Official UK procurement notice
ESNEFT3437 - Organisational Listening and Transformation Planning Programme
Authority: East Suffolk and North Essex NHS Foundation Trust (Central government)
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£41,600published contract · exc. VAT
Awarded 29 Oct 2026
Awarded to CARRADALE FUTURES HORIZON LIMITED
What is being bought
Published requirement descriptionSOPHIA is a cloud-based governance and compliance platform that digitises, standardises and automates policies, guidelines, procedures and other governance documents. It enables organisations to manage, track and evidence compliance across teams and sites, with AI tools for flowchart creation, reporting and assurance - improving safety, consistency and regulatory readiness.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Below threshold - award under framework
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Call-off under a framework
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 30 Oct 2026, 13:56 GMT
- Last source update
- 30 Oct 2026, 13:56 GMT
- Authority reference
ESNEFT3437- FTS notice number
2026/S 000-103241- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0794b4Find a Tender
Related procedures1
- Call-off under framework Cloud Backup Services
Notice history
1 event · 1 release on Find a Tender- Contract details notice published30 Oct 2026, 13:56 GMTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £41,6001 contract exc. VAT
Contracts signed 1latest 29 Oct 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| CARRADALE FUTURES HORIZON LIMITED | £41,600 † | — | Awarded |
Contracts
ESNEFT3437 - Organisational Listening and Transformation Planning Programme · CARRADALE FUTURES HORIZON LIMITED
- Signed
- 29 Oct 2026
- Value
- £41,600
- Period
- 29 Oct 2026 – 18 Oct 2027 · up to 18 Oct 2028 with extensions
- Status
- active
- Extensions
- CALL-OFF OPTIONAL EXTENSION PERIOD: Up to 1 year, 0 months, by mutual agreement
3 agreed KPIs: 1. Deliverables Milestone Achievement · 2. Participant Engagement Rate · 3. Quality and Satisfaction of Outputs
- 1. Deliverables Milestone Achievement, KPI: 100% of contracted deliverables submitted by agreed timescales. Measure: Setup and sampling completed by end of Week 2. 40 interviews completed by end of Week 6. Board report, staff account and Power BI dashboard delivered by end of Week 10 (or agreed extension period). Target: ≥95% milestone achievement on time.
- 2. Participant Engagement Rate, KPI: Achievement of agreed participation levels across interviews and staff engagement activities. Measure: 40 leadership and management interviews completed. Staff-wide questions promoted and responses achieved from a representative cross-section of staff groups and sites. Target: 100% of scheduled interviews completed and minimum agreed response volume achieved.
- 3. Quality and Satisfaction of Outputs, KPI: Buyer satisfaction with reports, analysis and recommendations. Measure: Following submission of: Board Report Staff Account Power BI Dashboards
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- CARRADALE FUTURES HORIZON LIMITEDAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender