Official UK procurement notice
Electronic Call Monitoring System for Care and Support at Home
Authority: Inverclyde Council (Local council)
What is being bought
Published requirement descriptionInverclyde Council are seeking to appoint a service provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home.
- Recurrence: Further publication prior to expiry of the contract arising from this tender, approximately in April 2028. If options to extend the contract are taken up, then this will extend to 2029 or 2030.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1The Electronic Call Monitoring System is required to manage the delivery of the…AwardedRenewal
The Electronic Call Monitoring System is required to manage the delivery of the Council's care at home service, with a range of easy-to-use, mix-and-match solutions including care monitoring, mobile monitoring (via a mobile App), scheduling of visits, allowing the Council to maximise the usage of available resources, invoice & payroll / financial management, as well as the Council having the ability to provide detailed, person/carer, provider or Team specific reporting using the business intelligence reporting functionality. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred on in regulation 58 of the Public Contract (Scotland) Regulations 2015.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (10)
- Desirable Elements: 20%
- Implementation Plan: 15%
- Support & Maintenance: 8%
- Processing Data: 8%
- Cloud Security Principles: 2%
- Exit Management: 2%
- Fair Work First: 2%
- Social Value Supporting Methodology: 1%
- price: 40%
- Social Value Outcome Menu: 2%
Published award criteria (10)
- Desirable Elements: 20%
- Implementation Plan: 15%
- Support & Maintenance: 8%
- Processing Data: 8%
- Cloud Security Principles: 2%
- Exit Management: 2%
- Fair Work First: 2%
- Social Value Outcome Menu: 2%
- Social Value Supporting Methodology: 1%
- Price: 40%
- Economic & financial standing
4B.1.2 Inverclyde Council will check the financial status of applicants by means of a Dun and Bradstreet assessment. In order to be considered, applicants must achieve one of the following:
(a) Where the tenderers Dun & Bradstreet risk indicator is 3, the annual contract value should also be less than 50% of the tenderers
average turnover over the preceding 2 years (with audited accounts dated within 24 months of the date of the financial check).
OR
(b) Where the tenderers Dun & Bradstreet risk indicator is 2 or better, the annual contract value should also be less than 75% of the tenderers average turnover over the preceding 2 years (with audited accounts dated within 21 months of the date of the financial check).
APPLICANTS ARE STRONGLY ADVISED TO SATISFY THEMSELVES THAT THEY MEET THESE CRITERIA AS FAILURE OF THE FINANCIAL CHECK WILL MEAN THAT THEIR APPLICATION WILL NOT BE CONSIDERED FURTHER. APPLICANTS SHOULD ALSO SATISFY THEMSELVES THAT THEIR DUN AND BRADSTREET RATINGS ARE CORRECT AND IT IS THE APPLICANT’S RESPONSIBILITY TO RAISE ANY QUERIES WITH DUN AND BRADSTREET IF THEY FEEL A CORRECTION IS REQUIRED. THE COUNCIL WILL RELY ON THE RISK RATING IT OBTAINS AT THE TIME IT PERFORMS THE D&B FINANCIAL CHECK.
You must provide your average yearly turnover for the last 2 years.
Turnover must be provided from your audited accounts. Turnover from unaudited accounts or part year turnover will not be accepted.
If you are unable to provide the turnover information required due to being…
Minimum: 4B.5.1a/4B.5.1b/4B.5.2 It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer's (Compulsory) Liability Insurance = 5M GBP Public Li…
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · Further publication prior to expiry of the contract arising from this tender, approximately in April 2028. If options to extend the contract are taken up, then this will extend to 2029 or 2030.
- First published
- 12 Apr 2024, 13:54 BST
- Last source update
- 3 Sept 2024, 14:18 BST
- Award evaluation window
- 13 May 2024 – …
- Authority reference
CP0550/HSCP- FTS notice number
2024/S 000-028139- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0451daFind a Tender
Publisher note: Tenderers will be required to return with their submission a completed Data Protection Certificate, FOI Certificate, No Collusion Certification, S1 Equalities Questionnaire, S2 Equalities Declaration, Workforce Matters, Prompt Payment Certificate and Tender Declaration Certificate. It will also be a condition of contract that Tenderers comply with ISO 27001, ISO 27002, Inverclyde Council`s Electronic Call Monitoring System for Care and Support at Home Terms and Conditions of Contract and Mandatory Specification, & Contract Information for Tenderers and enter into a Data Sharing Agreement with Inverclyde Council. (SC Ref:777037)
How it was run
Official notice- Submission deadline
- 13 May 2024, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 13 May 2024, 12:00 BST
Timeline
13 May 2024 → 3 Sept 2024 · 4 dates- Submission deadline13 May 2024, 12:00 BST
- Bids opened13 May 2024, 12:00 BST
- Contract starts1 Jul 2024, 00:00 BST
- Notice published3 Sept 2024, 14:18 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete3 Sept 2024, 14:18 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Totalmobile Limited | £674,000 † | — | Awarded |
Contracts
Contract 028139-2024-CP0550/HSCP-1 · Totalmobile Limited
- Signed
- 16 Jul 2024
- Value
- £674,000
- Period
- … – 31 Mar 2028
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids · 2 electronic · 2 from abroad | 2 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Greenock Sheriff Court and Justice of the Peace CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- TotalMobile LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.