Official UK procurement notice
Essentials 25 renewal · UK public procurement notice
Authority: LONDON METROPOLITAN UNIVERSITY (Education)
What is being bought
Published requirement descriptionEssentials 25 is a support package for the Microsoft Dynamics 365
Customer Relationship Management system. It provides 25
tickets a year allowing London Met to raise requests for help or
requests for small changes to the CRM. This support is essential
as London Met do not have the necessary expertise regarding the
technical arrangements for the CRM to be able to resolve issues,
modify software or update software packages within the
platform.
CPV: Software support services
How this framework works
From the published notice- Bids received
- 1 bids received · 1 suppliers appointed
The lotProcurement structure
single lot · no lot value publishedLot #1Essentials 25 is a support package for the Microsoft Dynamics 365 Customer…Awarded
Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25
tickets a year allowing London Met to raise requests for help or
requests for small changes to the CRM. This support is essential
as London Met do not have the necessary expertise regarding the
technical arrangements for the CRM to be able to resolve issues,
modify software or update software packages within the
platform.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 26 Jan 2026, 11:42 GMT
- Last source update
- 26 Jan 2026, 11:42 GMT
- Authority reference
LMU2025-1936- FTS notice number
2026/S 000-006565- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060e4bFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This was procured direct with the supplier via a G-Cloud CCS framework
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 006565-2026-1
- Signed
- 12 Jan 2026
- Value
- £21,760
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Framework contractors & participating bidders
1 commercial party on the notice- EY Professional Services LimitedFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.