Find a TenderAwarded
Published 4 Oct 2022, 13:11 BST

Official UK procurement notice

Domestic Abuse Accommodation Triage, Outreach Service and Sanctuary Scheme Framework

Official notice

Authority: Suffolk County Council (Local council)

Framework agreement2 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£1,553,330total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 9 Nov 2022awarded 3 Apr 2023
Lots 2see the lot list below
Framework period 5 yrsends 31 Mar 2028 · starts 1 Apr 2023

What is being bought2 lots · detail below

Published requirement description

Suffolk County Council is seeking to establish a Framework Agreement to provide Domestic Abuse Accommodation Triage, Outreach Service and Sanctuary Scheme. This procurement is for services listed within schedule 3 of The Public Contracts Regulations 2015 and as a result are subject to the Light Touch Regime under those regulations. Therefore, the Council is not obliged to comply with the full requirements of the 2015 Regulations, however the principles will be applied. The framework will be for a duration of 3 years commencing 1st April 2023 with the option to extend for up to a further 2 years. The anticipated total value of the framework (including the extension period) is approximately £ £1,553,330. The framework will consist of 2 Lots. Lot 1 - Domestic Abuse Accommodation Triage (ATP) and Domestic Abuse Outreach Service and 24/7 Helpline (+live chat)Lot 2 - Sanctuary SchemeThe submission deadline is 9th November 2022 at 12noon.

CPV: Health and social work services

How this framework works

From the published notice
Bids received
2 bids on the busiest of 2 lots · 2 suppliers appointed
Framework period
5 yrs from 1 Apr 2023, This procurement complies with the Light Touch Regime Open procedure.

Lots and requirements (2)Procurement structure

2 lots · no lot values published · same evaluation weights on every lot
Lot #1Domestic Abuse Accommodation Triage (ATP) and Domestic Abuse Outreach Service & 24/7 Helpline (+live chat)Awarded 5 yrs

Part 1 - Accommodation Triage:We are seeking a provider to oversee and facilitate access to the accommodation procured through our Domestic Abuse Accommodation Service. This will include receiving referrals from professionals seeking accommodation for victims fleeing domestic abuse, having oversight of each accommodation type (including physical make up, location, nearby amenities) and liaising with the accommodation provider to agree a suitable placement and subsequent ‘warm handover’ by the accommodation provider.Part 2 – Domestic Abuse Outreach Service & 24/7 Helpline (and live chat):The Service will offer an accessible, community based and digital service across Suffolk for medium risk victims of domestic abuse and their children - providing appropriate information, support and interventions to maintain their safety, enable them to recover and rebuild stability, resilience and wellbeing.

Contract period: 1 Apr 2023 – 31 Mar 2028 (5 yrs)
Delivery: East of England
Variant bids: not allowed
Lot #2Sanctuary SchemeAwarded 5 yrs

The Service will install physical safety measures (e.g. locks, bolts, chains, fire alarms/lock letterboxes, property marking kits, lighting timers, etc) in the homes of high-risk victims of domestic abuse (privately owned or rented accommodation only). This will enable victims to remain in their own home –negating the need for multiple visits from different trades people, the upheaval of moving to a different location and away from essential family/friend networks.

Contract period: 1 Apr 2023 – 31 Mar 2028 (5 yrs)
Delivery: East of England
Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 80%Price: 20%
Published award criteria (2)
  • Quality: 80%
  • Price: 20%
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • “Domestic Abuse Accommodation Triage, Outreach Service and Sanctuary…” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
4 Oct 2022, 13:11 BST
Last source update
16 May 2023, 10:43 BST
Award evaluation window
9 Nov 2022 – …
Authority reference
CD1382
FTS notice number
2023/S 000-013871
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH14)
Official registry OCID
ocds-h6vhtk-0372c6 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Suffolk County Council incorporates a minimum 10 calendar day standstill period from the point at which information on the award of contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. If an appeal regarding the award of contract has not been successfully resolved: The Public Contracts Regulations 2015 as amended provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules, to take action in the High Court (England, Wales and Northern Ireland) Any such action must be brought promptly)

Publisher note: If the Contracting Authority identifies that the scope of this procurement falls within a business sector which may be attractive to infiltration by organised crime groups, the Contracting Authority reserves the right to include enhanced probity checks/requirements at the award stages of the procurement.

How it was run

Official notice
Appointment period ends
9 Nov 2022, 12:00 GMT
Submission channel
{"written"}
Accepted languages
en
Bids opened
9 Nov 2022, 12:00 GMT

Timeline

9 Nov 2022 → 16 May 2023 · 5 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    9 Nov 2022, 12:00 GMT
  2. Bids opened
    9 Nov 2022, 12:00 GMT
  3. Contract starts
    1 Apr 2023, 00:00 BST
  4. Bids must remain valid until
    1 Apr 2023, 23:59 BST
  5. Notice published
    16 May 2023, 10:43 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    16 May 2023, 10:43 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 2admitted to the panel · see the list ↓
Bids received 21 from SMEs · busiest of 2 lots
Contracts signed 2latest 3 Apr 2023

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Domestic Abuse Accommodation Triage (ATP) and Domestic Abuse Outreach Service & 24/7 Helpline (+live chat)

    Signed
    3 Apr 2023
    Value
    £1,470,620
    Period
    … – 31 Mar 2028
    Status
    active
  • Sanctuary Scheme

    Signed
    3 Apr 2023
    Value
    £83,330
    Period
    … – 31 Mar 2028
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Domestic Abuse Accommodation Triage (ATP) and Domestic Abuse Outreach Service & 24/7 Helpline (+live chat)2bids · 2 electronic1——
2 · Sanctuary Scheme2bids · 2 electronic1——

Contracting authority & participating public bodies

Suffolk County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Endeavour House, 8 Russell Road, IPSWICH, East of England, IP1 2BXContact name, email, phone Published organisation website ↗

Framework contractors & participating bidders

2 commercial parties on the notice
  • 24-7 Locks LtdFramework contractor Ground Floor, 96 Granville Street, Birmingham, West Midlands, B1 1SG
  • Anglia Care TrustFramework contractor Unit 8 The Square, Martlesham Heath, Ipswich, East of England, IP5 3SL

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria