Dynamic Demanding Responsive Transport (DDRT) Market Engagement

The West of England Combined Authority (WECA) Future Transport Zone (FTZ) is a £28m innovation programme aiming to improve the integration of public transport across the West of England. This notice specifically focusses on the Dynamic, Demand Responsive Transport (DDRT) project. Our vision for DDRT is to offer an alternative additional public transport mode, especially in areas where traditional modes do not currently present as a viable option or service. It is our intention to procure a partner to deliver a complete bespoke DDRT solution and trial within our region. The trial is expected to operate within the Northern Arc, Avonmouth or Southmead areas, with the potential of adding other zones across the course of the trial. What we expect from our DDRT Service: A single supplier to run our DDRT trial – likely made up of a partnership between a vehicle operator and technology provider A small to medium sized fleet which can operate within one of the specified areas Fleet to be electric or carbon neutral An innovative DDRT technology platform with a proven track record An inclusive service offering which allows our residents and visitors to travel with ease An app-based offering which allows for pre-booked and on-demand journeys Allows customers to book via an app/ website/ call centre Clear and simple platform for both customers and drivers Connection to train stations, bus services and our Mobility Hubs Integration with our MaaS platform Integration with our Data Hub project Co-development, collaboration and data sharing throughout the trial. Potential to expand to a second trial zone as part of the commission. The main objectives are: to provide efficient public transport alternatives where conventional bus and rail services cannot offer viable solutions.​ to connect areas of low skill, high unemployment, and low car ownership, with areas of high employment.​ to maximise the value of regional transport investments by increasing the catchment area of public transport through first/last mile connectivity.​ to improve congestion and air quality by reducing the reliance on single-occupancy car journeys and producing a modal shift, particularly in areas where public transport is not an option.​ to improve access directly to places of employment and therefore accelerate economic growth and productivity, particularly in areas of deprivation.​ Technical Expectations A DDRT routing and booking system which has a user platform, driver platform, and back office with customer support. Should include: Journey planner Booking and payment functions Digital ticketing and ticket validation User profile and driver accounts Safety and security features Accessibility, family and luggage features Loyalty and rewards Push notifications/ live updates Hardware compatibility Integrate with MaaS, traditional bus services and rail timetables The DDRT technology should involve: Routing algorithms Compliant with bus operating guidelines Live updates and on demand booking Vehicle Expectations The DDRT fleet should be: Medium sized (6-10 vehicles) Electric or carbon neutral Wheelchair accessible Compliant with bus and vehicle regulations and standards Consistently branded For Completion by 1400 on 14/03/2022 To support our understanding prior to the procurement exercise please complete our short PIN survey - https://forms.office.com/r/33mBXbRmER Note that suppliers are not required to participate in the market engagement in order to respond to respond to the tender. WECA would encourage participation such that we can learn what the market is able to offer, and that you can be best informed about our intentions regarding DDRT. Additional information: For Completion by 1400 on 14/03/2022 To support our understanding prior to the procurement exercise please complete our short PIN survey https://forms.office.com/r/33mBXbRmER Note that suppliers are not required to participate in the market engagement in order to respond to respond to the tender. WECA would encourage participation such that we can learn what the market is able to offer, and that you can be best informed about our intentions regarding DDRT.