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awardUpdateFind a Tender · award Update

Extension- Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement

Buyer: Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions →

BuyerSurrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions
StatusawardUpdate
DeadlineNot published
ValueValue not published
Published6 Jan 2026

What is being bought

The source has not published a summary for this record.

Delivery location

UK

Categories

Dictating machines 32332100Office-support services 79500000

Lot details

NHS Commercial Solutions is extending this Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services for a 12 month period

The scope of services is as follows: Lot 1: Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services Lot 2: In-house and outsourced digital dictation service solution Lot 3: Outsourced transcription service solution Lot 4: Managed Service Solution

Contract periodFrom 23 Jan 2023 to 22 Jan 2026

What is included

ItemCategoryQuantity
All LotsDictating machinesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 32. The category anchor is Dictating machines (32332100); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 327893 median · 43.5 average (233 of 789 with a bid count)3.6 average (254 of 789 with named award suppliers)Not published
Same buyer138 median · 38 average (1 of 1 with a bid count)15 average (1 of 1 with named award suppliers)Not published
Delivery region: UK2334.5 median · 161.7 average (54 of 233 with a bid count)7.8 average (66 of 233 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0354e4
Latest release ID000723-2026
Latest release timestampTue Jan 06 2026 14:46:47 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusNot published
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release26

Notice history

DateEventReference
6 Jan 2026awardUpdate, contractUpdate000723-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    {
      "id": "000723-2026-5257-4667-1",
      "title": "Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement",
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      "suppliers": [
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          "id": "GB-COH-05271209",
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        {
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        {
          "id": "GB-COH-4781165",
          "name": "DICT8 Limited"
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        {
          "id": "GB-COH-4930122",
          "name": "Dictate IT Limited"
        },
        {
          "id": "GB-COH-4424839",
          "name": "G2 Speech UK Ltd"
        },
        {
          "id": "GB-COH-503352",
          "name": "Nuance Communications Ireland Limited"
        },
        {
          "id": "GB-COH-03114547",
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        },
        {
          "id": "GB-COH-IE273216",
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        },
        {
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        {
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        {
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          "name": "Dictate IT Limited"
        },
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        },
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          "id": "GB-FTS-73508",
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        },
        {
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    "title": "Extension- Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement",
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  "parties": [
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      "name": "Dictate IT Limited",
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        "countryName": "United Kingdom"
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      "id": "GB-COH-4424839",
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      "address": {
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      "details": {
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      "identifier": {
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      "name": "Crescendo Systems Ltd",
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        "locality": "Feltham",
        "countryName": "United Kingdom"
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      "identifier": {
        "legalName": "Crescendo Systems Ltd"
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      "id": "GB-FTS-73504",
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      "id": "GB-FTS-73507",
      "name": "Dictate IT Limited",
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      "address": {
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        "countryName": "United Kingdom"
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      }
    },
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      "name": "InventAsia Limited trading as Prescribe Digital",
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        "locality": "Hereford",
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        "countryName": "United Kingdom"
      },
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      },
      "identifier": {
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    },
    {
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      "value": {
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      "amendments": [
        {
          "id": "1",
          "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months.\nThe total value for this Framework Agreement was advertised as £200,000,000   . The revised total contract value for the 4 year contract is now £19,999,999.\nThe overal scope of the Framework Ageement, Suppliers' appointment, Terms and Conditions remain unchanged.",
          "description": "Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for three years with the option to extend for a further year. The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months. This will be from 23 January 2026 to 22 January 2027.\nThe total value for this Framework Agreement was advertised as £200,000,000   . The revised total contract value for the 4 year contract is now £19,999,999.\nThe overall scope of the Framework Agreement, Suppliers' appointment, Terms and Conditions remain unchanged."
        }
      ],
      "dateSigned": "2023-01-23T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
6 Jan 2026 · 000723-2026 · awardUpdate, contractUpdate
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      "title": "Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement",
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          "id": "GB-COH-05271209",
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        {
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          "name": "Aprobrium Ltd (trading as Lexacom)"
        },
        {
          "id": "GB-COH-3128724",
          "name": "BigHand Limited"
        },
        {
          "id": "GB-COH-4944050",
          "name": "Crescendo Systems Ltd"
        },
        {
          "id": "GB-COH-4781165",
          "name": "DICT8 Limited"
        },
        {
          "id": "GB-COH-4930122",
          "name": "Dictate IT Limited"
        },
        {
          "id": "GB-COH-4424839",
          "name": "G2 Speech UK Ltd"
        },
        {
          "id": "GB-COH-503352",
          "name": "Nuance Communications Ireland Limited"
        },
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          "startDate": "2023-01-23T00:00:00Z"
        }
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            "scheme": "CPV",
            "description": "Dictating machines"
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        ]
      }
    ],
    "title": "Extension- Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement",
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        "locality": "Dorking",
        "countryName": "United Kingdom",
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      },
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        "locality": "Hereford",
        "countryName": "United Kingdom"
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      "id": "GB-COH-503352",
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        "countryName": "United Kingdom"
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      "identifier": {
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        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
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      "identifier": {
        "id": "02656370",
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        "countryName": "United Kingdom"
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        "locality": "Milton Keynes",
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      "identifier": {
        "legalName": "InventAsia Limited trading as Prescribe Digital"
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        "scale": "sme"
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      "name": "Epiq Europe Ltd",
      "roles": [
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        "locality": "London",
        "countryName": "United Kingdom"
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      "details": {
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      "identifier": {
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        "countryName": "United Kingdom"
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  "language": "en",
  "contracts": [
    {
      "id": "000723-2026-5257-4667-1",
      "items": [
        {
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          "title": "NHS Commercial Solutions is extending this Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services for a 12 month period",
          "relatedLot": "All Lots",
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            "id": "79500000",
            "scheme": "CPV",
            "description": "Office-support services"
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          "additionalClassifications": [
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              "scheme": "CPV",
              "description": "Dictating machines"
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      "title": "Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement",
      "value": {
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        "currency": "GBP"
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      "period": {
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        "startDate": "2023-01-23T00:00:00Z"
      },
      "status": "active",
      "awardID": "000723-2026-5257-4667-1",
      "amendments": [
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          "id": "1",
          "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months.\nThe total value for this Framework Agreement was advertised as £200,000,000   . The revised total contract value for the 4 year contract is now £19,999,999.\nThe overal scope of the Framework Ageement, Suppliers' appointment, Terms and Conditions remain unchanged.",
          "description": "Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for three years with the option to extend for a further year. The framework agreement start date is 23rd of January 2023. By issuing this Extension Notice, NHS Commercial Solutions exercises the last optional extension period for 12 months. This will be from 23 January 2026 to 22 January 2027.\nThe total value for this Framework Agreement was advertised as £200,000,000   . The revised total contract value for the 4 year contract is now £19,999,999.\nThe overall scope of the Framework Agreement, Suppliers' appointment, Terms and Conditions remain unchanged."
        }
      ],
      "dateSigned": "2023-01-23T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}