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Find a TenderAwardedContract details notice
Published 10 Sept 2025, 12:14 BST

Official UK procurement notice

DWP Mobile Frontline Vehicles

Official notice

Authority: Department for Work & Pensions (Central government)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Transport Equipment & Vehicles (34)Repair & Maintenance (50) Delivery: Delivery location not published
Published estimate£1,624,590£1,949,508 inc. VAT
Submissions closed 6 Oct 2025awarded 17 Oct 2025
Awarded to MASTERS OF BECKENHAM LIMITED
Contract term 5 moends 31 Mar 2026 · up to 31 Mar 2028 with extensions · starts 5 Nov 2025

What is being bought

Published requirement description

The Department for Work and Pensions (DWP) is the UK government’s biggest public service department responsible for welfare, pensions and child maintenance policy. We administer the State Pension and a range of working age, disability and ill health benefits to over 24 million claimants and customers including some of the most vulnerable in the society. It is the second largest governmental department in terms of employees with over 90,000 staff.

The DWP is constantly reviewing its business delivery model to identify potential opportunities to improve engagement with UK citizens to promote DWP services.

This service is to support DWP to deliver a trial scheme to trial the use of a mobile frontline office facility which can be deployed into community areas at locations across Great Britain.

The supplier will provide a total of 9 vehicles which are fit-out as mobile offices and that are fully maintained in accordance with current UK legislation. These will DWP with a mobile ‘office environment’ to enable engagement directly with members of the public at a variety of locations within Great Britain (England, Wales and Scotland).

The initial term is until 31 March 2026, with options to extend.

CPV: Fleet management, repair and maintenance services · Motor vehicles

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 moPublished value£1,624,590
Contract period: 5 Nov 2025 – 31 Mar 2026 (5 mo) · up to 31 Mar 2028 with extensionsValue: £1,624,590 exc. VAT · £1,949,508 inc. VAT
Extensions: Two options to extend by 12 months each. Total extension options is 24 months.
34100000 Motor vehicles50111000 Fleet management, repair and maintenance services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (8)
  • Achieving timescales: 10%
  • Vehicle Planning and Delivery: 10%
  • Fit Out Planning: 15%
  • Managing Vehicle Maintenance and Repair: 15%
  • Vehicle Lease Price: 25%
  • Fit Out Price: 10%
  • Vehicle Charges: 5%
  • Social Values: 10%
Published award criteria (8)
  • Achieving timescales: The Buyer requires the Supplier to deliver the vehicles to meet the service timelines (note section 2.3 (Delivery Obligations) of Appendix B (The Buyer’s detailed requirements (“Specification”)). Provide the delivery timeline for each vehicle proposed.
  • Vehicle Planning and Delivery: The Buyer requires the Supplier to deliver vehicles which meet the Specification, as set out within Appendix B (The Buyer’s detailed requirements (“Specification”)). You are required to clearly demonstrate how you will deliver the Buyer Vehicle orders (in accordance with Appendix B (The Buyer’s detailed requirements (“Specification”))) to ensure the specified vehicle is delivered to any location within Great Britain to the required date.
  • Fit Out Planning: The Buyer requires the Vehicles are fit out with the equipment and fittings in the Specifications (Appendix B (The Buyer’s detailed requirements (“Specification”))). Describe your proposed approach to fitting out the vehicles, including the interior layout, installation process and sequencing of works. You are required to provide a detailed proposal of what the fit out will look like, with consideration of the vehicles you propose to supply.
  • Managing Vehicle Maintenance and Repair: Outline the processes and repair shop network(s) you have in place to manage Vehicle repairs in order to minimise Vehicle downtime and to meet the Service Levels and KPIs as defined in the Specifications. Refer to sections 2.8 (Service, Maintenance and Repairs), 2.9 (Recovery Services) and section 2.10 (Vehicle Downtime) of Appendix B (The Buyer’s detailed requirements (“Specification”)).
  • Social Values: Model Award Criteria (MAC) 4.1 deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions.
  • Vehicle Lease Price: Average lease price of a vehicle over the entire term of the service (including extensions).
  • Fit Out Price: The average fit out price of the vehicles.
  • Vehicle Charges: The average of Excess Mileage Charge, Monthly SMR Charge, vehicle make Good charge, Deposit, Delivery Charge and Collection Charge.
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
10 Sept 2025, 12:14 BST
Last source update
19 Nov 2025, 15:08 GMT
Award evaluation window
Submission end – 17 Oct 2025
Authority reference
C7867
FTS notice number
2025/S 000-055348
Latest notice
Contract details notice (UK7)
Classification (CPV)
Fleet management, repair and maintenance servicesMotor vehicles
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-059776 Find a Tender
Contract terms summary

Payment terms are 30 days from the receipt of a valid, undisputed invoice.

Invoicing is variable, with charges such as vehicle lease charges in advance. Other charges, such as service, repair and maintenance, are in arrears.

Review and risk notes
Risks

The DWP is seeking to roll out the service as quickly as possible, given an intial term which expires on 31 March 2026 (with options to extend by up-to 24 months). Therefore it is critical to obtain a service as quickly as possible which is safe, fit for purpose and minimises any vehicle downtime.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
6 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Bidders should access the DWP's e-procurement portal to access the full-set of requirements and to submit any tender.

www.gov.uk/government/organisat… ↗

Timeline

10 Sept 2025 → 19 Nov 2025 · 7 dates
  1. Tender notice published
    10 Sept 2025, 12:14 BST
  2. Submission deadline386 days ago
    6 Oct 2025, 12:00 BST
  3. Assessment summaries sent375 days ago
    17 Oct 2025, 00:00 BST
  4. Award decision expected by374 days ago
    17 Oct 2025, 23:59 BST
  5. Standstill ends363 days ago
    28 Oct 2025, 23:59 GMT
  6. Contract starts356 days ago
    5 Nov 2025
  7. Latest notice published342 days ago
    19 Nov 2025, 15:08 GMT

Notice history

7 events · 5 releases on Find a Tender · since 10 Sept 2025
  1. Tender notice published
    10 Sept 2025, 12:14 BST
    UK4
  2. Contract award notice published
    17 Oct 2025, 11:26 BST
    UK6
  3. Status changed to complete
    17 Oct 2025, 11:26 BST
  4. Contract award notice published
    20 Oct 2025, 14:18 BST
    UK6
  5. Contract award notice published
    20 Oct 2025, 14:19 BST
    UK6
  6. Contract signature expected
    4 Nov 2025, 23:59 GMT
    scheduled
  7. Contract details notice published
    19 Nov 2025, 15:08 GMT
    UK7
Routine re-releases (5)
  • 2025-10: 1 release · 17 Oct 2025
  • 2025-09: 1 release · 10 Sept 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £210,6221 award exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 31 Oct 2025
Awarded toValueDateStatus
MASTERS OF BECKENHAM LIMITEDMobile Frontline Contracts5 Nov 2025 – 31 Mar 2026 · up to 31 Mar 2028Extensions: Two options to extend by 12 months each. The total extension options are 24 months. · Amended: Correct the possible extension date. The extension date (using both extension options) is 31/03/2028. · Amended: Correct the possible extension date. The extension date (using both extension options) is 31/03/2028.£210,62217 Oct 2025Awarded

Contracts

  • Mobile Frontline Contracts · MASTERS OF BECKENHAM LIMITED

    Signed
    31 Oct 2025
    Value
    £210,622
    Period
    5 Nov 2025 – 31 Mar 2026 · up to 31 Mar 2028 with extensions
    Status
    active
    Extensions
    Two options to extend by 12 months each. The total extension options are 24 months.
    5 agreed KPIs: KPI 1 Planned and Unplanned Vehicle Downtime / Maintenance Responsiveness (excluding Accident Repairs) · KPI 2 Support Request Responsiveness · SVKPI2 Carbon Reduction plans …
    • KPI 1 Planned and Unplanned Vehicle Downtime / Maintenance Responsiveness (excluding Accident Repairs), Downtime per vehicle per rolling 12-month period
    • KPI 2 Support Request Responsiveness, % of support requests raised are resolved within SLA.
    • SVKPI2 Carbon Reduction plans, The development and completion of a Carbon Reduction Plan (CRP).
    • SVKPI1 Policy Outcome: Effective stewardship of the environment, MAC 4.1: Additional Environmental Benefits.
    • KPI 3 Compliance & Documentation, % of vehicles with up-to-date MOT, road tax, and lease documentation.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders10—

Contracting authority & participating public bodies

Department for Work & Pensions

Contracting authorityPublic authority - central government GB-PPON: PJCP-7274-TLRQ Caxton House, 6-12 Tothill Street, London, SW1H 9NA, London, London, SW1H 9NAContact name, email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender