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ClosedFind a Tender · tender

Environment, Build, Support and Administration (EBSA)

Buyer: Home Office →

Participate on crowncommercialservice.bravosolution.co.uk ↗External submission platform

BuyerHome Office
StatusClosed
Deadline17 Oct 2025
ValueValue not published
Published3 Oct 2025

What is being bought

Background to Requirement EBSA key information EBSA hosts around 250 project teams, 3,000 users, and at least 10 major programmes. Supports the onboarding and integrations for delivery of HMPO, Borders, and Immigration systems including ETA scaling. Supports multiple tenancy in a secure manner that adheres to the security requirements for each programme of work; and Provides service management of the services hosted on EBSA. The existing EBSA Managed Service is being provided by Capgemini. The successful bidder will be required to provide a product centric managed service for an AWS cloud platform. This will involve ensuring optimal performance, security, and cost-efficiency. Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, and troubleshooting. The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of DDaT, and help with cloud strategy, scalability, and resource optimisation for seamless operations.

Delivery location

UK

Categories

Business analysis consultancy services 72221000System quality assurance assessment and review services 72225000Programming services 72243000Systems consultancy services 72246000Programming services of systems and user software 72211000

Lot details

Lot 1

The Opportunity This procurement will establish a contract for the purchase of Services as described within the published ITT Services Specification. The Contract will be for an Initial Term of four (4) year with an option to extend for an optional one (1) year. The Contract is being offered under the terms of RM6100 Technology Services 3 – Lot 3d, which will govern any resultant contract. The Contracting Authority is managing this procurement in accordance with the Public Contracts Regulations 2015. This is a call off contract and as such the Contracting Authority cannot guarantee volumes of work or minimum revenue/spend commitment under the Contract.

Statusactive

What is included

ItemCategoryQuantity
1Business analysis consultancy services, System quality assurance assessment and review services, Programming services, Systems consultancy servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Business analysis consultancy services (72221000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 723,5651 median · 8 average (1,119 of 3,565 with a bid count)1.7 average (1,275 of 3,565 with named award suppliers)Not published
Same buyer173 median · 3 average (2 of 17 with a bid count)1.2 average (13 of 17 with named award suppliers)Not published
Delivery region: UK1,1041 median · 11.1 average (316 of 1,104 with a bid count)2.4 average (377 of 1,104 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementYes
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriasuitability
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

  • economicSelectionCriteria
  • technicalSelectionCriteria

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05a842
Latest release ID062299-2025
Latest release timestampFri Oct 03 2025 15:27:07 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodselective
Procurement method detailsRestricted procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2025-10-17T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailshttps://crowncommercialservice.bravosolution.co.uk/web/login.html
Submission languagesen
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
3 Oct 2025tender062299-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "062299-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-10-03T16:27:07+01:00",
  "ocid": "ocds-h6vhtk-05a842",
  "buyer": {
    "id": "GB-FTS-27582",
    "name": "Home Office"
  },
  "tender": {
    "id": "Project_9595",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "1 Year Optional extension"
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The Opportunity \nThis procurement will establish a contract for the purchase of Services as described within the published ITT Services Specification. \nThe Contract will be for an Initial Term of four (4) year with an option to extend for an optional one (1) year.  \nThe Contract is being offered under the terms of RM6100 Technology Services 3 – Lot 3d, which will govern any resultant contract.  \nThe Contracting Authority is managing this procurement in accordance with the Public Contracts Regulations 2015. This is a call off contract and as such the Contracting Authority cannot guarantee volumes of work or minimum revenue/spend commitment under the Contract.",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72221000",
            "scheme": "CPV",
            "description": "Business analysis consultancy services"
          },
          {
            "id": "72225000",
            "scheme": "CPV",
            "description": "System quality assurance assessment and review services"
          },
          {
            "id": "72243000",
            "scheme": "CPV",
            "description": "Programming services"
          },
          {
            "id": "72246000",
            "scheme": "CPV",
            "description": "Systems consultancy services"
          }
        ]
      }
    ],
    "title": "Environment, Build, Support and Administration (EBSA)",
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "frameworkAgreement": {
        "periodRationale": "1 Year optional extension period. Initial term within the 4 years.",
        "maximumParticipants": 116
      },
      "hasFrameworkAgreement": true
    },
    "description": "Background to Requirement \nEBSA key information  \nEBSA hosts around 250 project teams, 3,000 users, and at least 10 major programmes. \nSupports the onboarding and integrations for delivery of HMPO, Borders, and Immigration systems including ETA scaling. \nSupports multiple tenancy in a secure manner that adheres to the security requirements for each programme of work; and \nProvides service management of the services hosted on EBSA. \nThe existing EBSA Managed Service is being provided by Capgemini.   \nThe successful bidder will be required to provide a product centric managed service for an AWS cloud platform. This will involve ensuring optimal performance, security, and cost-efficiency.  \nResponsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, and troubleshooting.  \nThe successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of DDaT, and help with cloud strategy, scalability, and resource optimisation for seamless operations.",
    "secondStage": {
      "invitationDate": "2025-10-20T00:00:00+01:00"
    },
    "tenderPeriod": {
      "endDate": "2025-10-17T12:00:00+01:00"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "72211000",
      "scheme": "CPV",
      "description": "Programming services of systems and user software"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "endDate": "2026-10-30T23:59:59Z"
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "participationFees": [
      {
        "id": "1",
        "type": [
          "document"
        ]
      }
    ],
    "procurementMethod": "selective",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "1. Non Disclosure Agreement \n2. Conflict of interest forms\n3. (If required) Ethical Wall agreement\nTo be completed and returned prior to launch and issuing of the full ITT pack. \nAll TS3 Lot 3d suppliers will be sent the above documentation via ebsa.commercial@homeoffice.gov.uk with details of deadlines included.   \nTo participate, potential suppliers must first be registered on the eSourcing Portal. If you have not yet registered on the e-sourcing portal, please do so at: https://crowncommercialservice.bravosolution.co.uk/web/login.html by following the link 'To register click here'.\nPlease note that to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation that you are registering, which would be entering into a contract if invited to do so.\nOnce you are registered, you may submit any feedback or Clarification Questions via the eSourcing Portal. No Clarification Questions or technical support shall be provided from the EBSA mailbox above. Please note that the Authority will share questions and answers with all participants by default.\nFor technical assistance on the use of the e-sourcing portal, please contact the Bravo supplier helpdesk at info@crowncommercial.gov.uk, Phone :0345 410 2222"
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://crowncommercialservice.bravosolution.co.uk/web/login.html",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-27582",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/home-office",
        "buyerProfile": "https://www.gov.uk/government/organisations/home-office",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Home Office"
      },
      "contactPoint": {
        "url": "https://crowncommercialservice.bravosolution.co.uk/web/login.html",
        "email": "ebsa.commercial@homeoffice.gov.uk"
      }
    },
    {
      "id": "GB-FTS-163012",
      "name": "Crown Commercial Services",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "E14 4PX",
        "countryName": "United Kingdom",
        "streetAddress": "10 S Colonnade"
      },
      "details": {
        "url": "https://www.crowncommercial.gov.uk/about-ccs"
      },
      "identifier": {
        "legalName": "Crown Commercial Services"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
3 Oct 2025 · 062299-2025 · tender
{
  "id": "062299-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-10-03T16:27:07+01:00",
  "ocid": "ocds-h6vhtk-05a842",
  "buyer": {
    "id": "GB-FTS-27582",
    "name": "Home Office"
  },
  "tender": {
    "id": "Project_9595",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "1 Year Optional extension"
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The Opportunity \nThis procurement will establish a contract for the purchase of Services as described within the published ITT Services Specification. \nThe Contract will be for an Initial Term of four (4) year with an option to extend for an optional one (1) year.  \nThe Contract is being offered under the terms of RM6100 Technology Services 3 – Lot 3d, which will govern any resultant contract.  \nThe Contracting Authority is managing this procurement in accordance with the Public Contracts Regulations 2015. This is a call off contract and as such the Contracting Authority cannot guarantee volumes of work or minimum revenue/spend commitment under the Contract.",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72221000",
            "scheme": "CPV",
            "description": "Business analysis consultancy services"
          },
          {
            "id": "72225000",
            "scheme": "CPV",
            "description": "System quality assurance assessment and review services"
          },
          {
            "id": "72243000",
            "scheme": "CPV",
            "description": "Programming services"
          },
          {
            "id": "72246000",
            "scheme": "CPV",
            "description": "Systems consultancy services"
          }
        ]
      }
    ],
    "title": "Environment, Build, Support and Administration (EBSA)",
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "frameworkAgreement": {
        "periodRationale": "1 Year optional extension period. Initial term within the 4 years.",
        "maximumParticipants": 116
      },
      "hasFrameworkAgreement": true
    },
    "description": "Background to Requirement \nEBSA key information  \nEBSA hosts around 250 project teams, 3,000 users, and at least 10 major programmes. \nSupports the onboarding and integrations for delivery of HMPO, Borders, and Immigration systems including ETA scaling. \nSupports multiple tenancy in a secure manner that adheres to the security requirements for each programme of work; and \nProvides service management of the services hosted on EBSA. \nThe existing EBSA Managed Service is being provided by Capgemini.   \nThe successful bidder will be required to provide a product centric managed service for an AWS cloud platform. This will involve ensuring optimal performance, security, and cost-efficiency.  \nResponsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, and troubleshooting.  \nThe successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of DDaT, and help with cloud strategy, scalability, and resource optimisation for seamless operations.",
    "secondStage": {
      "invitationDate": "2025-10-20T00:00:00+01:00"
    },
    "tenderPeriod": {
      "endDate": "2025-10-17T12:00:00+01:00"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "72211000",
      "scheme": "CPV",
      "description": "Programming services of systems and user software"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "endDate": "2026-10-30T23:59:59Z"
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "participationFees": [
      {
        "id": "1",
        "type": [
          "document"
        ]
      }
    ],
    "procurementMethod": "selective",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "1. Non Disclosure Agreement \n2. Conflict of interest forms\n3. (If required) Ethical Wall agreement\nTo be completed and returned prior to launch and issuing of the full ITT pack. \nAll TS3 Lot 3d suppliers will be sent the above documentation via ebsa.commercial@homeoffice.gov.uk with details of deadlines included.   \nTo participate, potential suppliers must first be registered on the eSourcing Portal. If you have not yet registered on the e-sourcing portal, please do so at: https://crowncommercialservice.bravosolution.co.uk/web/login.html by following the link 'To register click here'.\nPlease note that to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation that you are registering, which would be entering into a contract if invited to do so.\nOnce you are registered, you may submit any feedback or Clarification Questions via the eSourcing Portal. No Clarification Questions or technical support shall be provided from the EBSA mailbox above. Please note that the Authority will share questions and answers with all participants by default.\nFor technical assistance on the use of the e-sourcing portal, please contact the Bravo supplier helpdesk at info@crowncommercial.gov.uk, Phone :0345 410 2222"
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://crowncommercialservice.bravosolution.co.uk/web/login.html",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-27582",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/home-office",
        "buyerProfile": "https://www.gov.uk/government/organisations/home-office",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Home Office"
      },
      "contactPoint": {
        "url": "https://crowncommercialservice.bravosolution.co.uk/web/login.html",
        "email": "ebsa.commercial@homeoffice.gov.uk"
      }
    },
    {
      "id": "GB-FTS-163012",
      "name": "Crown Commercial Services",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "E14 4PX",
        "countryName": "United Kingdom",
        "streetAddress": "10 S Colonnade"
      },
      "details": {
        "url": "https://www.crowncommercial.gov.uk/about-ccs"
      },
      "identifier": {
        "legalName": "Crown Commercial Services"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}