Find a TenderAwarded
Published 20 Sept 2024, 16:35 BST

Official UK procurement notice

Employee Assistance Programme & Physiotherapy Services

Official notice

Authority: South Western Ambulance Service NHS Foundation Trust (Central government)·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Published estimate£7,400,000≈ £2.5m / year
Submissions closed 22 Oct 2024awarded 24 Apr 2025
Awarded to Ravenscroft Healthcare Ltd
Contract term 3 yrsends 31 Jan 2028 · extension options published · starts 1 Feb 2025

What is being bought

Published requirement description

South Western Ambulance Service NHS Foundation Trust ("SWASFT") has awarded a contract for the provision of an Employee Assistance Programme, Physiotherapy & Trauma Therapy Service for all colleagues across the organisation. These services are essential in ensuring that colleagues have access to support for all aspects of their well-being, mental, social, and physical.

CPV: Wellness services

The lotProcurement structure

single lot · value published
Lot #1SWASFT has established a contract to for the provision of Employee Assistance…Awarded 3 yrsPublished value£7,400,000

SWASFT has established a contract to for the provision of Employee Assistance Programme, Physiotherapy & Trauma Therapy services. Additional information: For any queries related to this procurement, please reach out to Alasdair Rust; [email protected].

Contract period: 1 Feb 2025 – 31 Jan 2028 (3 yrs)
Delivery: South West · Trust Headquarters, EX2 7HY.<br/>St James, BS32 8EF
Extensions: The initial term is for three years, with the option to extend by five years in no less than twelve month increments.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 35%Social value: 10%
Published sub-criteria (3)
  • Technical: 55%
  • Commercial: 35%
  • Social Value: 10%
Published award criteria (3)
  • Technical: 55
  • Social Value: 10
  • Commercial: 35
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
20 Sept 2024, 16:35 BST
Last source update
21 May 2025, 16:10 BST
Award evaluation window
20 Sept 2024 – …
Authority reference
SWAST-3114-HRW
FTS notice number
2025/S 000-024228
Classification (CPV)
Wellness services
Delivery area
South West (UKK)
Official registry OCID
ocds-h6vhtk-049cc1 Find a Tender

Publisher note: Initial contract term will be 3 Years with the option to extend by 5 X 12 Month periods.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
22 Oct 2024
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
20 Sept 2024, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Sept 2024 → 21 May 2025 · 4 dates
  1. Bids opened
    20 Sept 2024, 13:00 BST
  2. Submission deadline
    22 Oct 2024
  3. Contract starts
    1 Feb 2025
  4. Notice published
    21 May 2025, 16:10 BST

Notice history

2 events · 2 releases on Find a Tender · since 21 May 2025
  1. Status changed to complete
    21 May 2025, 16:10 BST
  2. Buyer details updated
    21 May 2025, 16:10 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,617,0561 contract exc. VAT
Bids received 31 from SMEs
Contracts signed 1latest 24 Apr 2025
Awarded toValueDateStatus
Ravenscroft Healthcare LtdSME£1,617,056 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic1——

Contracting authority & participating public bodies

2 public bodies on the notice

South Western Ambulance Service NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate, Exeter, South West, EX2 7HYContact name, email

Consortium members and other public bodies

Dispute resolution & review bodies

  • High CourtReview body London,
  • South Western Ambulance TrustReview body Bristol

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.