Official UK procurement notice
DWP Mobile Frontline Vehicles
Authority: Department for Work & Pensions (Central government)
What is being bought
Published requirement descriptionThe Department for Work and Pensions (DWP) is the UK government’s biggest public service department responsible for welfare, pensions and child maintenance policy. We administer the State Pension and a range of working age, disability and ill health benefits to over 24 million claimants and customers including some of the most vulnerable in the society. It is the second largest governmental department in terms of employees with over 90,000 staff.
The DWP is constantly reviewing its business delivery model to identify potential opportunities to improve engagement with UK citizens to promote DWP services.
This service is to support DWP to deliver a trial scheme to trial the use of a mobile frontline office facility which can be deployed into community areas at locations across Great Britain.
The key aim of this requirement is for up-to four suppliers to provide a total of 12 vehicles which are fit-out as mobile offices and that are fully maintained in accordance with current UK legislation. These will DWP with a mobile ‘office environment’ to enable engagement directly with members of the public at a variety of locations within Great Britain (England, Wales and Scotland).
The initial term is until 31 March 2026, with options to extend.
A planning notice (UK3) was previously issued under notice 2025/S 000-049591. However areas of the approach, requirement and CPV codes have changed.
CPV: Fleet management, repair and maintenance services · Motor vehicles
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£1,624,590
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (8)
- Achieving timescales: 10%
- Vehicle Planning and Delivery: 10%
- Fit Out Planning: 15%
- Managing Vehicle Maintenance and Repair: 15%
- Vehicle Lease Price: 25%
- Fit Out Price: 10%
- Vehicle Charges: 5%
- Social Values: 10%
Published award criteria (8)
- Achieving timescales: The Buyer requires the Supplier to deliver the vehicles to meet the service timelines (note section 2.3 (Delivery Obligations) of Appendix B (The Buyer’s detailed requirements (“Specification”)). Provide the delivery timeline for each vehicle proposed.
- Vehicle Planning and Delivery: The Buyer requires the Supplier to deliver vehicles which meet the Specification, as set out within Appendix B (The Buyer’s detailed requirements (“Specification”)). You are required to clearly demonstrate how you will deliver the Buyer Vehicle orders (in accordance with Appendix B (The Buyer’s detailed requirements (“Specification”))) to ensure the specified vehicle is delivered to any location within Great Britain to the required date.
- Fit Out Planning: The Buyer requires the Vehicles are fit out with the equipment and fittings in the Specifications (Appendix B (The Buyer’s detailed requirements (“Specification”))). Describe your proposed approach to fitting out the vehicles, including the interior layout, installation process and sequencing of works. You are required to provide a detailed proposal of what the fit out will look like, with consideration of the vehicles you propose to supply.
- Managing Vehicle Maintenance and Repair: Outline the processes and repair shop network(s) you have in place to manage Vehicle repairs in order to minimise Vehicle downtime and to meet the Service Levels and KPIs as defined in the Specifications. Refer to sections 2.8 (Service, Maintenance and Repairs), 2.9 (Recovery Services) and section 2.10 (Vehicle Downtime) of Appendix B (The Buyer’s detailed requirements (“Specification”)).
- Social Values: Model Award Criteria (MAC) 4.1 deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions.
- Vehicle Lease Price: Average lease price of a vehicle over the entire term of the service (including extensions).
- Fit Out Price: The average fit out price of the vehicles.
- Vehicle Charges: The average of Excess Mileage Charge, Monthly SMR Charge, vehicle make Good charge, Deposit, Delivery Charge and Collection Charge.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Sept 2025, 12:14 BST
- Last source update
- 10 Sept 2025, 12:14 BST
- Award evaluation window
- Submission end – 17 Oct 2025
- FTS notice number
2025/S 000-055346- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-059775Find a Tender- Contract terms summary
Payment terms are 30 days from the receipt of a valid, undisputed invoice.
Invoicing is variable, with charges such as vehicle lease charges in advance. Other charges, such as service, repair and maintenance, are in arrears.
- Risks
The DWP is seeking to roll out the service as quickly as possible, given an intial term which expires on 31 March 2026 (with options to extend by up-to 24 months). Therefore it is critical to obtain a service as quickly as possible which is safe, fit for purpose and minimises any vehicle downtime.
How it was run
Official notice- Submission deadline
- 6 Oct 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Bidders should access the DWP's e-procurement portal to access the full-set of requirements and to submit any tender.
Timeline
10 Sept 2025 → 5 Nov 2025 · 4 dates- Tender notice published10 Sept 2025, 12:14 BST
- Submission deadline386 days ago6 Oct 2025, 12:00 BST
- Award decision expected by375 days ago17 Oct 2025, 23:59 BST
- Contract starts357 days ago5 Nov 2025
Notice history
1 event · 1 release on Find a Tender- Tender notice published10 Sept 2025, 12:14 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender