Find a TenderAwardedContract award notice
Published 16 May 2025, 12:48 BST

Official UK procurement notice

Dual placement (2-bed) residential children's home for Suffolk children in care aged 12-17 years including those aged 17 years

Official notice

Authority: Suffolk County Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£3,500,000≈ £1.8m / year · £4,200,000 inc. VAT · 1 value update
Submissions closed 9 Jul 2026awarded 9 Sept 2026
Award (standstill) to CF Support Services Limited
Contract term 2 yrsends 28 Feb 2029 · up to 28 Feb 2030 with extensions · starts 1 Mar 2027

What is being bought

Published requirement description

Suffolk County Council are intending to award a contract for the provision of children's care home services at a Dual placement (2-bed) residential children's home for Suffolk children in care aged 12-17 years including those aged 17 years.

This opportunity was available in the 'Current Tenders' area of the portal. Interested parties were invited to express their interest to gain full access to the tender documentation.

The value detailed in the notice represents the maximum estimated spend for the life of the contract (including the optional extension period), it does not represent a guaranteed level of spend under the contract.

The VAT included is 20% Standard Rate however in some circumstances VAT may be exempt or chargeable at a different rate.

  • How the procedure runs: There are no restrictions on who can bid, but all bidders will be expected to meet the conditions of participation described in the PSQ. All bidders who meet the conditions of participation and submit a compliant tender will be subject to an evaluation of their written responses (Evaluation Stage 1), which will include the following award criteria: • Technical Evaluation (Quality) - 51% weighting • Charges (Fees) - 35% weighting • Social Value (Quality) - 7% weighting Following our assessment of the criteria included in Evaluation Stage 1, the highest scoring Tenderers from Evaluation Stage 1 will be invited to deliver a 10-minute presentation (followed by Q&A) to a Care Experienced Young People's Panel (Evaluation Stage 2). The presentation is worth 7% of the overall award criteria. To make best use of our service users' time, we will only invite Tenderer(s) whose total evaluated score (without the presentation) is such that their Tender is capable of becoming the Most Advantageous Tender (MAT) after the presentations are scored. In other words, those who are within 7% of the highest evaluated score.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£3,500,000
Contract period: 1 Mar 2027 – 28 Feb 2029 (2 yrs) · up to 28 Feb 2030 with extensionsValue: £3,500,000 exc. VAT · £4,200,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: Contract can be extended by up to 12 months.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Credit risk rating

    • a minimum Creditsafe credit reference agency score of 50 is required at the time of evaluation. If this threshold is not met (or a Creditsafe score cannot be obtained), the contracting authority may conduct a more detailed assessment - such as ratio analysis - using other financial information. If there are still significant concerns following a more detailed assessment, we will either:
    • Deem the Tenderer to have failed the financial assessment, following which SCC will formally notify the Tenderer of their ineligibility and the rejection of their bid, or
    • Undertake further financial assessment of the Tenderer in order to ascertain to our own satisfaction the financial and economic standing and robustness of the Tenderer and also (where applicable) the Parent/Holding Company and its subsidiaries.

    Insurance

    • already has, or can commit to obtain, the insurance requirements prior to the award of the contract.
  • Technical & professional ability

    UK General Data Protection Regulation

    • You must not pose a Data Protection risk to the Council (that cannot be mitigated).

    Experience of sub-contractor management (if applicable)

    • demonstration of how You have previously maintained healthy supply chains with Your sub-contractor(s) (which may be the intended sub-contractor(s) for this procurement or any others used previously). The description should include the procedures you use to ensure performance of the contract.

    Organisational standards

    • The majority* of the Ofsted Registered Children's homes that you are currently operating must be rated as "Good" or above in their last inspection(s)**. Please note, these must relate to homes operated as you as the Owner and not the portfolio of any Top Company (as listed on Companies House).
    • You must not be operating a children's home currently rated as "Inadequate" by Ofsted.
    • The majority means at least 50% of the homes you are operating. If you operate an odd number of homes (e.g., 3) the 50% will be rounded up to the nearest whole number (e.g., 1.5 is rounded up to 2).

    **Should you operate any children's homes currently rated as "Requires improvement to be good", please also provide copies of your post inspection action plan(s) for our consideration.

    Health and Safety

    • H&S Policy Statement together with an explanation of your H&S arrangements which should follow a recognised H&S Management system such as the HSE's HSG65 - Managing for Health & Safety. Please note, these should relate to Children's home services, and should cover incident reporting, staff, sub-contractors (if applicable), service users and the physical environment you will be operating in.

    Regulation 44 inspection reports

    • latest three consecutive copies of Regulation 44 inspection reports. The reports must all relate to the same home. Please ensure any personally identifiable information (relating to the children in care) is removed/redacted.

    The reports must include:

    • Evidence of effectively safeguarding children in their care and actions to promote their wellbeing
    • Evidence the views of children are sought and taken into consideration
    • Evidence of actions for service improvement are completed within timescales
    • The name of the company/individual conducting the report along with the date it was completed.

    Organisational capacity

    • confirmation that you currently have the capacity to mobilise and implement the contract to start operating the home in line with the service specification no later than 1st March 2027.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published sub-criteria (4)
  • Technical Evaluation (Quality): 51%
  • Social Value (Quality): 7%
  • Tender Stakeholder Presentation: 7%
  • Charges (Fees): 35%
Published award criteria (4)
  • Charges (Fees): As described in the tender documentation
  • Technical Evaluation (Quality): As described in the tender documentation
  • Social Value (Quality): As described in the tender documentation
  • Tender Stakeholder Presentation: As described in the tender documentation
Conditions of participation2
  • Economic & financial standing

    Credit risk rating

    • a minimum Creditsafe credit reference agency score of 50 is required at the time of evaluation. If this threshold is not met (or a Creditsafe score cannot be obtained), the contracting authority may conduct a more detailed assessment - such as ratio analysis - using other financial information. If there are still significant concerns following a more detailed assessment, we will either:
    • Deem the Tenderer to have failed the financial assessment, following which SCC will formally notify the Tenderer of their ineligibility and the rejection of their bid, or
    • Undertake further financial assessment of the Tenderer in order to ascertain to our own satisfaction the financial and economic standing and robustness of the Tenderer and also (where applicable) the Parent/Holding Company and its subsidiaries.

    Insurance

    • already has, or can commit to obtain, the insurance requirements prior to the award of the contract.
  • Technical & professional ability

    UK General Data Protection Regulation

    • You must not pose a Data Protection risk to the Council (that cannot be mitigated).

    Experience of sub-contractor management (if applicable)

    • demonstration of how You have previously maintained healthy supply chains with Your sub-contractor(s) (which may be the intended sub-contractor(s) for this procurement or any others used previously). The description should include the procedures you use to ensure performance of the contract.

    Organisational standards

    • The majority* of the Ofsted Registered Children's homes that you are currently operating must be rated as "Good" or above in their last inspection(s)**. Please note, these must relate to homes operated as you as the Owner and not the portfolio of any Top Company (as listed on Companies House).
    • You must not be operating a children's home currently rated as "Inadequate" by Ofsted.
    • The majority means at least 50% of the homes you are operating. If you operate an odd number of homes (e.g., 3) the 50% will be rounded up to the nearest whole number (e.g., 1.5 is rounded up to 2).

    **Should you operate any children's homes currently rated as "Requires improvement to be good", please also provide copies of your post inspection action plan(s) for our consideration.

    Health and Safety

    • H&S Policy Statement together with an explanation of your H&S arrangements which should follow a recognised H&S Management system such as the HSE's HSG65 - Managing for Health & Safety. Please note, these sho…
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
16 May 2025, 12:48 BST
Last source update
9 Sept 2026, 10:54 BST
Award evaluation window
Submission end – 1 Sept 2026
Authority reference
PA0008 / ITS352
FTS notice number
2026/S 000-055162
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH14)
Official registry OCID
ocds-h6vhtk-0515c5 Find a Tender
How it runs

There are no restrictions on who can bid, but all bidders will be expected to meet the conditions of participation described in the PSQ.

All bidders who meet the conditions of participation and submit a compliant tender will be subject to an evaluation of their written responses (Evaluation Stage 1), which will include the following award criteria:

  • Technical Evaluation (Quality) - 51% weighting
  • Charges (Fees) - 35% weighting
  • Social Value (Quality) - 7% weighting

Following our assessment of the criteria included in Evaluation Stage 1, the highest scoring Tenderers from Evaluation Stage 1 will be invited to deliver a 10-minute presentation (followed by Q&A) to a Care Experienced Young People's Panel (Evaluation Stage 2). The presentation is worth 7% of the overall award criteria.

To make best use of our service users' time, we will only invite Tenderer(s) whose total evaluated score (without the presentation) is such that their Tender is capable of becoming the Most Advantageous Tender (MAT) after the presentations are scored. In other words, those who are within 7% of the highest evaluated score.

Review and risk notes
Risks

Suffolk County Council has joined the government's Devolution Priority Programme (DPP), a fast-track programme towards devolution and local government reorganisation.

Under the DPP it is proposed that:

a) a Mayoral Combined County Authority (MCCA) for Norfolk and Suffolk is established, with strategic powers and headed by an elected mayor ("Devolution").

b) the existing two-tier council structure in Suffolk is abolished and replaced with three unitary councils covering the current geographical boundary of Suffolk ("LGR").

These changes are declared as known risks as we do not yet know the implications of Devolution and/or LGR.

As a result of LGR and Devolution, contract modifications may be necessary to novate, transfer or disaggregate the contract from the one you entered into to one or more successor authorities or the MCAA. Impacts could include changes to geographical boundaries, significant increases and/or decreases in the goods and/or services required due to the change in size/scope of any successor authority or the MCAA. This may also change the scope of the contract.

Interested Parties should refer to the Invitation to Tender and Contract Terms for the Known Risks:

Contract novation, transfer or disaggregation to one or more Successor Authorities or the MCAA within the current geographical boundary of Suffolk.

Contract novation, transfer or disaggregation to one or more Successor Authorities or the MCAA outside the current geographical boundary of Suffolk.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
9 Jul 2026, 11:00 BST
Clarification deadline
24 Jun 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 May 2025 → 1 Mar 2027 · 11 dates
  1. Planning notice published
    16 May 2025, 12:48 BST
  2. Market engagement153 days ago
    22 May 2026, 23:59 BST

    An online market engagement event will be held on Thursday 14th May at 1pm via Microsoft Teams. The aims of the engagement event will be to:

    • provide a general update on Suffolk's placement sufficiency needs
    • test the market for operating a Council owned dual placement home
    • provide information on contract length, lease and commercial arrangements
    • explore workforce requirements for small, high needs homes
    • Identify the procurement timeline

    For further information, and to be added to our distribution list, please contact [email protected]

    We would welcome any other comments, questions or feedback following the market engagement event, provided they are submitted by 5pm on Friday 22nd May 2026.

  3. Next notice expected141 days ago
    3 Jun 2026, 23:59 BST
  4. Tender notice published133 days ago
    11 Jun 2026, 12:32 BST
  5. Clarification questions by120 days ago
    24 Jun 2026, 23:59 BST
  6. Submission deadline105 days ago
    9 Jul 2026, 11:00 BST
  7. Award decision expected by51 days ago
    1 Sept 2026, 23:59 BST
  8. Assessment summaries sent44 days ago
    9 Sept 2026, 00:00 BST
  9. Latest notice published43 days ago
    9 Sept 2026, 10:54 BST
  10. Standstill ends34 days ago
    18 Sept 2026, 23:59 BST
  11. Today
    22 Oct 2026
  12. Contract startsin 130 days
    1 Mar 2027

Notice history

13 events · 7 releases on Find a Tender · since 16 May 2025
  1. Pipeline notice published
    16 May 2025, 12:48 BST
    UK1
  2. Pipeline notice published
    5 May 2026, 09:31 BST
    UK1
  3. Published value updated to £3,500,000
    5 May 2026, 09:31 BST
    was £5,000,000
  4. Preliminary market engagement notice published
    5 May 2026, 09:55 BST
    UK2
  5. Preliminary market engagement notice published
    6 May 2026, 12:24 BST
    UK2
  6. Tender notice published
    11 Jun 2026, 12:32 BST
    UK4
  7. Status changed to active
    11 Jun 2026, 12:32 BST
  8. Procurement method changed
    11 Jun 2026, 12:32 BST
  9. Deadline published: 9 Jul 2026, 11:00 BST
    11 Jun 2026, 12:32 BST
  10. Tender notice published
    11 Jun 2026, 12:51 BST
    UK4
  11. Contract award notice published
    9 Sept 2026, 10:54 BST
    UK6
  12. Status changed to complete
    9 Sept 2026, 10:54 BST
  13. Contract signature expected
    15 Oct 2026, 23:59 BST
    scheduled
Published amendments (3)

Contract start date, contract value, and estimated tender date have all been updated based on our latest commissioning intentions.

Typo corrected in the scope section

The submission section has been updated to include the specific link to the opportunity on the Suffolk Sourcing website.

Routine re-releases (7)
  • 2026-05: 3 releases · 5 May 2026, 6 May 2026
  • 2025-05: 1 release · 16 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,500,0001 award exc. VAT
Bids received 33 from SMEs
Awarded toValueDateStatus
CF Support Services LimitedSME1 Mar 2027 – 28 Feb 2029 · up to 28 Feb 2030Extensions: Contract can be extended by up to 12 months£3,500,0009 Sept 2026standstill to 18 Sept 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 4 at stage one30—

Contracting authority & participating public bodies

Suffolk County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PHVH-1657-HHMV Endeavour House, 8 Russell Road, Ipswich, East of England, IP1 2BXContact email

Bidders & participating suppliers

1 commercial party on the notice
  • CF SUPPORT SERVICES LIMITEDAwarded supplierGB-COH: 06872748GB-PPON: PBDG-4264-QNCZ 11 Three Rivers Business Centre, Felixstowe Road, Ipswich, East of England, IP10 0BFContact email

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender