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Official procurement procedure

Extension to Occupancy Monitoring Service

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: HM Revenue & Customs: "Extension to Occupancy Monitoring Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityHM Revenue & CustomsScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: HM Revenue & Customs
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for HM Revenue & Customs. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
PARK RETAIL LIMITEDTop vendor: 62.9% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 41 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
PARK RETAIL LIMITED1 win£110,000
I.F.F RESEARCH LIMITED1 win£65,000
Procedure terms
Contracting AuthorityHM Revenue & Customs
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published30 Mar 2026, 13:46 BST
Last source update30 Mar 2026, 13:46 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-065b55
What is being bought
This procurement is for a web-based reporting solution to measure and report on desk and room utilisation. It will be provided by a physical sensor recording motion and those sensors then sending this information to the cloud where an agreed set of reports provide the occupancy data. HMRC is looking at options around a strategic solution. However, progress on this solution has been delayed, so a HMRC continuation of this tactical solution in the current 3 sites only for a further 12 months with the option to extend for 12 months if required. HMRC therefore requires OccupEye Gold Level maintenance for the existing estate of sensors across the 3 sites, Dashboard Analytics Hosting and SmartView Cloud Analytics Dashboard access.
What changed
From the official release history
  1. Official notice release published
    30 Mar 2026, 13:46 BST
  2. Official notice release published
    16 Mar 2026, 13:38 GMT
  3. Status changed to complete
    24 Feb 2026, 15:48 GMT
  4. Official notice release published
    24 Feb 2026, 15:48 GMT
  5. Buyer information updated
    24 Feb 2026, 15:48 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    30 Mar 2026, 13:46 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 27 Mar 2026, 00:00 GMT · £181,410
Commercial outcome and competition
Awards
FM:SYSTEMS EUROPE LIMITED
Not published · Not published · active
Contracts
Extension to Occupancy Monitoring Service
£181,410 · signed 27 Mar 2026, 00:00 GMT · active
Contract period: 1 Apr 2026, 00:00 BST31 Mar 2027, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

HM Revenue & Customs

Contracting authority GB-PPON-PVMW-8599-JZNJ
View buyer profile
  • HM Revenue & Customs
    buyer

    GB-PPON: PVMW-8599-JZNJ
    100 Parliament Street, London, UKI32, SW1A 2BQ, GB
  • FM:SYSTEMS EUROPE LIMITED
    supplier

    GB-COH: 06949218 · GB-PPON: PCYV-1561-RVMQ
    Security House The Summit, Sunbury-On-Thames, UKJ25, TW16 5DB, GB
Documents (1)
Official links; attachments are not copied
  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleSchedule 5 - 7 (a), (b). Additional or repeat goods, services or works- Goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works. The existing solution, provided by FM Systems, was deployed into HMRC as part of a trial via an MOU with MoJ. A planned strategic solution has been delayed, so estates require a continuation of this tactical solution in the current 3 sites only for a further 12 months with the option to extend for 12 months beyond that. As such HMRC is direct awarding this contract to the incumbent supplier, as the existing hardware installed across 3 separate HMRC offices is compatible only with the incumbent supplier's software. This means that changing suppliers would create disproportionate technical and resource challenges, that would impact business operations and not demonstrate commercial value or provide the most economically advantageous outcome.