Eclipse Call Systems Repairs & Maintenance

{
  "id": "035106-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-04-17T11:50:46+01:00",
  "ocid": "ocds-h6vhtk-06851c",
  "buyer": {
    "id": "GB-PPON-PYBH-1339-MTCJ",
    "name": "Anchor Hanover Group"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "50711000",
              "scheme": "CPV",
              "description": "Repair and maintenance services of electrical building installations"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PBLP-6771-YNRV",
          "name": "ECLIPSE NURSECALL SYSTEMS"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "Project-00361",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Eclipse Call Systems Repairs & Maintenance",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This notice confirms the appointment of Eclipse Nurse Call Systems for the repair and maintenance of proprietary nurse and warden call systems. The contract ensures that critical communication infrastructure remains functional and compliant with healthcare safety standards.\nEmergency and Reactive Repairs\nThe provider will deliver technical troubleshooting and component replacement to resolve system failures. This service is designed to maintain continuous operation and protect resident safety within the facility.\nPreventative Maintenance Schedule\nThe contract includes periodic inspections to verify system integrity and prevent equipment downtime. These checks assist the facility in meeting CQC requirements and maintaining reliable system performance.\nProprietary System Support\nContracted services cover the specialized maintenance of Eclipse hardware, including Aurum touchscreen consoles and Liberty ID wireless systems. This ensures all proprietary features are serviced according to manufacturer specifications.\nSupport for Legacy Equipment\nMaintenance and parts sourcing will be provided for older warden call and alarm technology. This support extends the operational life of existing systems and manages the transition toward future upgrades.\nAncillary Technology Integration\nThe scope of work includes the upkeep of integrated devices such as fall sensors, dementia monitoring tools, and wireless network software to ensure a comprehensive alert environment.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PYBH-1339-MTCJ",
      "name": "Anchor Hanover Group",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE41",
        "country": "GB",
        "locality": "Bradford",
        "postalCode": "BD1 2ST",
        "countryName": "United Kingdom",
        "streetAddress": "2 Godwin Street"
      },
      "details": {
        "url": "https://www.anchor.org.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PYBH-1339-MTCJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "property.procurement@anchor.org.uk"
      }
    },
    {
      "id": "GB-PPON-PBLP-6771-YNRV",
      "name": "ECLIPSE NURSECALL SYSTEMS",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "IM",
        "country": "IM",
        "locality": "Port St Mary",
        "postalCode": "IM9 5LX",
        "countryName": "Isle of Man",
        "streetAddress": "The Mount  Mount Gawne Road  Port St Mary"
      },
      "details": {
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "PBLP-6771-YNRV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "gwoods@ens.im"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "title": "Eclipse Call Systems Repairs & Maintenance",
      "value": {
        "amount": 89106.65,
        "currency": "GBP",
        "amountGross": 106927.98
      },
      "period": {
        "endDate": "2027-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "status": "active",
      "awardID": "1",
      "documents": [
        {
          "id": "035106-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/035106-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-04-17T11:50:46+01:00"
        }
      ],
      "dateSigned": "2026-03-31T00:00:00+01:00",
      "aboveThreshold": false
    }
  ],
  "initiationType": "tender"
}