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Published 25 Feb 2025, 11:50 GMT

Official UK procurement notice

EEAST - Framework for Vehicle Windscreen Service (24-T24)

Official notice

Authority: East of England Ambulance Service NHS Trust (Central government)

Framework agreement20 lotsServicesOpen procedure
Sectors: Repair & Maintenance (50) Delivery: UK
Framework ceiling (notional)£5,000,000total for 20 lots · framework ceiling, not attributable revenue
Submissions closed 7 Apr 2025
Lots 20see the lot list below
Framework period 4 yrsends 30 Apr 2029 · extension options published · starts 1 May 2025

What is being bought20 lots · detail below

Published requirement description

The Authority is having a major concern regarding windscreen repairs and replacement. The<br/>current turnaround times are 3 to 4 days meaning vehicles are off the road while waiting repair and<br/>calibration. The intention is to reduce turnaround times in order to retain operational vehicles on the<br/>road with less downtime. It is the Authority’s desire is to move as many non-operational vehicle<br/>Windscreen repair to its main windscreen suppliers where possible. However, the Authority’s<br/>recognises the need to have contracted parties to provide an alternative windscreen roadside,<br/>station or workshop repair and especially a more speedier replacement calibration solution, where<br/>there is no current capacity. Vehicles covered under the arrangement will be of varying designation,<br/>can be marked and unmarked, but need to be treated with the same priority. Note, at Appendix B2<br/>is a list of the EEAST 125 sites so the supplier may be called on to attend either an Ambulance<br/>station or the local workshop. Vehicle fleets will vary in size and composition over time and the<br/>Suppliers will need to be agile to accommodate new vehicle types.

CPV: Repair, maintenance and associated services of vehicles and related equipment

How this framework works

From the published notice
Framework period
4 yrs from 1 May 2025

Lots and requirements (20)Procurement structure

20 lots · all with a published value

Every one of these 20 lots carries the same published figure, £230,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #13.LOT 1A BEDS - EAST OF ENGLAND AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Bedfordshire
Extensions: The Contract duration is four (4) years with no option to extendVariant bids: not allowed
Lot #24. LOT 1B CAMBS - EAST OF ENGLAND AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Cambridgeshire
Extensions: The Contract duration is four (4) years with no option to extendVariant bids: not allowed
Lot #35. LOT 1C HERTS - EAST OF ENGLAND AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Hertfordshire
Extensions: the contract duration is four (4) years with no option to extendVariant bids: not allowed
Lot #46. LOT 1D ESSEX - EAST OF ENGLAND AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Essex
Extensions: The Contract duration is four (4) years with no option to extendVariant bids: not allowed
Lot #57. LOT 1E NORFOLK - EAST OF ENGLAND AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Norfolk
Extensions: The contract duration is four (4) years with no option to extendVariant bids: not allowed
Lot #68. LOT 1F SUFFOLK - EAST OF ENGLAND AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Suffolk
Extensions: The Contract duration is for four (4) years with no option to extendVariant bids: not allowed
Lot #79. LOT 2A NORTH WEST. NORTH AND NORTH EAST LONDON - LONDON AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · North West, North and North East London
Extensions: The contract duration is for Four (4) years with no option to extendVariant bids: not allowed
Lot #810. LOT 2B SOUTH WEST AND SOUTH EAST LONDON - LONDON AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · South West and South East London
Extensions: The Contract duration is for four (4) years with no option to extendVariant bids: not allowed
Lot #911. LOT 3A KENT - SOUTH EAST COASTAL AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Kent
Extensions: The Contract duration is for Four (4) Years with no option to extendVariant bids: not allowed
Lot #1012. LOT 3B SURREY - SOUTH EAST COASTAL AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Surrey
Extensions: The Contract duration is for four (4) years with no option to extendVariant bids: not allowed
Lot #1113. LOT 3C SUSSEX - SOUTH EAST COASTAL AMBULANCE SERVICE:Renewal 4 yrsceiling above

SOUTH EAST COASTAL AMBULANCE SERVICE: LOT 3C SUSSEX,

Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Sussex
Extensions: The Contract duration is four (4) years with no option to extendVariant bids: not allowed
Lot #1214. LOT 4A SOMERSET - SOUTH WESTERN AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Somerset
Extensions: The Contract duration is for Four (4) years with no option to extendVariant bids: not allowed
Lot #1315. LOT 4B GLOCS - SOUTH WESTERN AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Gloucestershire
Extensions: The Contract duration is for Four (4) years with no option to extendVariant bids: not allowed
Lot #1416. LOT 4C WILTS - SOUTH WESTERN AMBULANCE SERVICERenewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Wilshire
Extensions: The Contract duration is for Four (4) years with no option to extendVariant bids: not allowed
Lot #1517. LOT 4D DEVON - SOUTH WESTERN AMBULANCE SERVICE;Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Devon
Extensions: The Contract duration is for four (4) years with no option to extendVariant bids: not allowed
Lot #1618. LOT 4E DORSET - SOUTH WESTERN AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Dorset
Extensions: The contract duration is for Four (4) years with no option to extendVariant bids: not allowed
Lot #1719. LOT 4F CORNWALL AND ISLES OF SCILLY - SOUTH WESTERN AMBULANCE SERVICE;Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Cornwall and Isles of Scilly
Extensions: The contract duration is for four (4) years with no option to extendVariant bids: not allowed
Lot #1820. LOT 5A BERKS - SOUTH CENTRAL AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Berkshire
Extensions: The contract duration is for four (4) years with no option to extendVariant bids: not allowed
Lot #1921. LOT 5B BUCKS - SOUTH CENTRAL AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Buckinghamshire
Extensions: The contract duration is for four (4) years with no option to extendVariant bids: not allowed
Lot #2022. LOT 5C OXON - SOUTH CENTRAL AMBULANCE SERVICE:Renewal 4 yrsceiling above
Contract period: 1 May 2025 – 30 Apr 2029 (4 yrs)
Delivery: UK · Oxford
Extensions: The contract duration is for four (4) years with no option to extendVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation2
  • Suitability

    See invittation to tender

  • Economic & financial standing

    Selection criteria as stated in the tender documents

    Minimum: Selection criteria as stated in the tender documents
What this means for your bid
  • “EEAST - Framework for Vehicle Windscreen Service (24-T24)” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
25 Feb 2025, 11:50 GMT
Last source update
25 Feb 2025, 11:50 GMT
Award evaluation window
7 Apr 2025 – …
FTS notice number
2025/S 000-007137
Classification (CPV)
Repair, maintenance and associated services of vehicles and related equipment
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04e7bc Find a Tender
Contract terms
Performance terms

See invitation to tender

Publisher note: This Framework Agreement entitles the below NHS Ambulance Trust from the Southern Alliance to access this framework and is entitled to place Orders.<br/><br/>East of England Ambulance Service, London Ambulance Service, South East Central Ambulance Service, South Western Ambulance Service and South Coast Ambulance Service.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Appointment period ends
7 Apr 2025, 17:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
7 Apr 2025, 17:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Feb 2025 → 1 May 2025 · 4 dates
  1. Notice published
    25 Feb 2025, 11:50 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    7 Apr 2025, 17:00 BST
  3. Bids opened
    7 Apr 2025, 17:00 BST
  4. Contract starts
    1 May 2025, 00:00 BST

Contracting authority & participating public bodies

East of England Ambulance Service NHS Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Whiting Way, Melbourn, East of England, SG8 6ENContact name, email Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.