Engagement (Business to Business) CRM Systems and Associated Services

APUC is seeking to appoint contractors to a Framework Agreement to provide Engagement (Business to Business) CRM Systems on behalf of the UK Universities and colleges. Potential Services include but are not limited to: system implementation; migration support; support and maintenance; hosting, renewal of contracts and configuration and development if required by Institutions. This framework agreement is available to participation from Full and Associate Members and future members within the UK higher education regional purchasing consortia as follows: Advanced Procurement for Universities and Colleges (APUC Ltd) and associated members. http://http://apuc-scot.ac.uk/#!/members Southern Universities Purchasing Consortium (SUPC); https://www.supc.ac.uk/about-us/our-members/ourmembers London Universities Purchasing Consortium(LUPC); https://www.lupc.ac.uk/memberlist North Eastern Universities Purchasing Consortium (NEUPC); https://www.neupc.ac.uk/our-members North Western Universities Purchasing Consortium (NWUPC); https://www.nwupc.ac.uk/ourmembers Higher Education Purchasing Consortium Wales (HEPCW) https://www.hepcw.ac.uk/members/ The requirements of University of Aberdeen will be used to set of and evaluate this Framework Agreement. As a Vanguard Institution, University of Aberdeen will be entitled to award in whole or in part, or not to award at all, as a result of this framework agreement. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.