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Published 8 Dec 2025, 12:20 GMT

Official UK procurement notice

Domestic Abuse Community Support Service

Official notice

Authority: Cornwall Council (Local council)

3 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Education & Training (80)Health & Social Care (85) Delivery: South West (UKK3)
Published estimate£16,726,670total for 3 lots · £20,072,004 inc. VAT
Submissions closed 27 Aug 2025awarded 20 Nov 2025
Awarded to The Women's Centre Cornwall +2 more3 awards
Contract term 5 yrsends 1 Apr 2031 · up to 1 Apr 2036 with extensions · starts 1 Apr 2026

What is being bought3 lots · detail below

Published requirement description

The Domestic Abuse and Sexual Violence (DASV) team is responsible for directly commissioning specialist domestic abuse and sexual violence services for Cornwall on behalf of the Safer Cornwall Partnership, to respond to the strategic priorities identified within the partnership Domestic Abuse and Sexual Violence Strategies. We use the Public Health Commissioning process to provide a shared understanding of local need, to develop our commissioning intentions, to inform procurement and to evaluate and review whether we are enabling victims, their families and children and those who engage in abusive behaviours to have their needs met effectively.

Provision of Domestic Abuse Community Support Services, Cornwall Council will be the lead commissioner for these services on behalf of the Safer Cornwall Partnership.

The opportunity will comprise of the following 3 lots and the maximum opportunity of this contract is a period of 10 years. Comprising of an initial 5 year contract term, which may be followed by up to two optional extension clauses, the first of which is 3 years and then a further for 2 years providing the maximum opportunity of 10 years.

Lot 1 - Community Domestic Abuse Service - helpline and advocacy

To include;

  • Provision of a Domestic Abuse helpline.
  • Independent Domestic Violence Advisor (IDVA) Service on a need led basis.
  • Health and Primary Care IDVA Services.
  • Drop-in services.
  • Trauma stabilisation experienced/ witnessed and/or been impacted by domestic abuse.
  • Assertive outreach for those with multiple vulnerabilities.
  • Peer mentoring and volunteering opportunities.

Lot 2 - Community Domestic Abuse Service - recovery and therapeutic support

To include;

  • Recovery and therapeutic support programmes delivered via both 1:1 and group support including trauma stabilisation and trauma processing for those impacted by domestic abuse adults and children.
  • Behaviour change and interventions (abusive person) programme (for adults and children).
  • Trauma stabilisation interventions for those who have experienced/ witnessed and/or been impacted by domestic abuse.
  • Peer mentoring programme
  • Psychoeducational interventions for adults and children affected by Domestic abuse.

Lot 3 - Domestic Abuse Training and education

To include;

  • Awareness raising and training in settings, including E-learning, face to face packages , train the trainer approaches and communities of practice.
  • Healthy Relationships education programmes in primary, secondary, alternative provisions and those unable to engage in mainstream education.

Please Note

Each lot will contribute to a wider overall specification, where individual lots are being delivered by different providers there will be an expectation that a co-delivery approach will be taken to deliver a robust single point of access referral pathway and providers will work collaboratively across the piece to deliver the wider service as a whole.

CPV: General-practitioner services · Guidance and counselling services · Higher education services · Hospital support services · Primary education services · Rehabilitation services · Secondary education services · Specialist training services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£16,726,670 together)
Lot #1Community Domestic Abuse Service – helpline and advocacyAwardedRenewal 5 yrsSMEVCSEPublished value£8,210,000

To include;

  • Provision of a Domestic Abuse helpline.
  • Independent Domestic Violence Advisor (IDVA) Service on a need led basis.
  • Health and Primary Care IDVA Services.
  • Drop-in services.
  • Trauma stabilisation experienced/ witnessed and/or been impacted by domestic abuse.
  • Assertive outreach for those with multiple vulnerabilities.
  • Peer mentoring and volunteering opportunities.
Contract period: 1 Apr 2026 – 1 Apr 2031 (5 yrs) · up to 1 Apr 2036 with extensionsValue: £8,210,000 exc. VAT · £9,852,000 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: The right (but not the obligation) to extend the Term for up to two (2) further periods, the first of which is three (3) years and then further for two (2) years providing the maximum opportunity of 10 years. Based on ongoing requirement, funding provision and provider performance.
85112000 Hospital support services85121100 General-practitioner services85312300 Guidance and counselling services
Lot #2Therapeutic and Recovery InterventionsAwardedRenewal 5 yrsSMEVCSEPublished value£7,016,670

To include;

  • Recovery and therapeutic support programmes delivered via both 1:1 and group support including trauma stabilisation and trauma processing for those impacted by domestic abuse adults and children.
  • Behaviour change and interventions (abusive person) programme (for adults and children).
  • Trauma stabilisation interventions for those who have experienced/ witnessed and/or been impacted by domestic abuse.
  • Peer mentoring programme
  • Psychoeducational interventions for adults and children affected by Domestic abuse.
Contract period: 1 Apr 2026 – 1 Apr 2031 (5 yrs) · up to 1 Apr 2036 with extensionsValue: £7,016,670 exc. VAT · £8,420,004 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: The right (but not the obligation) to extend the Term for up to two (2) further periods, the first of which is three (3) years and then further for two (2) years providing the maximum opportunity of 10 years. Based on ongoing requirement, funding provision and provider performance.
85312300 Guidance and counselling services85312500 Rehabilitation services
Lot #3Domestic Abuse Training and educationAwardedRenewal 5 yrsSMEVCSEPublished value£1,500,000

To include;

  • Awareness raising and training in settings, including E-learning, face to face packages , train the trainer approaches and communities of practice.
  • Healthy Relationships education programmes in primary, secondary, alternative provisions and those unable to engage in mainstream education.
Contract period: 1 Apr 2026 – 1 Apr 2031 (5 yrs) · up to 1 Apr 2036 with extensionsValue: £1,500,000 exc. VAT · £1,800,000 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: The right (but not the obligation) to extend the Term for up to two (2) further periods, the first of which is three (3) years and then further for two (2) years providing the maximum opportunity of 10 years. Based on ongoing requirement, funding provision and provider performance.
80100000 Primary education services80200000 Secondary education services80300000 Higher education services80510000 Specialist training services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: This procurement is divided into three (3) Lots. Bidder may submit tenders for one, multiple or all Lots. The contracting authority reserves the right to award more than one Lot to a single bidder. There is no maximum number of Lots that may be awarded to any one bidder. The authority will consider multi-lot discount offers as part of evaluations, please refer to the Invitation to Tender for further details and the Financial Assessment when bidding on more than one Lot.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
8 Dec 2025, 12:20 GMT
Last source update
30 Sept 2026, 10:17 BST
Award evaluation window
Submission end – 8 Dec 2025
Authority reference
DN700460
FTS notice number
2025/S 000-033501
Latest notice
Contract details notice (UK7)
Classification (CPV)
General-practitioner servicesGuidance and counselling servicesHigher education servicesHospital support servicesPrimary education servicesRehabilitation servicesSecondary education servicesSpecialist training services
Delivery area
South West (UKK3)
Official registry OCID
ocds-h6vhtk-054f72 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
27 Aug 2025, 14:00 BST
Submission deadline
27 Aug 2025, 14:00 BST
Clarification deadline
18 Aug 2025, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.supplyingthesouthwest.org.uk ↗

  • Search Latest Opportunities
  • Search for Project reference DN700460 (Domestic Abuse Community Support Services)

Timeline

18 Jun 2025 → 30 Sept 2026 · 7 dates
  1. Tender notice published
    18 Jun 2025, 18:42 BST
  2. Clarification questions by
    18 Aug 2025, 14:00 BST
  3. Submission deadline
    27 Aug 2025, 14:00 BST
  4. Assessment summaries sent323 days ago
    4 Dec 2025
  5. Award decision expected by318 days ago
    8 Dec 2025, 23:59 GMT
  6. Contract starts205 days ago
    1 Apr 2026
  7. Latest notice published22 days ago
    30 Sept 2026, 10:17 BST

Notice history

5 events · 3 releases on Find a Tender · since 18 Jun 2025
  1. Tender notice published
    18 Jun 2025, 18:42 BST
    UK4
  2. Contract award notice published
    8 Dec 2025, 12:20 GMT
    UK6
  3. Contract signature expected
    31 Mar 2026, 23:59 BST
    scheduled
  4. Contract details notice published
    23 Jul 2026, 13:54 BST
    UK7
  5. Contract details notice published
    30 Sept 2026, 10:17 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £16,726,6703 awards exc. VAT
Bids received 43 from SMEs
Named bidders 3published on the award notice
Contracts signed 3latest 1 Apr 2026
Awarded toValueDateStatus
Lot 1 · Community Domestic Abuse Service – helpline and advocacy1 award
The Women's Centre CornwallVCSELot 1 Community Domestic Abuse Service - helpline and advocacy1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: First option to extend following initial term = 36 months Second option to extend following First option = 24 month£8,210,00020 Nov 2025Awarded
Lot 2 · Therapeutic and Recovery Interventions1 award
Barnardo Services LimitedVCSE, Barnardo'sVCSEjoint awardLot 2 Therapeutic and Recovery Interventions1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: First option to extend following initial term = 36 months Second option to extend following First option = 24 month£7,016,67020 Nov 2025Awarded
Lot 3 · Domestic Abuse Training and education1 award
Barnardo Services LimitedVCSE, Barnardo'sVCSEjoint awardLot 3 Domestic Abuse Training and education1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: First option to extend following initial term = 36 months Second option to extend following First option = 24 month£1,500,00020 Nov 2025Awarded

Contracts

  • Cornwall Domestic Abuse Community Service Safer Futures. Lot 1 - Helpline and Advocacy Service · The Women's Centre CornwallVCSE

    Signed
    1 Apr 2026
    Value
    £8,210,000
    Period
    1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036 with extensions
    Status
    active
    Extensions
    The right (but not the obligation) to extend the Term for up to two (2) further periods, the first of which is three (3) years and then further for two (2) years providing the maximum opportunity of 10 years.
    • Change Redacted contracts uploaded

  • Cornwall Domestic Abuse Community Service Safe Futures. Lot 2 - Recovery Service · Barnardo Services LimitedVCSE, Barnardo'sVCSE

    Signed
    1 Apr 2026
    Value
    £7,016,670
    Period
    1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036 with extensions
    Status
    active
    Extensions
    The right (but not the obligation) to extend the Term for up to two (2) further periods, the first of which is three (3) years and then further for two (2) years providing the maximum opportunity of 10 years
    • Change Redacted contracts uploaded

  • Cornwall Domestic Abuse Community Service Safer Futures. Lot 3 - Training and Education Service · Barnardo Services LimitedVCSE, Barnardo'sVCSE

    Signed
    1 Apr 2026
    Value
    £1,500,000
    Period
    1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036 with extensions
    Status
    active
    Extensions
    The right (but not the obligation) to extend the Term for up to two (2) further periods, the first of which is three (3) years and then further for two (2) years providing the maximum opportunity of 10 years
    • Change Redacted contracts uploaded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Community Domestic Abuse Service – helpline and advocacy2final-stage tenders · 3 at stage one22—
2 · Therapeutic and Recovery Interventions1final-stage tenders · 2 at stage one01—
3 · Domestic Abuse Training and education1final-stage tenders · 2 at stage one11—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Cornwall Council

Contracting authorityPublic authority - sub-central government GB-PPON: PYRH-9827-DWLP County Hall, Truro, South West, TR1 3AYContact name, email, phone

Bidders & participating suppliers

4 commercial parties on the notice · 3 awarded
  • Barnardo Services LimitedAwarded supplierGB-PPON: PGXT-7584-PLZM Tanners Lane, Ilford, London, IG6 1QGContact email
  • Barnardo'sAwarded supplierGB-PPON: PHTN-1518-HDWG Tanners Lane, Barkingside, London, IG6 1QGContact email
  • First Light South West LtdBidder / tendererGB-PPON: PRDQ-9821-RPCW The Business Centre, Plymouth, South West, PL4 0EG
  • The Women's Centre Cornwall LtdAwarded supplierGB-PPON: PBYT-5265-WMLZ Windsor House, Cheltenham, South West, GL50 3ATContact email

Official documents & specifications (12)

Official links; attachments are not copied

Tender pack and attachments

  • Signed contract contractSigned contractDOCXDue to System limitations, please find a word document containing a direct link to the Lot 1 redacted contract attached or alternatively use the direct link below: https://procontract.due-north.com/FileUploads/ViewAttachment?attachmentId=e5d07bb4-abbc-f111-813c-005056b64545&entit…
  • Signed contract contractSigned contractDOCXDue to System limitations, please find a word document containing a direct link to the Lot 1 redacted contract attached or alternatively use the direct link below: https://procontract.due-north.com/FileUploads/ViewAttachment?attachmentId=061d97c6-abbc-f111-813c-005056b64545&entit…

Notices published for this procedure

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