valid for 2 years with a provision of extension for further 2 years, subject to satisfaction performance by the selected suppliers and continued business requirement at the British High Commission in New Delhi and Deputy British High Commission in India.£350,0007 Nov 2025Awarded

Contracts

  • Framework Agreement for Car Hire Services for the Foreign, Commonwealth and Development Office in India · AUTORIDERS INTERNATIONAL LIMITED, AVIS INDIA MOBILITY SOLUTIONS PRIVATE LIMITED, FAB CARS PRIVATE LIMITED, K.T.C. (INDIA) LIMITED

    Signed
    28 Nov 2025
    Value
    £350,000
    Period
    1 Dec 2025 – 30 Nov 2027 · up to 30 Nov 2029 with extensions
    Status
    active
    Extensions
    The contract will come effective from 01st December 2025 and will be valid for 2 years with a provision of extension for further 2 years, subject to satisfaction performance by the selected suppliers and continued business requirement at the British High Commission in New Delhi and Deputy British High Commissions in India.
    4 agreed KPIs: Compliance · Cost · Quality …
    • Compliance, Submission of accurate and detailed quarterly invoices within 10 days of the following month. Compliance to FCDO's Health and Safety policy
    • Cost, New (unspecified) services is competitively priced and agreed with FCDO
    • Quality, No instances of failure to Provide vehicles clean and litter-free
    • Service Response Times, Time taken to complete the particular Request Direct access to service provider senior contact in event of issue escalation; meets on a regular basis (no less than once a quarter) Response to a call out instruction as per below priority (P-1, P-2, P-3 & P-4) of share by FCDO and within SLA specified time period Implementation of any agreed action points arising from discussion to be executed against agreed timelines

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8final-stage tenders00—

Contracting authority & participating public bodies

Foreign, Commonwealth and Development Office

Contracting authorityPublic authority - central government GB-PPON: PXRR-8771-PHVX King Charles Street, London, London, SW1A 2AHContact name, email, phone

Framework contractors & participating bidders

4 commercial parties on the notice
  • AUTORIDERS INTERNATIONAL LIMITEDFramework contractorGB-PPON: PXLX-8844-ZBCV 4A Vikas Center, S.V. Road, Santacruz West, Mumbai, Maharashtra, Mumbai, IN, 400054, INContact email
  • AVIS INDIA MOBILITY SOLUTIONS PRIVATE LIMITEDFramework contractorGB-PPON: PWXM-8694-XRDT AVIS House, 92, Sector – 44, Gurugram, Haryana 122002, Gurugram, IN, 122002, INContact email
  • FAB CARS PRIVATE LIMITEDFramework contractorGB-PPON: PZZL-6389-YJBX 305, Akash Darshan CHS, CST Road, Kalina, Santacruz East, Mumbai, Mumbai, IN, 400098, INContact email
  • K.T.C. (INDIA) LIMITEDFramework contractorGB-PPON: PMXM-1368-LQZW RZ-A/96, Road No. 6, Street No. 9, New Delhi - 110037, New Delhi, IN, 110037, INContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure