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Published 19 Dec 2025, 09:25 GMT

Official UK procurement notice

Domain Name Service (DNS) Solution

Official notice

Authority: BBC (British Broadcasting Corporation) (Public body)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Published estimate £1,100,000≈ £367k / year · £1,320,000 inc. VAT · 1 value update
Submissions closed 2 Sept 2025
Contract term 3 yrsup to 5 yrs with extensions · starts 29 Dec 2025

What is being bought

Published requirement description

The BBC is seeking to procure an Internet-facing authoritative DNS (Domain Name Service) solution. The purpose of this solution is to ensure BBC Online and related services continue to remain available in the UK across the globe.

Due to the critical nature of this service to the BBC’s online presence, it is essential the BBC has direct access to the technical and operational teams responsible for providing the DNS services. To ensure service continuity and the necessary level of technical expertise, the BBC will not accept tender submissions from third parties, such as resellers. The BBC will instead only accept submissions from DNS infrastructure providers capable of delivering the service directly.

Currently, the high availability design of BBC Online relies heavily on DNS for load balancing across different service architectures, failover responses in the event of service problems, and ensuring the best possible audience experience by routing clients to the most appropriate services that can respond to their requests.

The solution will aim to provide:

1. The necessary DNS resolution capacity to satisfy current global query levels, and to withstand large-scale DDoS attacks against DNS without affecting availability or performance

Read the full description (422 more characters)

2. Increased resilience to global DNS network failure or service problems by provision of two logically and physically separated DNS resolver networks.

3. Increased resilience to volumetric DDoS attacks by including additional network edge intelligence such as IP reputation data in the dynamic configurations.

4. Increased service analytics & insights into DNS usage to inform operational monitoring and business reporting.

  • How the procedure runs: Single stage process, with: 1. Initial submission of tender 2. Clarifications 3. Presentations 4. Best and final offer

CPV: Computer network services · Data network management and support services · Information technology services · Internet domain names

The lotProcurement structure

single lot · value published
Lot #1Lot 1AwardedRenewal 3 yrsSMEPublished value£1,100,000
Contract period: 29 Dec 2025 — 28 Dec 2028 (3 yrs) · up to 5 yrs with extensionsEligibility: SME eligibleDelivery: UK
Value
£1,100,000 exc. VAT · £1,320,000 inc. VAT
Extensions
Initial contract is for three years with an option to extend for a further two years.
72222300 Information technology services72315000 Data network management and support services72417000 Internet domain names72700000 Computer network services

What it takes to win

Evaluation split and conditions of participation as published — the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality — 60%
  • Cost — 40%
Conditions of participation2
  • Economic & financial standing
    For full details of Conditions of Participation, please refer to the tender documentation.
  • Technical & professional ability
    Due to the critical nature of this service to the BBC’s online presence, it is essential the BBC has direct access to the technical and operational teams responsible for providing the DNS services. To ensure service continuity and the necessary level of more…technical expertise, the BBC will not accept tender submissions from third parties, such as resellers. The BBC will instead only accept submissions from DNS infrastructure providers capable of delivering the service directly. For full details of Conditions of Participation, please refer to the tender documentation.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
19 Dec 2025, 09:25 GMT
Last source update
19 Dec 2025, 09:25 GMT
Award evaluation window
Submission end — 15 Dec 2025, 23:59 GMT
Authority reference
PROC/2024/39
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Computer network servicesData network management and support servicesInformation technology servicesInternet domain names
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05647c Find a Tender
How it runs
Single stage process, with: 1. Initial submission of tender 2. Clarifications 3. Presentations 4. Best and final offer

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
2 Sept 2025, 14:00 BST
Clarification deadline
15 Aug 2025, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release
In order to take part in this tender, please take the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your more…temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs Open to all Suppliers' link. 2.3 - Click on the relevant PQQ to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs page. (This is a secure area reserved for your projects only). 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - All RFI documentation can be found within the eTendering portal. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ. 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk. * * All questions relating to this RFI should be submitted via the BBC's eSourcing portal at https://bbc.bravosolution.co.uk * *

Timeline

6 published dates · Europe/London
  1. Tender notice published
    23 Jul 2025, 11:51 BST
  2. Clarification questions by
    15 Aug 2025, 14:00 BST
  3. Submission deadline384 days ago
    2 Sept 2025, 14:00 BST
  4. Award decision expected by280 days ago
    15 Dec 2025, 23:59 GMT
  5. Latest notice published276 days ago
    19 Dec 2025, 09:25 GMT
  6. Contract starts267 days ago
    29 Dec 2025, 00:00 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—18 Dec 2025CancelledProcurement Termination Notice Procurement Reference: 2025/S 000-042314, published 23/07/2025 Termination Decision Date: 18 December 2025 Following the publication of the above tender notice, the BBC has decided not to award a contract to any party under this procurement process. This decision was taken on 18/12/2025 following an internal review which concluded that no suitable bids were received and proceeding would not currently deliver value for money for the license fee payer. We will now consider alternative options internally. If the option is a potential re-procurement, we will update the market in due course once a way forward is determined. We are grateful for the time and effort suppliers have invested in this process and sincerely hope this decision will not dissuade you from bidding for future BBC opportunities. Sincerely, BBC Procurement Commercial.

Notice history

7 events · 2 releases on Find a Tender · since 23 Jul 2025
  1. Procurement termination notice published
    19 Dec 2025, 09:25 GMTUK12
  2. Published value updated
    19 Dec 2025, 09:25 GMTwas £1,100,000
  3. Status changed to complete
    19 Dec 2025, 09:25 GMT
  4. Procurement method changed
    19 Dec 2025, 09:25 GMT
  5. Deadline withdrawn
    19 Dec 2025, 09:25 GMT
  6. Buyer details updated
    19 Dec 2025, 09:25 GMT
  7. Tender notice published
    23 Jul 2025, 11:51 BSTUK4

Contracting authority & participating public bodies

BBC (British Broadcasting Corporation)

Contracting authorityPublic authority - sub-central government GB-PPON: PJRB-3233-GTQL Broadcasting House, Portland Place, London, London, W1A 1AA

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Conflict of interest declarationtenderConflict of interest declarationNot published

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender