Electronic Call Monitoring - Gloucestershire County Council

Official notice

Authority: Gloucestershire County Council- (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: South West (UKK13)

Awarded value£1,500,000published contract · exc. VAT

Awarded 11 Apr 2025no call for competition

Awarded to Access UK Ltd2 awards

What is being bought

Published requirement description

Gloucestershire County Council is awarding a contract for Electronic Call Monitoring System to Access UK Ltd for a period of three years with the option to extend for 1 + 1 year. The contract value is £1,500,000. This was procured via CCS Vertical Applications RM6259.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1Electronic Call Monitoring Software for Gloucestershire County CouncilAwarded

Delivery: South West

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 11 Apr 2025, 14:26 BST
Last source update: 11 Apr 2025, 14:28 BST
Authority reference: DN722503
FTS notice number: 2025/S 000-014665
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: South West (UKK13)
Official registry OCID: ocds-h6vhtk-0501a5 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Procured via a framework, previous publication notice of FTS notice not required

Publisher note: Gloucestershire County Council will be amending the award of the contract term from a three (3) + two (2) years contract to a three (3) year contract

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £1,500,0001 contract exc. VAT · 1 repeated publication of the same award counted once

Bids received 1

Contracts signed 2latest 11 Apr 2025

Awarded to	Value	Date	Status
Access UK Ltd	£1,500,000 †same award published again · counted once	—	Awarded
Access UK LtdElectronic Call Monitoring for Gloucestershire County Council	£1,500,000 †	—	Awarded

Contracts

Contract 014664-2025-1 · Access UK Ltd
Signed
11 Apr 2025
Value
£1,500,000
Status
active
Electronic Call Monitoring for Gloucestershire County Council · Access UK Ltd
Signed
11 Apr 2025
Value
£1,500,000
Status
active
- Change Gloucestershire County Council will be amending the award of the contract term from a three (3) + two (2) years contract to a three (3) year contract, Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: Bids received were outside the the budgetary envelope therefore the contract term has had to be reduced.

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Gloucestershire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Shire Hall, Westgate Street, Gloucester, South West, GL12TGContact name, email

Bidders & participating suppliers

2 commercial parties on the notice

ACCESS UK LTDAwarded supplier Loughborough, East Midlands
Access UK LtdAwarded supplierGB-COH: 2343760 Loughborough, East Midlands

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.