Official UK procurement notice
Employee Wellbeing and Support Service (Norfolk Support Line)
Authority: Norfolk County Council (Local council)
What is being bought
Published requirement descriptionNorfolk County Council has entered into a contract for an employee wellbeing and support Service (Norfolk Support Line).The Employee Wellbeing and Support Service (Norfolk Support Line) is an employee assistance programme that helps employees to stay in work and be productive through helping them to address issues affecting their psychological health, supports managers in relation to the psychological aspects of managing employees, and support teams where critical incidents have taken place.
CPV: Health services
The lotProcurement structure
single lot · value publishedLot #1Norfolk County Council has entered into a contract for an Employee wellbeing and…AwardedPublished value£650,000
Norfolk County Council has entered into a contract for an Employee wellbeing and support Service (Norfolk Support Line).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 23 Nov 2022, 16:03 GMT
- Last source update
- 2 Feb 2023, 15:35 GMT
- Award evaluation window
- 23 Dec 2022 – …
- Authority reference
NCCT42522- FTS notice number
2023/S 000-003303- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0387cdFind a Tender
- Review procedure
The Council has voluntarily decided to incorporate a standstill period at the point when information on the proposed award of the contract is communicated to tenderers. The standstill period, which will be for a minimum of ten calendar days, provides time for unsuccessful tenders to challenge the award decision before the Contract is entered into. Aggrieved parties who have been harmed or are at risk of harm by any breach of the Council's obligations may take action in the High Court (England, Wales and Northern Ireland). Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
Publisher note: Please note services are required in the County of Norfolk. The value of the contract is subject to change depending on the number of employees eligible to access the service.
How it was run
Official notice- Submission deadline
- 23 Dec 2022, 10:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 23 Dec 2022, 10:00 GMT
Timeline
23 Dec 2022 → 2 Feb 2023 · 3 dates- Submission deadline23 Dec 2022, 10:00 GMT
- Bids opened23 Dec 2022, 10:00 GMT
- Notice published2 Feb 2023, 15:35 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete2 Feb 2023, 15:35 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| SME HCI LIMITEDSME | £648,675 † | — | Awarded |
Contracts
Employee Wellbeing and Support Service (Norfolk Support Line) · SME HCI LIMITEDSME
- Signed
- 1 Feb 2023
- Value
- £648,675
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NplawReview body
Bidders & participating suppliers
1 commercial party on the notice- SME HCI Ltd t/a VivupAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria