Official UK procurement notice
ID 3923282 Department of Finance General Register Office Support and Maintenance of GeNI and NIROS
Authority: Department of Finance (Central government)·Consortium: 3 public authorities
What is being bought
Published requirement descriptionDOF - General Register Office (GRO) is placing this voluntary transparency notice to alert economic operators of its intention to modify
the Support and Maintenance of GeNI and NIROS system used to facilitate the registration of key life events such as Births, Deaths and Marriages in the 25 district registration offices in accordance with Regulation 72 (1) (b) of the Public
Contracts Regulations 2015. This transparency notice does not place any obligation on the Authority to enter into this modification.
- Recurrence: 5 years
CPV: IT services: consulting, software development, Internet and support · Systems analysis and programming services
The lotProcurement structure
single lot · value publishedLot #1The contract has been modified to allow the Department of Finance meet additional GRO…AwardedPublished value£4,500,000
The contract has been modified to allow the Department of Finance meet additional GRO functionality requirements that must integrate with the current business processes.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- As Per the Tender Documents: 60%
- As Per the Tender Documents: 40%
Published award criteria (2)
- As Per the Tender Documents: 60
- As Per the Tender Documents: 40
- Suitability
As per tender documents
- Economic & financial standing
As per tender documents
Minimum: As per tender documents - Technical & professional ability
As per tender documents
Minimum: As per tender documents
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Negotiated without publication of a contract notice
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 5 years
- First published
- 15 Dec 2021, 12:24 GMT
- Last source update
- 1 Oct 2025, 17:44 BST
- Award evaluation window
- 20 Jan 2022 – …
- Authority reference
ID 3923282- FTS notice number
2025/S 000-061505- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-030179Find a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
In order to maintain critical business function, GRO require an increase to contract value to ensure continuity of service through to expiry of contract term. The Authority will be relying on Regulation 72(1)(b) Additional works, services or supplies “have become necessary” and were not included in the initial procurement and a change of supplier would not be practicable (for economic, technical or interoperability reasons) and would involve substantial inconvenience/duplication of costs. This modification is to increase the contract value by an additional £401,413.34, and to extend the Contract period for a further 3 years. The revised total contract value following this modification is £2,345,378.80.
- Performance terms
As per tender documents
- Review procedure
The Public Contract Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). The authority will incorporate a standstill period (i.e. a minimum of 10 calendar days) before this contract is awarded.
Publisher note: Contract Monitoring. The successful contractor’s performance on the contract will be regularly monitored in line with PGN 01/12. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of twelve months from the date of issue of the certificate.
How it was run
Official notice- Submission deadline
- 20 Jan 2022, 15:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 20 Jan 2022, 15:30 GMT
Timeline
20 Jan 2022 → 1 Oct 2025 · 4 dates- Submission deadline20 Jan 2022, 15:00 GMT
- Bids opened20 Jan 2022, 15:30 GMT
- Bids must remain valid until20 May 2022, 23:59 BST
- Notice published389 days ago1 Oct 2025, 17:44 BST
Notice history
4 events · 6 releases on Find a Tender · since 29 Mar 2022- Status changed to complete29 Mar 2022, 14:44 BST
- Procurement method changed21 Aug 2024, 17:10 BST
- Buyer details updated21 Aug 2024, 17:10 BST
- Buyer details updated26 Sept 2024, 12:54 BST
Routine re-releases (6)
- 2024-08: 1 release · 21 Aug 2024
- 2022-03: 1 release · 29 Mar 2022
- 2021-12: 1 release · 15 Dec 2021
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| CIVICA UK LIMITED | £2,345,379 † | — | Awarded |
| CIVICA UK LIMITEDGRO - Support and Maintenance of GENI and NIROS | £1,295,977 † | — | Awarded |
| CIVICA UK LIMITED | £1,943,966 † | — | Awarded |
| CIVICA UK LIMITED | £2,591,954 † | — | Awarded |
| CIVICA UK LIMITEDDoF General Registers Office Support and Maintenance of GeNI and NIROS | £2,395,166 † | — | Awarded |
Contracts
DoF General Registers Office Support and Maintenance of GeNI and NIROS · CIVICA UK LIMITED
- Signed
- 31 Mar 2025
- Value
- £2,395,166
- Status
- active
- Change The contract has been modified to allow the Department of Finance meet additional GRO functionality requirements that must integrate with the current business processes., Need for additional works, services or supplies by the original contractor/concessionaire: To ensure continuity of service to the DoF for their critical business functions and with no alternative option fit for purpose that would integrate with the current business processes, this modification will ensure delivery of all GRO's functionality requirements. It will also assist with the NI Executive priority and important component of the legislative process to establish a Baby Loss Certification scheme in Northern Ireland. The Authority will be relying on Regulation 72(1) (b) Additional works, services or supplies “have become necessary” and were not included in the initial procurement and a change of supplier would not be practicable (for economic, technical or interoperability reasons) and would involve substantial inconvenience/ duplication of costs. This modification is for a total of £451,200 leading to a revised contract value of £2,395,165.50
Contract 003734-2025-1 · CIVICA UK LIMITED
- Signed
- 3 Feb 2025
- Value
- £2,345,379
- Status
- active
Contract 030780-2024-1-1 · CIVICA UK LIMITED
- Signed
- 23 Sept 2024
- Value
- £2,591,954
- Status
- active
- Change In order to maintain critical business function, DoF require an increase to contract value to ensure continuity of service through to expiry of contract term. The value of this Modification is £647,988.50., Need for additional works, services or supplies by the original contractor/concessionaire: Regulation 72(1)(b) Additional works, services or supplies “have become necessary” and were not included in the initial procurement and a change of supplier would not be practicable (for economic, technical or interoperability reasons) and would involve substantial inconvenience/duplication of costs - provided the change does not exceed 50% of the value of the original contract.
GRO - Support and Maintenance of GENI and NIROS · CIVICA UK LIMITED
- Signed
- 29 Mar 2022
- Value
- £1,295,977
- Status
- active
Contract 026749-2024-1 · CIVICA UK LIMITED
- Signed
- 29 Mar 2022
- Value
- £1,943,966
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic · 1 from abroad | 0 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Department of Finance - General Register Office for Northern IrelandContracting authorityCentral purchasing bodyBody governed by public lawGeneral public services
Dispute resolution & review bodies
- The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead, any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015Review body
- The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead, any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR2015 as amendedReview body
- The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.Review body
Bidders & participating suppliers
3 commercial parties on the notice- CIVICA UK LTDAwarded supplier
- CIVICA UK LTDAwarded supplier
- Civica UK LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.