Find a TenderAwarded
Published 11 Oct 2023, 15:18 BST

Official UK procurement notice

Flexible Framework for the Provision of Supported Living and Community Based Support Services for Adults with Social Care Needs

Official notice

Authority: Renfrewshire Council (Local council)

Framework agreementServicesOpen procedure
Framework ceiling (notional)£210,000,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 29 Jul 2024awarded 8 Nov 2024
Next notice expected 11 Dec 2023

What is being bought

Published requirement description

Renfrewshire Council (the Council) is seeking to establish a multi–Provider Flexible Framework Agreement (Flexible Framework) for the Provision of Supported Living and Community Based Support Services for Adults with Social Care Needs. The Services will be for Adults with support needs relating to Mental Health, Learning Disabilities, Autism, Physical Disabilities, complex needs or other care and support inclusive of personal care, housing support, non-personal care, emotional and practical support. There may be the occasional requirement for a Service to be arranged for a child. The Council will utilise the Flexible Framework for SDS Option 2 & Option 3.

It is anticipated that the Flexible Framework will be for 4 years with the option to extend for up to 12 months on 3 occasions, subject to satisfactory operation and performance. It is anticipated that the Flexible Framework will start on the 1st November 2024 and will expire on the 31st October 2028. Should all extension options be taken, the end date will be the 31st October 2031. In the event that the Flexible Framework does not start on 1st November 2024, the Flexible Framework will start on the Commencement Date as stated in the Letter of Acceptance. The length of any Individual Service Contract (ISC) made under this Flexible Framework will be stated in the relevant ISC. Please note an ISC may expire after the Flexible Framework End Date.

Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework; there is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework.

A flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework.

CPV: Health and social work services · Other community, social and personal services · Social work and related services · Social work services

How this framework works

From the published notice
Bids received
33 bids received · 23 suppliers appointed

The lotProcurement structure

single lot · no lot value published
Lot #1The Tender Procedure shall be conducted in accordance with an above Government…

The Tender Procedure shall be conducted in accordance with an above Government Procurement Agreement (GPA) Threshold as an Open procedure relating to Services under Schedule 3 – Social and Other Specific Services of the Public Contracts (Scotland) Regulations 2015.

The Council is seeking to establish a multi–Provider Flexible Framework Agreement (Flexible Framework).

The scope of the Flexible Framework falls within the ‘Social and Other Specific Services’ category and is subject to the procurement regimes set out in section 7, Social and Other Specific Services, both of the Public Contracts (Scotland) Regulations 2015. As such, a flexible approach has been designed which will allow New Entrants to apply to be on the Flexible Framework.

The Council will call off from the Flexible Framework and invites responses to the Invitation to Tender (ITT) for a place on this Flexible Framework from suitably qualified Providers. Tenderers should note there is no guaranteed level of spend for any ISC awarded under the Flexible Framework; there is also no guarantee of payment being made to a Provider solely by appointment to the Flexible Framework. Additional information: Prospective providers must meet the selection criteria as detailed in this Contract Notice and also meet the required technical criteria as detailed in the Tender Documents.

Delivery: Scotland · Renfrewshire Council Area

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Tender responses will be evaluated in line with the Award Criteria detailed in the Invitation to Tender.

The Quality/Price split is 70% Quality and 30% Price.

Conditions of participation1
  • Technical & professional ability

    Provider’s must be registered with the Care Inspectorate to deliver both a Housing Support Service and a Support Service - Care at Home for the Service they are tendering to be on the Flexible Framework. Providers’ will also be required to have a minimum grade of 4 for the Care and Support/ How well do we support peoples wellbeing theme in their last inspection and minimum grades of 3 in all other themes. Any Provider who does not meet this requirement prior to award of the Flexible Framework will not be eligible to join and may participate in a future reopening of the Flexible Framework once these requirements have been met.

    Staff delivering the Service must be SSSC registered.

    Staff must be PVG checked.

Staff
Names and qualifications of delivery staff must be submitted
Shortlisting
Tenderers must be registered with the Care Inspectorate to deliver both a Housing Support Service and a Support Service - Care at Home for the Service. Tenderers’ will also be required to have a minimum grade of 4 for the Care and Support/ How well do we support peoples wellbeing theme in their last inspection and minimum grades of 3 in all other themes. Tenderers must be IASME Cyber Essentials Plus certified or, be working towards certification. Tenderers must achieve IASME Cyber Essentials Plus certification and provide evidence to the Council within 12 months of commencement of the Flexible Framework. Any Tenderer who does not have certification at point of award will enter a Probationary Period on the Flexible Framework. The minimum insurances required to obtain a place on the Flexible Framework are detailed in Section V1.3 of this Contract Notice. Tenderers will be required to have a minimum Dun and Bradstreet Failure Score of 20 or provide 2 years of audited accounts.
What this means for your bid
  • “Flexible Framework for the Provision of Supported Living and Community…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
11 Oct 2023, 15:18 BST
Last source update
4 Feb 2025, 14:13 GMT
Authority reference
RC-CPU-23-210
FTS notice number
2025/S 000-003658
Classification (CPV)
Health and social work servicesOther community, social and personal servicesSocial work and related servicesSocial work services
Delivery area
Scotland (UKM83)
Official registry OCID
ocds-h6vhtk-040b20 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Providers must meet and uphold all the required criteria listed for the duration of the Flexible Framework and Individual Service Contracts called off from the Flexible Framework.

Review and risk notes
Review procedure

An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446) (as amended) may bring proceedings in the Sheriff Court or Court of Session.

Publisher note: The minimum insurance requirements that all Tenderers will be required to evidence as part of the tender process to obtain a place on the Flexible Framework are detailed below. Where a Tenderer does not currently hold this level of cover they may confirm in the SPD (Scotland) that the required insurance cover shall be put in place prior to the award of the Flexible Framework. Evidence will be required to be provided to the Council prior to the award of the Flexible Framework. If this is not achieved, the Tenderer will not be eligible to be awarded a place on the Flexible Framework. Employer’s liability insurance cover in respect of the Employers’ Liability (Compulsory Insurance) Regulations 1998 in accordance with any legal requirement from time to time in force, to a minimum indemnity limit of at least 10,000,000GBP each and every claim; Public Liability Insurance shall not be less than 10,000,000GBP in respect of each and every claim; Professional Indemnity insurance shall not be less than 2,000,000GBP in respect of any one incident; For Medical Malpractice, Insurance cover will not be less than 10,000,000GBP in the aggregate OR evidence of a care and treatment extension within the public liability policy, for no less than 10,000,000GBP; Motor vehicle Insurance, if vehicles are used at all for this Contract and any related ISC (i.e. for attending council premises for supplier performance monitoring meetings), Statutory Third Party insurance; please provide evidence by way of a valid Motor Vehicle (MV) certificate in the company name; OR where there is no company fleet and employees use their own vehicles instead, a letter signed by a person of appropriate authority confirming that the provider has ongoing arrangements in place to ensure that employees' vehicles are appropriately insured and maintained for business purposes. Technical Experience Providers must provide 2 examples of previous experience in delivering similar services which must include evidence of registration with the Care Inspectorate to deliver both a Housing Support Service and a Support Service - Care at Home. Providers’ will also be required to have a minimum grade of 4 for the Care and Support/ How well do we support peoples wellbeing theme in their last inspection and minimum grades of 3 in all other themes. Quality management policy required. Providers must have a Health and Safety Policy which includes risk assessments. (SC Ref:783040)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
29 Jul 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Dec 2023 → 4 Feb 2025 · 3 dates
  1. Next notice expected
    11 Dec 2023
  2. Admission / appointment period endsperiod end, not a bid countdown
    29 Jul 2024, 12:00 BST
  3. Notice published
    4 Feb 2025, 14:13 GMT

Notice history

5 events · 3 releases on Find a Tender · since 28 Jun 2024
  1. Published value published: £210,000,000
    28 Jun 2024, 15:06 BST
  2. Status changed to active
    28 Jun 2024, 15:06 BST
  3. Procurement method changed
    28 Jun 2024, 15:06 BST
  4. Deadline published: 29 Jul 2024, 12:00 BST
    28 Jun 2024, 15:06 BST
  5. Status changed to complete
    4 Feb 2025, 14:13 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 23admitted to the panel · see the list ↓
Bids received 33
Contracts signed 1latest 8 Nov 2024

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 003658-2025-1

    Signed
    8 Nov 2024
    Value
    £210,000,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
33bids · 33 electronic · 33 from abroad0——

Contracting authority & participating public bodies

Renfrewshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Renfrewshire House, Cotton Street, Paisley, Scotland, PA1 1JBContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Court of SessionReview body Edinburgh

Framework contractors & participating bidders

23 commercial parties on the notice
Show 13 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.