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Find a TenderAwardedContract details notice
Published 14 Jul 2025, 12:32 BST

Official UK procurement notice

Electrical and Life Safety Maintenance Contract (Brunelcare)

Official notice

Authority: Brunelcare (Public body)·On behalf of: Q WORKS LTD

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Construction & Civil Engineering (45)Repair & Maintenance (50)Architecture & Engineering (71) Delivery: South West (UKK1)
Published estimate£3,150,000≈ £630k / year · £3,150,000 inc. VAT7.1% below published estimate
Submissions closed 1 Sept 2025awarded 27 Nov 2025
Awarded to NRT Building Services group ltd
Contract term 5 yrsends 31 Mar 2031 · starts 1 Apr 2026

What is being bought

Published requirement description

Brunelcare wishes to appoint a Supplier for the supply of services and works in respect of electrical and life safety maintenance.

The Supplier shall be responsible for all Planned Maintenance and Reactive Maintenance of electrical and life safety systems located within properties owned, leased, or tenanted by Brunelcare.

A professionally managed service is to be provided for both Planned and Reactive Maintenance activities.

The Supplier shall ensure the availability of qualified on-call personnel to respond to maintenance issues and system failures twenty-four hours a day, seven days a week, throughout the entire calendar year, including public holidays.

Brunelcare is a Bristol-based charity providing high-quality housing, care and support for later living in the South West.

Brunelcare undertook an Open Procedure to select a suitable Supplier to deliver the Electrical and Life Safety Maintenance Contract to commence on 1st April 2026 (five (5) year contract term).

The Supplier will be expected to provide services as per the Specification to any Brunelcare asset as required. As and when assets are obtained or disposed of, the Supplier will be notified.

Within the Pricing Schedule of this tender, the Contracting Authority has stated a number of assets/properties that the Supplier will be expected to deliver services to - if this list of assets/properties needs to be modified throughout the contract term, this will be considered a "materialisation of a known risk".

Please note that Shared Service for Housing (SSfH) is acting as the managing organisation on behalf of Brunelcare for this tender opportunity.

  • The authority expects to re-tender this requirement around 14 Jul 2030, 23:59 BST.

CPV: Architectural, construction, engineering and inspection services · Electrical installation work · Repair and maintenance services of electrical building installations

The lotProcurement structure

single lot · value published
Lot #1Awarded 5 yrsSMEPublished value£3,150,000
Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs)Value: £3,150,000 exc. VAT · £3,150,000 inc. VAT
Delivery: South WestEligibility: SME eligible
45310000 Electrical installation work50711000 Repair and maintenance services of electrical building installations71000000 Architectural, construction, engineering and inspection services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).

  • Technical & professional ability

    Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: As per procurement documents (see Schedule 1 and the ProContract Questionnaire).
  • Price: As per procurement documents (see Schedule 1, the Pricing Schedule and the ProContract Questionnaire).
Conditions of participation2
  • Economic & financial standing

    Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).

  • Technical & professional ability

    Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 14 Jul 2030
First published
14 Jul 2025, 12:32 BST
Last source update
3 Feb 2026, 12:21 GMT
Award evaluation window
Submission end – 10 Dec 2025
FTS notice number
2025/S 000-039594
Latest notice
Contract details notice (UK7)
Classification (CPV)
Architectural, construction, engineering and inspection servicesElectrical installation workRepair and maintenance services of electrical building installations
Delivery area
South West (UKK1)
Official registry OCID
ocds-h6vhtk-055e79 Find a Tender
Contract terms summary

Please see Schedule 3, Contract (Terms and Conditions)

  • JCT Measured Term Contract 2024 Edition
  • JCT MTC 2024 Amendments
  • KPIs Electrical
  • Brunelcare Standard Terms and Conditions
Review and risk notes
Risks

The following risks have been identified that would impact the performance of the Contract, where the impact cannot be known at this stage but may relate to a Contract modification if the risk was to materialise:

  1. Risk of legislative changes, regulatory changes or changes in law during the term of a Contract
  2. Risk of unforeseen changes to delivery/operational standards
  3. Risk of changes in technology, IT solutions or systems
  4. Risk of unforeseen increase in Contracting Authority budgets/increased volume of works/services
  5. Risk of unforeseen circumstances that cause the value of the Contract to increase (previous examples include BREXIT, war, pandemic and the cost-of-living crisis)
  6. Risk of unforeseen political impact
  7. Risk of decrease/increase in property volume
  8. Within the Pricing Schedule of this tender, the Contracting Authority has stated a number of assets/properties that the Supplier will be expected to deliver services to - if this list of assets/properties needs to be modified throughout the contract term, this will be considered a "materialisation of a known risk".

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
1 Sept 2025, 12:00 BST
Clarification deadline
25 Aug 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

A Tender Response must be submitted via ProContract for the Supplier to be considered for the award of the Contract in the Tendering Procedure.

procontract.due-north.com/Opportunities/Index ↗

Tender Responses and communications submitted by Suppliers via any other means will be excluded.

Suppliers that require any technical assistance in using the portal or have any difficulty registering or logging in, should contact the ProContract helpdesk:

o 0330 005 0352 (9am - 5.30pm Mon - Fri)

o [email protected]

o "Submit a Ticket" to the helpdesk (via suppliersupport.proactisservicedesk.com/s/ ↗)

Full details around submitting a compliant tender can be found within Schedule 1 of the associated tender documents.

Timeline

14 Jul 2025 → 1 Apr 2026 · 8 dates
  1. Tender notice published
    14 Jul 2025, 12:32 BST
  2. Clarification questions by
    25 Aug 2025, 17:00 BST
  3. Submission deadline
    1 Sept 2025, 12:00 BST
  4. Award decision expected by320 days ago
    10 Dec 2025, 23:59 GMT
  5. Assessment summaries sent315 days ago
    16 Dec 2025
  6. Standstill ends301 days ago
    29 Dec 2025, 23:59 GMT
  7. Latest notice published265 days ago
    3 Feb 2026, 12:21 GMT
  8. Contract starts209 days ago
    1 Apr 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 14 Jul 2025
  1. Tender notice published
    14 Jul 2025, 12:32 BST
    UK4
  2. Contract award notice published
    16 Dec 2025, 14:17 GMT
    UK6
  3. Status changed to complete
    16 Dec 2025, 14:17 GMT
  4. Contract signature expected
    9 Jan 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    3 Feb 2026, 12:21 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £2,927,9511 award inc. VAT; no net value published
Bids received 44 from SMEs
Contracts signed 1latest 26 Jan 2026
Awarded toValueDateStatus
NRT Building Services group ltdSME1 Apr 2026 – 31 Mar 2031£2,927,951 inc. VAT27 Nov 2025Awarded

Contracts

  • Electrical and Life Safety Maintenance Contract (Brunelcare) · NRT Building Services group ltdSME

    Signed
    26 Jan 2026
    Value
    £2,927,951 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2031
    Status
    active
    12 agreed KPIs: Percentage of Monthly PPM Tasks Completed · Percentage of Certification · Percentage of Critical Faults Call Outs to Life Safety Systems responded to within agreed response and rectification timeframes …
    • Percentage of Monthly PPM Tasks Completed
    • Percentage of Certification
    • Percentage of Critical Faults Call Outs to Life Safety Systems responded to within agreed response and rectification timeframes
    • Percentage of Urgent Faults Call Outs to Life Safety Systems responded to within agreed response and rectification timeframes
    • Percentage of Routine Faults Call Outs to Life Safety Systems responded to within agreed response and rectification timeframes
    • Percentage of Statutory Compliance Tasks Completed
    • Percentage of Call Outs/Reactive Repairs Achieving First Time Fix
    • Customer Satisfaction Results with PPM Services
    • No Access Refusals against Scheduled Sheltered PPM Tasks
    • Health and Safety - Number of Reportable Incidents
    • Ration of PPM to Reactive Tasks Percentage of Quoted Remedial Works Identified via PPM Delivered
    • Training & Competency Compliance of Engineers

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders40—

Contracting authority & participating public bodies

3 public bodies on the notice

BRUNELCARE

Contracting authorityPublic authority - sub-central government GB-COH: 00601847 · GB-PPON: PQJY-6919-VZQG Saffron Gardens Prospect Place, Bristol, South West, BS5 9FFContact name, email

Other public bodies

  • Q WORKS LTDProcuring entityTechnical consultant and member of the evaluation panel (assessor).GB-COH: 10854124GB-PPON: PQLN-5929-GCQD Bristol, South WestContact email
  • SHARED SERVICES FOR HOUSING LIMITEDProcess contact pointProcuring entityShared Service for Housing (SSfH) is acting as the managing and contact organisation on behalf of the Contracting Authority for this tender opportunity, carrying out the role as Procurement ConsultantGB-COH: 16356505GB-PPON: PGNT-9288-TPMJ London, LondonContact name, email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsAll documentation can be found within the attachments section of ProContract, with a list of Schedules/Appendices within Schedule 1. https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-ef11-8132-005056b64545&v=2

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender