FOI Customer Relationship Management System

{
  "id": "018873-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-05-02T15:55:08+01:00",
  "ocid": "ocds-h6vhtk-050c8d",
  "buyer": {
    "id": "GB-COH-07141122",
    "name": "DFT OPERATOR LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "48445000",
              "scheme": "CPV",
              "description": "Customer Relation Management software package"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-146523",
          "name": "Digital Interactive Limited"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "goods"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-050c8d",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "FOI Customer Relationship Management System",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Provision of Infreemation, a dedicated cloud-based CRM solution specifically designed for managing and automating Freedom of Information (FOI) requests.",
    "procurementMethodDetails": "Below threshold - unknown"
  },
  "parties": [
    {
      "id": "GB-COH-07141122",
      "name": "DFT OPERATOR LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8SW",
        "countryName": "United Kingdom",
        "streetAddress": "Waterloo General Office 2nd Floor"
      },
      "details": {
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          }
        ]
      },
      "identifier": {
        "id": "07141122",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@dftoperator.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PXPM-5448-GHBZ",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-FTS-146523",
      "name": "Digital Interactive Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "N1 7GU",
        "countryName": "United Kingdom",
        "streetAddress": "20-22 Wenlock Road"
      },
      "details": {
        "vcse": false,
        "scale": "sme"
      },
      "contactPoint": {
        "email": "support@digital-interactive.com"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "value": {
        "amount": 43000,
        "currency": "GBP",
        "amountGross": 51600
      },
      "period": {
        "endDate": "2028-04-30T23:59:59+01:00",
        "startDate": "2025-05-01T00:00:00+01:00",
        "maxExtentDate": "2029-04-30T23:59:59+01:00"
      },
      "status": "active",
      "awardID": "1",
      "renewal": {
        "description": "Option to extend for up to 12 months."
      },
      "documents": [
        {
          "id": "018873-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/018873-2025",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2025-05-02T15:55:08+01:00"
        }
      ],
      "dateSigned": "2025-04-25T00:00:00+01:00",
      "hasRenewal": true,
      "aboveThreshold": false
    }
  ],
  "initiationType": "tender"
}