Find a TenderAwardedContract details notice

Published 25 Apr 2025, 12:18 BST

Official UK procurement notice

Employee Benefits Portal · UK public procurement notice

Official notice

Authority: The Crown Estate (Central government)

GoodsCompetitive flexible procedureAbove thresholdSME suitable

Sectors: Clothing, footwear, luggage articles and accessories (18)Software Packages & ERP (48) Delivery: UK

Published estimate£348,800≈ £70k / year · £436,000 inc. VAT1.4% below published estimate

Submissions closed 21 May 2025awarded 21 Jan 2026

Awarded to BENIFEX LIMITED

Contract term 5 yrsends 24 Jun 2030 · up to 24 Jun 2032 with extensions · starts 23 Jun 2025

What is being bought

Published requirement description

The Crown Estate requires a web-enabled on-line platform (the Platform), with proven and robust data security provision, incorporating dedicated The Crown Estate approved

branding, and providing single sign-on access to constituent multi-provider systems, to host benefit information and facilitate employee benefits choices. The platform to include information about The Crown Estate specific/locally negotiated benefits, either a read only or with functionality to choose benefits, as required by The Crown Estate.

How the procedure runs: All providers to answer the PSQ. All providers to answer the quality questions. Three providers will be taken through from the ITT stage to the presentation stage.

CPV: Presents and rewards · Software package and information systems

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 5 yrsPublished value£348,800

Contract period: 23 Jun 2025 – 24 Jun 2030 (5 yrs) · up to 24 Jun 2032 with extensionsValue: £348,800 exc. VAT · £436,000 inc. VAT

Delivery: UK

Extensions: Up to two, one year extensions

18530000 Presents and rewards 48000000 Software package and information systems

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 60%Price: 30%Social value: 10%

Published sub-criteria (7)

Demonstration: 10%
Team Structure, Working Together and Protecting Reputation: 5%
Scope of Requirements: 30%
Contract Mobilisation (2) Additional elements: 5%
Contract Mobilisation (1) Key Elements: 10%
Commercial: 30%
Social Value: 10%

Published award criteria (7)

Demonstration
Commercial
Social Value
Team Structure, Working Together and Protecting Reputation
Scope of Requirements
Contract Mobilisation (2) Additional elements
Contract Mobilisation (1) Key Elements

What this means for your bid

Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Competitive flexible procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Goods
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 25 Apr 2025, 12:18 BST
Last source update: 2 Apr 2026, 10:52 BST
Award evaluation window: Submission end – 10 Jun 2025
Authority reference: https://secure.sourcedogg.com/profile/676e86f0-50b5-4563-b7b6-529dcfeb28b7/requests/68339
FTS notice number: 2025/S 000-017001
Latest notice: Contract details notice (UK7)
Classification (CPV): Presents and rewardsSoftware package and information systems
Delivery area: UK
Official registry OCID: ocds-h6vhtk-050791 Find a Tender

How it runs: All providers to answer the PSQ.
All providers to answer the quality questions.
Three providers will be taken through from the ITT stage to the presentation stage.

How it was run

Official notice

Run through: portal not identified

Electronic submission allowedLanguage: EN

Submission deadline: 21 May 2025, 12:00 BST
Clarification deadline: 9 May 2025, 12:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

secure.sourcedogg.com/profile/676e86f0-50b… ↗

Please follow the Link above to the Request on SourceDogg in order to apply

Timeline

25 Apr 2025 → 2 Apr 2026 · 8 dates

Tender notice published
25 Apr 2025, 12:18 BST
Clarification questions by
9 May 2025, 12:00 BST
Submission deadline
21 May 2025, 12:00 BST
Award decision expected by
10 Jun 2025, 23:59 BST
Contract starts
23 Jun 2025, 00:00 BST
Assessment summaries sent278 days ago
22 Jan 2026
Standstill ends266 days ago
2 Feb 2026, 23:59 GMT
Latest notice published208 days ago
2 Apr 2026, 10:52 BST

Notice history

7 events · 4 releases on Find a Tender · since 25 Apr 2025

Tender notice published
25 Apr 2025, 12:18 BST
UK4
Tender notice published
25 Apr 2025, 12:33 BST
UK4
Deadline moved to 21 May 2025, 12:00 BST
25 Apr 2025, 12:33 BST
+1 days · was 20 May 2025, 13:00 BST
Contract award notice published
22 Jan 2026, 15:45 GMT
UK6
Status changed to complete
22 Jan 2026, 15:45 GMT
Contract signature expected
3 Feb 2026, 23:59 GMT
scheduled
Contract details notice published
2 Apr 2026, 10:52 BST
UK7

Routine re-releases (4)

2025-04: 1 release · 25 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £343,9061 award exc. VAT

Bids received 63 from SMEs

Contracts signed 1latest 17 Mar 2026

Awarded to	Value	Date	Status
BENIFEX LIMITEDSME3 Feb 2026 – 1 Feb 2031 · up to 1 Feb 2033Extensions: Two optional extensions for a period of one year each.	£343,906	21 Jan 2026	Awarded

Contracts

Contract 1 · BENIFEX LIMITEDSME
Signed
17 Mar 2026
Value
£343,906
Period
17 Mar 2026 – 16 Mar 2031 · up to 16 Mar 2033 with extensions
Status
active
Extensions
Two optional extensions for a period of one year each
3 agreed KPIs: Services availability · Employee Support Centre availability and volume of calls answered · Processing of HR data file
- Services availability
- Employee Support Centre availability and volume of calls answered
- Processing of HR data file

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
6final-stage tenders · 7 at stage one	3	0	—

Contracting authority & participating public bodies

The Crown Estate

Contracting authorityPublic authority - central government GB-PPON: PYYN-4743-GYVQ 1 St James Market, London, London, SW1Y 4AHContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

BENIFEX LIMITEDAwarded supplierGB-COH: 04768546GB-PPON: PHRV-7763-MRVX Mountbatten House, Southampton, South East, SO15 2JUContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender2 Apr 2026, 10:52 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender22 Jan 2026, 15:45 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender25 Apr 2025, 12:33 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender25 Apr 2025, 12:18 BST