Find a TenderAwardedContract award notice
Published 13 Mar 2026, 10:26 GMT

Official UK procurement notice

Door Entry Servicing, Repairs and Replacement

Official notice

Authority: Thurrock Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£3,758,730≈ £1.3m / year · £4,510,475 inc. VAT32.1% below published estimate
Submissions closed 14 Apr 2026awarded 25 Sept 2026
Award (standstill) to Sureserve Fire and Electrical Limited
Contract term 3 yrsends 31 Oct 2029 · up to 31 Oct 2031 with extensions · starts 1 Nov 2026

What is being bought

Published requirement description

Provision of servicing, repair and replacement of door entry equipment, including an annual programme for door entry replacements and all other associated equipment in relation to door entry and access control across Thurrock Council's housing stock to ensure compliancy with all relevant industry, manufacturer and safety standards. This is to include car park gates, roller shutters and any other equipment deemed necessary.

CPV: Repair and maintenance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£3,758,730
Contract period: 1 Nov 2026 – 31 Oct 2029 (3 yrs) · up to 31 Oct 2031 with extensionsValue: £3,758,730 exc. VAT · £4,510,475 inc. VAT
Delivery: East of England
Extensions: 1-year + 1-year optional extension periods

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 52.5%Price: 40%Social value: 5%Environmental: 2.5%
Published sub-criteria (10)
  • Mobilisation plan: 10%
  • Managing the service: 12.5%
  • Communication: 10%
  • Complaints procedure: 5%
  • Quality control: 5%
  • Project process: 5%
  • Resident engagement during door entry system outages: 5%
  • Price: 40%
  • Social value: 5%
  • Environmental: 2.5%
Published award criteria (10)
  • Price
  • Mobilisation plan
  • Managing the service
  • Communication
  • Complaints procedure
  • Quality control
  • Project process
  • Environmental
  • Resident engagement during door entry system outages
  • Social value
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Mar 2026, 10:26 GMT
Last source update
29 Sept 2026, 15:10 BST
Award evaluation window
Submission end – 15 May 2026
Authority reference
PS/2025/172
FTS notice number
2026/S 000-022770
Latest notice
Contract award notice (UK6)
Classification (CPV)
Repair and maintenance services
Delivery area
East of England (UKH32)
Official registry OCID
ocds-h6vhtk-066965 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
14 Apr 2026, 12:00 BST
Clarification deadline
7 Apr 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Mar 2026 → 1 Nov 2026 · 8 dates
  1. Tender notice published223 days ago
    13 Mar 2026, 10:26 GMT
  2. Clarification questions by198 days ago
    7 Apr 2026, 12:00 BST
  3. Submission deadline191 days ago
    14 Apr 2026, 12:00 BST
  4. Award decision expected by160 days ago
    15 May 2026, 23:59 BST
  5. Assessment summaries sent24 days ago
    29 Sept 2026, 00:00 BST
  6. Latest notice published23 days ago
    29 Sept 2026, 15:10 BST
  7. Standstill ends14 days ago
    8 Oct 2026, 23:59 BST
  8. Today
    22 Oct 2026
  9. Contract startsin 9 days
    1 Nov 2026

Notice history

5 events · 3 releases on Find a Tender · since 13 Mar 2026
  1. Tender notice published
    13 Mar 2026, 10:26 GMT
    UK4
  2. Contract award notice published
    29 Sept 2026, 15:04 BST
    UK6
  3. Status changed to complete
    29 Sept 2026, 15:04 BST
  4. Contract award notice published
    29 Sept 2026, 15:10 BST
    UK6
  5. Contract signature expected
    9 Oct 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,553,2531 award exc. VAT
Bids received 98 from SMEs
Awarded toValueDateStatus
Sureserve Fire and Electrical Limited1 Feb 2027 – 31 Jan 2030 · up to 31 Jan 2032Extensions: One year plus one year£2,553,25325 Sept 2026standstill to 8 Oct 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9final-stage tenders · 10 at stage one80—

Contracting authority & participating public bodies

Thurrock Council

Contracting authorityPublic authority - sub-central government GB-PPON: PMHW-1723-WDCD New Road, Grays, East of England, RM17 6SLContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Sureserve Compliance Fire LtdAwarded supplierGB-COH: 02504054 Norfolk House, 13 Southampton Place, London, London, WC1A 2AJContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender