Find a TenderAwarded
Published 16 Aug 2023, 14:15 BST

Official UK procurement notice

Flexible Framework for Provision of Care at Home Services for Adults and Older People

Official notice

Authority: Inverclyde Council (Local council)

Framework agreementServicesOpen procedureSME suitable
Framework ceiling (notional)£10,550,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 1 Dec 2023awarded 20 Feb 2024
Next notice expected 9 Oct 2023
Framework period 4 yrsends 31 Mar 2028 · starts 1 Apr 2024

What is being bought

Published requirement description

This procurement exercise is to establish a ‘Flexible Framework Agreement’ in accordance with Regulations 74-76 of the Public Contracts (Scotland) Regulations 2015 (further referred to as 'Flexible Framework (FF)') for the provision of Care at Home Services for Adults and Older People.

The FF allows for New Entrants to be admitted, as Providers, after it has been established. Following award, successful Providers will also be able to amend locations to their service offering in accordance with the terms of the FF.

Inverclyde Council (the Council) is seeking to appoint Providers on to a FF for the provision of Care at Home Services which will be delivered to Supported Persons residing within Inverclyde and who are clients of the Council acting on behalf of Inverclyde Health and Social Care Partnership (HSCP). Providers will only be commissioned in accordance with their level of experience, training, adopted management actions, supervision, working practice and their level of Care Inspectorate grades.

The value provided in II.1.5 is an ESTIMATE only for the total period of the FF of 4 years, with an option to extend a further 1 year.

CPV: Social work and related services · Social work services

How this framework works

From the published notice
Bids received
16 bids received · 13 suppliers appointed
Framework period

4 yrs from 1 Apr 2024, A Flexible Framework Agreement is being established for a period of 4 years, with the option of a further year, which will always be open to new entrants throughout the Flexible Framework period.

The lotProcurement structure

single lot · value published
Lot #1The Service shall be delivered in a range of ways including providing personal care,… 4 yrsPublished value£10,550,000

The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year.

Award Criteria:

Quality criterion: Service Delivery / Weighting: 27

Quality criterion: Staff Skills, Expertise & Qualifications / Weighting: 10

Quality criterion: Quality Assurance processes, procedures and reporting / Weighting: 16

Quality criterion: Fair Work First / Weighting: 17

Price / Weighting: 30

The anticipated value at 'II.2.6' is estimated and may be subject to change. Tenderers should note that there is no guarantee of any business, use, level of use or continuity of business through the FF.

The Duration at 'II.2.7' is the initial period. The Council may, at its sole discretion, extend the duration of the Agreement for a period of up to one (1) year from the Expiry Date, for the period 1 April 2028 until 31 March 2029, subject to having secured all necessary approvals, budget availability and satisfactory performance of the Agreement. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Contract period: 1 Apr 2024 – 31 Mar 2028 (4 yrs)
Delivery: Scotland

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

The scope of Services to be provided under the Flexible Framework falls within the definition of a “social and other specific” service under the Public Contracts (Scotland) Regulations 2015 and therefore the Flexible Framework is not subject to the full requirements of the aforementioned regulations.

Conditions of participation1
  • Technical & professional ability

    As stated in the attachment 'Contract Notice Criteria' located in the attachments area of the tender documentation on Public Contracts Scotland Tender.

Shortlisting
As stated in the attachment 'Contract Notice Criteria' located in the attachments area of the tender documentation on Public Contracts Scotland Tender.
What this means for your bid
  • “Flexible Framework for Provision of Care at Home Services for Adults…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
16 Aug 2023, 14:15 BST
Last source update
29 May 2024, 15:49 BST
Authority reference
CP0530/HSCP
FTS notice number
2024/S 000-016793
Classification (CPV)
Social work and related servicesSocial work services
Delivery area
Scotland (UKM83)
Official registry OCID
ocds-h6vhtk-03f057 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

Publisher note: As stated in the attachment 'Contract Notice Criteria' located in the attachments area of the tender documentation on Public Contracts Scotland Tender. (SC Ref:764968)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗

Appointment period ends
1 Dec 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

9 Oct 2023 → 29 May 2024 · 4 dates
  1. Next notice expected
    9 Oct 2023, 00:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    1 Dec 2023, 12:00 GMT
  3. Contract starts
    1 Apr 2024, 00:00 BST
  4. Notice published
    29 May 2024, 15:49 BST

Notice history

5 events · 3 releases on Find a Tender · since 31 Oct 2023
  1. Published value updated to £10,550,000
    31 Oct 2023, 14:52 GMT
    was £1
  2. Status changed to active
    31 Oct 2023, 14:52 GMT
  3. Procurement method changed
    31 Oct 2023, 14:52 GMT
  4. Deadline published: 1 Dec 2023, 12:00 GMT
    31 Oct 2023, 14:52 GMT
  5. Status changed to complete
    29 May 2024, 15:49 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 13admitted to the panel · see the list ↓
Bids received 1616 from SMEs
Contracts signed 1latest 20 Feb 2024

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 016793-2024-1

    Signed
    20 Feb 2024
    Value
    £10,550,000
    Period
    … – 31 Mar 2028
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
16bids · 16 electronic · 16 from abroad16——

Contracting authority & participating public bodies

Inverclyde Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Procurement, Municipal Buildings, Clyde Square, Greenock, Scotland, PA15 1LXContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Greenock Sheriff Court and Justice of the Peace CourtReview body Greenock

Framework contractors & participating bidders

13 commercial parties on the notice
  • 365 care limitedFramework contractor 95 Abercorn street , Paisley, Paisley, Scotland, Pa3 4atContact phone
  • Care1 Professional Services LTDFramework contractor 69 Buchanan Street , Suite 324, Glasgow, Scotland, G1 3HLContact phone
  • Caring Grace LtdFramework contractor 1/2 , Marjory Dr, Paisley, Scotland, PA3 4TBContact phone
  • Cottage Care ServicesFramework contractor 23 , 23 Brougham Street, Greenock, UK, pa16 8abContact phone
  • Evergreen Home SupportFramework contractor 30a Nelson Street Greenock., Greenock, UK, PA15 1QHContact phone
  • Firstcare Solutions LtdFramework contractor Unit 28, Block B,, 3 Whitehouse Road, Springkerse Industrial Estate, Stirling, Scotland, FK47 7SPContact phone
  • Karma Healthcare LtdFramework contractor 1 Moorfield Lane, Gourock, UK, PA19 1LNContact phone
  • Oncall Care Service LtdFramework contractor 121 Moffat Street, Glasgow, Scotland, G5 0NDContact phone
  • Partners that careFramework contractor 10, broomhill way, greenock, Scotland, PA15 4HEContact phone
  • Plum Tree Care LTdFramework contractor 272 Bath Rd, Glasgow, UK, G2 4JRContact phone
Show 3 more suppliers
  • Scotia Homecare Solutions LimitedFramework contractor 24 Ladyburn Business Centre, Pottery Street, Greenock, UK, PA15 2UHContact phone
  • Support and Social Care Network LtdFramework contractor Murrayburgh House, 17 CORSTORPHINE ROAD, EDINBURGH, Scotland, EH12 6DDContact phone
  • Unfading Care LTDFramework contractor Edinburgh Palette, St. Margaret's House, 151 London Road, Edingburgh, UK, EH7 6AEContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.