Official UK procurement notice
Dynamic Support Register Keyworker Service
Authority: NHS Mid and South Essex Integrated Care Board (NHS & healthcare)·Consortium: 5 public authorities
What is being bought
Published requirement descriptionHereafter all references to the Authority incorporates: NHS Mid and South Essex Integrated Care Board (ICB), NHS Suffolk and North East Essex ICB and NHS Hertfordshire and West Essex ICB.
The Authority has awarded a contract for the Provision of a Pan Essex Dynamic Support Register Keyworker (non-clinical) Service (the Service) to HCRG Care Services Ltd, using an open procedure under the Public Contract Regulations 2015.
The Contract will be for a term of 36 months from 1st April 2025 until 31st March 2028. The Authority provided for a potential extension of up to 24 months until 31st March 2030 to future proof this contract, but this is in no way guaranteed, and activation of such extension will be at the sole discretion of the Authority based on fundamental principles laid out in the Tender Documents, as well as the performance of the provider and results of any service evaluations undertaken.
The Contract to be entered into by the Authority and the HCRG Care Services Ltd will be based on the NHS Terms and Conditions for the Provision of Services 2024/25 (version dated August 2022) and all subsequent variations thereof.
The aggregate value of the contract over the term (including extensions) as advertised in Find a Tender Service is £4,715,395 excluding VAT. The Contract Value for the three-year term, which acted as an affordability envelope for the purposes of bidding, is £2,829,147.
CPV: Community health services · Educational software package · Health and social work services · Medical software package · Miscellaneous health services
The lotProcurement structure
single lot · value publishedLot #1The Authority undertook an open tender to identify a suitably qualified and…AwardedRenewalPublished value£4,526,780
The Authority undertook an open tender to identify a suitably qualified and experienced and technically and professionally capable provider to deliver the Service for Children & Young People (CYP) with learning disabilities and/or autism (LD/A) up to the age of 25, within Southend, Essex & Thurrock (SET). Locally, SET have too many CYP with LD/A admitted to Tier 4 hospital settings according to national targets. Embedding the DSR Keyworker Service aims to reduce these admissions for those up to the age of 25 where avoidable and help to maintain and support the CYP’s placement within the community.
The Authority has appointed a single Preferred Bidder to manage all aspects of the Service. As such, a Lotting Strategy was deemed inappropriate and not used, as it risked creation of unnecessary fragmentation and complexity. Accordingly, the service has been offered as a single contract awarded to a single Preferred Bidder (HCRG Care Services Ltd).
The team that facilitated this procurement was the LD/Autism Health Equalities Team (LD/A HET), hosted by Essex County Council, which works across the Transforming Care Partnership between the three Integrated Care Boards (ICB), which are named as Contracting Authorities in the Contract Notice, and the three Local Authorities. These are Essex County Council (ECC), Southend-on-Sea Unitary Authority and Thurrock Unitary Authority. The programme is delivered by all partners within the TCP, but the Service Development Funding (SDF) for this Service comes from NHSE directly to the ICB's. The partnership and funding flows are thereafter governed / mechanised under a Section 75 Agreement between partners, meaning the funding sits within ECC budgets purely as it hosts the LD/A HET team, to enable the team to deliver the programme of work. The Authority took the decision to name the ICBs in the Contract Notice as the Commissioners, as the proposed Contract will be managed by ICB Contract Manager(s) and Commissioners. However, the successful bidder is required to invoice ECC to enable the necessary payment mechanisms to be implemented because of where the funding is sitting/managed. The Local Authorities are not proposed to be party to the Contract.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 100
- Price: 0
- Suitability
In accordance with Regulations 56 to 58 of The Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020) and as set out in the qualification envelope which is available with the procurement documents.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 16 Oct 2024, 12:23 BST
- Last source update
- 20 Jan 2025, 10:20 GMT
- Award evaluation window
- 18 Nov 2024 – …
- Authority reference
ACE-0771-2024-MSE- FTS notice number
2025/S 000-001821- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04acbeFind a Tender
- Performance terms
See the form of Contract supplied with the procurement documents.
Publisher note: The Services within this procurement fall within Section 7 of the Public Contract Regulations 2015 (the "Regulations"). Neither the inclusion of the Bidder at Qualification Stage nor the use of the terms Process Overview, Selection Questionnaire, or Invitation to Tender nor any other indication shall be taken to mean that the Authority intends to hold themselves bound by any of the Regulations save those applicable to Public Contracts for social and other specific services listed in Schedule 3 of the Regulations (the "Light Touch" Regime). The Authority may wish to expand the Dynamic Support Register Keyworker Services during the lifetime of the contract ("Contract modification(s)"). To this end, Bidders were made aware that after the award of contract, there was a possibility that the successful Bidder may be offered a variation(s) to the contract in accordance with Regulation 72 (1) (a) of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020), in the following potential circumstances and or situations where necessary; a) Appropriate alignment of the Service / Contract with the planned expansion of the DSR function for the SET TCP. b) As a result of learning from dependent contracts commissioned to support autistic CYP, those with a learning disability (or both) such as the All Age Autism Outreach Service. c) where additional funding becomes available to the Authority for delivery of service requirements that are similar and or complementary to the Keyworker Services already included in the Specification, at any given time, and do not modify the overall nature of the contract and or for delivery of the Keyworker Service over a longer duration in order to support sustainability of the Service and thorough evaluation of its effectiveness across the SET TCP. Such expansion would be by the addition of services commissioned by the Authority, where the Business Case provides objective evidence that contract variation is the most appropriate course of action, taking account of one or more of the following considerations; service safety, financial and economic impact, innovation, patient and public acceptability, impact on health inequalities, strategic alignment with National/Regional/Local strategic priorities, ability to improve multiple pathways, positive contribution to improved supply / improving service responsiveness, patient experience and health economy impact.
How it was run
Official noticeTender documents are also served through a separate tool: https://attain.bravosolution.co.uk/ ↗
- Submission deadline
- 18 Nov 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 18 Nov 2024, 12:00 GMT
Timeline
18 Nov 2024 → 1 Apr 2025 · 4 dates- Submission deadline18 Nov 2024, 12:00 GMT
- Bids opened18 Nov 2024, 12:00 GMT
- Notice published20 Jan 2025, 10:20 GMT
- Contract starts1 Apr 2025, 00:00 BST
Notice history
3 events · 3 releases on Find a Tender · since 16 Oct 2024- Buyer details updated16 Oct 2024, 12:45 BST
- Status changed to complete20 Jan 2025, 10:20 GMT
- Buyer details updated20 Jan 2025, 10:20 GMT
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.2.6) Estimated Value · II.2) Description | Value excluding VAT: £4,526,780 | Value excluding VAT: £4,715,395 | |
| — | TextII.2.6) Estimated Value · II.2) Description | Value excluding VAT: £4,526,780 | Value excluding VAT: £4,715,395 |
2 amendments published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| HCRG Care Services Limited | — | — | Awarded |
Contracts
Dynamic Support Register Keyworker Service · HCRG Care Services Limited
- Signed
- 6 Jan 2025
- Value
- —
- Period
- … – 31 Mar 2028
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids · 2 electronic · 2 from abroad | — | — | £2,829,147 – £4,715,395 |
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- NHS Herts and West Essex Integrated Care BoardContracting authority
- NHS Suffolk and North East Essex Integrated Care BoardContracting authority
Dispute resolution & review bodies
- High Court of Justice of England and WalesReview body
- Public Procurement Review Service (PPRS)Mediation body
Bidders & participating suppliers
1 commercial party on the notice- HCRG Care Services LtdAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria
- Economic and financial selection criteria
- Technical selection criteria